1. Make sure the scanner is turned on.
2. Try ‘Reconnect the scanner’.
C.Can the sleeping time be configured? How?
Yes. Pls find the “ sleeping time” in this manual to set the time.
D.How to solve the messy code problem encountered while using other foreign languages?
The default language is English. Please refer to ‘Language Setting’ chapter to change the setting.
E. Why does ‘Device cannot start’ display after inserting Bluetooth adapter to computer?
1. Check if the Bluetooth adapter is working and Bluetooth indicator lights up.
2. Make sure the Bluetooth device of your computer is turned off.
3. Please use another USB port or computer to retry.
F. Why does Computer or smartphone fail to find the Bluetooth scanner?
1. Make sure the scanner is turned on.
2. Don’t pair devices until indicator blinks green light.
3. Please try ‘Reconnect the scanner’.
G. Why can’t I upload Barcodes to my computer or smartphone which has been automatically
paired?
Make sure devices are paired and indicator turns to blue light.
H. Why does the scanner fail to connect to Android smartphones?
1. Make sure the smartphone runs Android 4.0 and above
2. Pls wait for a few seconds in the searching state.If still can not,p lease contact the customer
service for technical support.
I. Some barcodes cannot be read, why?
1. Dirty or unclear barcodes might not be read.
2. Digital barcodes displayed on phones, computers or tablets cannot be read.
3. Some uncommon barcode types are not commonly used and thus not activated by default. You need
to activate a specific barcode type first. Please feel free to contact our customer service for
further assistance.
J. Can the scanner connect to smartphone or tablet after connecting to computers?
A scanner can only connect to one device at a time. If you want to change device, please try
‘Reconnect the scanner’.
About us
Guangzhou NETUM Electronic Technology Co.,Ltd. is a hi-tech enterprise which specializes in the
development, manufacture, sale and service of bar code scanning equipment. It provides world-wide
customers with NETUM brand and OEM/ODM products of CCD Barcode Scanners, Laser Barcode Scanners,
Anti-static laser Readers, Wireless Laser Barcode Scanner, Omnidirectional Scanner and Data
Collection Terminals.
Our company has passed Europe Union CE,RoHS,FCC,Laser Safety Test IEC60825-1, SGS service
certification, ISO9001:2008 and so on. Our products sell all over the country and spread into more
