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Troubleshooting the scanner
This table lists potential problems and their solutions.
Symptom
Cause
Solution
The base does not
upload data.
When the reader is
out of range and not
associated to the base,
storage mode will be
automatically
activated to replace
normal instant upload
mode.
To restore normal mode, scan the normal
mode code on the white association
cards or 6
th
page of this book. On the
other hand, when instant uploading is
not needed, scan the storage mode code
below it to store scans.
The reader emits
a beam but does
not read bar
codes.
Wireless scanning function
is not activated.
Scan the code “start wireless scanning”
on the association cards or page 11 of
the guide book.
System is jammed.
Scan the code “restore all original
scanner settings” at the right bottom on
page 11 and then scan the code “start
wireless scanning” below it.
The reader could not
associate with the base.
1) scan the first code on page 8 “enter
setting”;
2) scan the last second code on page 8
“restore
all
original
transmitter
settings”;
3) scan the last code on page 8 “save &
exit”;
4) scan the first code on page 9 “enter
setting”;
5) scan the last second code on page 9
“restore all original receiver settings”
(the reader will emit beeps);
6) put the reader close to the base;
remove the base cable and plug it back
after a few seconds; the flashing light
and beeper will stop; setting is
successful; (if the beeper does not stop
