T rou b le sh ootin g
5 -1
Chapter 5
Troubleshooting
This chapter provides information about troubleshooting your NETGEAR RangeMax™ Wireless
USB 2.0 Adapter WPN111. After each problem description, instructions are given to help you
diagnose and solve the problem.
Also, for problems with accessing network resources, the Windows software might not be installed
and configured properly on your computers. Please refer to
Appendix C, “Preparing Your PCs for
Network Access”
of the
Reference Manual
on the NETGEAR RangeMax™ Wireless USB 2.0
Adapter WPN111 Resource CD.
Basic Tips
If you have problems connecting to your wireless network, try the tips below.
Symptom
Cause
Solution
T h e L E D is n ot lit.
T h e W P N 1 1 1 is n ot
con n e cte d to th e
U S B p ort p rop e rly or
th e W P N 1 1 1
softwa re is n ot
loa d e d .
R e m ove a n d re in se rt th e W P N 1 1 1 .
C h e ck th e W in d ows d e vice m a n a ge r to se e if th e W P N 1 1 1 is
re cogn ize d a n d e n a b le d . R e loa d th e W P N 1 1 1 softwa re , if
n e ce ssa ry.
T ry to in sta ll th e W P N 1 1 1 in a d iffe re n t U S B slot on y ou r sy ste m
if on e is a va ila b le .
T h e wire le ss L E D
b lin ks a n d ca n n ot
con n e ct to a n
a cce ss p oin t.
T h e W P N 1 1 1 is
a tte m p tin g to
con n e ct to a n a cce ss
p oin t, b u t ca n n ot
con n e ct.
T h e a cce ss p oin t m a y n ot b e p owe re d on . O r, th e a cce ss p oin t
a n d th e W P N 1 1 1 a re n ot con figu re d with th e sa m e wire le ss
p a ra m e te rs. C h e ck th e S S I D a n d W E P se ttin gs.
I ca n con n e ct to
a n a cce ss p oin t,
b u t I ca n n ot
con n e ct to oth e r
com p u te rs on th e
n e twork or th e
I n te rn e t.
T h is cou ld b e a
p h y sica l la y e r
p rob le m or a n e twork
con figu ra tion
p rob le m .
C h e ck to m a ke su re th a t th e a cce ss p oin t is p h y sica lly
con n e cte d to th e E th e rn e t n e twork.
M a ke su re th a t th e I P a d d re sse s a n d th e W in d ows n e tworkin g
p a ra m e te rs a re a ll con figu re d corre ctly.
R e sta rt th e ca b le or D S L m od e m , rou te r, a cce ss p oin t, a n d
n ote b ook P C .
R e fe r to
“A R oa d M a p for ‘H ow to G e t T h e re F rom H e re ’” on
p a ge 2 -2
for a d d ition a l su gge stion s.
