NTI XTENDEX Low-Cost HDMI Over Gigabit IP Extender with IR and POE
12
TROUBLESHOOTING
Problem:
Display indicates "Waiting for connection"
Solution
: Verify the extender Local and Remote are both connected to either POE enabled switch or to a connected power
supply, and if power supplies, check that the DC plugs are fully inserted.
Problem
: Display indicates" Please check the TX input signal"
Solution
: Verify that the video source cable is well connected at each end and that the video source is powered ON.
Solution:
Try connecting the video source directly to the display and verify there is a signal from the source and that the source
and display settings are correct.
Problem:
Display not stable
Solution:
Make sure the cables are properly connected and that the CATx cable is the correct type and within the specified range.
Solution:
Press the "reset" button on the Local and/or Remote Unit front panels. Allow units to reset and reconnect.
WARRANTY INFORMATION
The warranty period on this product (parts and labor) is two (2) years from the date of purchase. Please contact Network
Technologies Inc at
(800) 742-8324
(800-RGB-TECH) or
(330) 562-7070
or visit our website at
for
information regarding repairs and/or returns. A return authorization number is required for all repairs/returns.
MAN411 Rev. 9/24/21