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User Manual

4-Stream AX1800 WiFi 6 Router

Model R6700AX

NETGEAR, Inc.
350 E. Plumeria Drive

August 2021

San Jose, CA 95134, USA

202-12158-03

Содержание R6700AX

Страница 1: ...User Manual 4 Stream AX1800 WiFi 6 Router Model R6700AX NETGEAR Inc 350 E Plumeria Drive August 2021 San Jose CA 95134 USA 202 12158 03 ...

Страница 2: ...oad For regulatory compliance information including the EU Declaration of Conformity visit https www netgear com about regulatory See the regulatory compliance document before connecting the power supply For NETGEAR s Privacy Policy visit https www netgear com about privacy policy By using this device you are agreeing to NETGEAR s Terms and Conditions at https www netgear com about terms and condi...

Страница 3: ...uter with the Nighthawk app 20 Change the language 21 Chapter 3 Specify Your Internet Settings Use the Internet Setup Wizard 23 Manually set up the Internet connection 23 Specify an Internet connection without a login 23 Specify an Internet connection that uses a login 25 Specify IPv6 Internet connections 26 Requirements for entering IPv6 addresses 27 Use auto detect for an IPv6 Internet connectio...

Страница 4: ...esses that the router assigns 56 Disable the DHCP server feature in the router 57 Manage reserved LAN IP addresses 58 Reserve an IP address 58 Edit a reserved IP address 59 Delete a reserved IP address entry 59 Use the WPS Wizard for WiFi connections 60 Specify basic WiFi settings 61 Change the WiFi mode 62 Change the WiFi mode if AX WiFi is disabled 63 Change the WiFi mode if AX WiFi is enabled 6...

Страница 5: ...for new firmware and update the router 91 Manually upload firmware to the router 92 Change the admin password 93 Enable admin password recovery 93 Recover the admin password 94 View information about the router and the Internet and WiFi settings 95 Display the statistics of the Internet port 96 Check the Internet connection status 97 View and manage logs of router activity 98 View devices currentl...

Страница 6: ...rding entry 123 Application xxample Make a local web server public 123 How the router implements the port forwarding rule 124 Port triggering 124 Add a port triggering service 125 Enable port triggering 126 Application example Port triggering for Internet relay chat port triggering 126 Chapter 10 Troubleshooting Quick tips 129 Sequence to restart your network 129 Check the power adapter and Ethern...

Страница 7: ...AN path to your router 136 Test the path from a Windows based computer to a remote device 137 Chapter 11 Supplemental Information Factory Settings 139 Technical Specifications 140 7 4 Stream AX1800 WiFi 6 Router ...

Страница 8: ...lowing sections Unpack your router Top panel LEDs Back panel Router label Position your router Wall Mount Your Router Cable your router For more information about the topics covered in this manual visit the support website at netgear com support 8 ...

Страница 9: ...Unpack your router Your package contains the router the power adapter and an Ethernet cable Figure 1 Package contents User Manual 9 Hardware Setup 4 Stream AX1800 WiFi 6 Router ...

Страница 10: ...Top panel LEDs The status LEDs are located on the top of the router Figure 2 Top view User Manual 10 Hardware Setup 4 Stream AX1800 WiFi 6 Router ...

Страница 11: ...Fi to connect to the router WiFi LED Solid green The router detected a 1 Gbps link with a device that is connected to one of the router s Ethernet ports Solid Amber The router detected a 10 100 Mbps link with a device that is connected to one of the router s Ethernet ports Blinking green One of the router s Ethernet ports is sending or receiving traffic at 1 Gbps Blinking amber One of the router s...

Страница 12: ...onnect the router to an Internet modem such as a cable modem or DSL modem 3 Ethernet ports Four Gigabit Ethernet RJ 45 LAN ports Use these ports to connect the router to devices that have an Ethernet LAN port 4 Reset button Pressing the Reset button resets the router If the Reset button is pressed for at least 10 seconds and then released the router returns to its factory settings 5 DC power conne...

Страница 13: ...ter of the area where your computers and other devices operate and within line of sight to your WiFi devices Make sure that the router is within reach of an AC power outlet and near Ethernet cables for wired computers Place the router in an elevated location minimizing the number walls and ceilings between the router and your other devices Place the router away from electrical devices such as thes...

Страница 14: ...d around your home might affect your router s signal WiFi access points are routers repeaters WiFi range extenders and any other devices that emit a WiFi signal for network access Wall Mount Your Router You can wall mount your router using the wall mounting holes on the bottom of your router Note We recommend using M3 x 20 mm screws Figure 5 Bottom of the router User Manual 14 Hardware Setup 4 Str...

Страница 15: ... your router To cable your router 1 Unplug your modem remove and reinsert the backup battery if it uses one and then plug the modem back in 2 Use the Ethernet cable to connect the modem to the yellow Internet port on the router Note If your Internet connection does not require a modem connect your main Ethernet cable to the yellow Internet port on the router 3 Connect the power adapter to your rou...

Страница 16: ...thernet connection This chapter explains the ways you can connect and how to access the router and log in The chapter contains the following sections Connect to the router network Types of logins Use a web browser to access the router Install and manage your router with the Nighthawk app Change the language 16 ...

Страница 17: ...o the local area network LAN Connect to the router WiFi network You can connect WiFi enabled devices to the router WiFi network using the router WiFi network name and password To connect to the WiFi network 1 Make sure that the router is receiving power its Power LED is lit 2 On your WiFi enabled device open your device s WiFi network management settings 3 Find and select the router WiFi network n...

Страница 18: ...e or WiFi password Your router is preset with a unique WiFi network name SSID and password for WiFi access This information is on the router label NETGEAR account login The free NETGEAR account that you need to register your router and manage your subscriptions If you do not own a NETGEAR account you can create one Router login The router login password that you need to log in to the router with t...

Страница 19: ...ter is powered on 2 Make sure that your computer or mobile device is connected to the router with an Ethernet cable wired or over WiFi with the preset security settings listed on the label Note If you want to change the router s WiFi settings use a wired connection to avoid being disconnected when the new WiFi settings take effect 3 Launch a web browser The page that displays depends on whether yo...

Страница 20: ...ange settings for the router later you can use a browser to log in to the router web interface To log in to the router 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net Note You can also enter http www routerlogin com or http 192 168 1 1 The procedures in this manual use http www routerlogin net A login window opens 3 E...

Страница 21: ...o download on your mobile device 3 Launch the Nighthawk app 4 Follow the instructions that display in the app to install your router and connect to the Internet Change the language By default the language that displays when you log in to the router web interface is set to Auto To change the language 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 E...

Страница 22: ...r to detect the Internet connection automatically when you first access the router web interface You can also customize and manually specify your Internet settings This chapter contains the following sections Use the Internet Setup Wizard Manually set up the Internet connection Specify IPv6 Internet connections Manage the MTU size 22 ...

Страница 23: ...The BASIC Home page displays 4 Select ADVANCED Setup Wizard The Setup Wizard page displays 5 Select the Yes radio button If you select the No radio button you are taken to the Internet Setup page see Manually set up the Internet connection on page 23 6 Click the Next button The Setup Wizard searches your Internet connection for servers and protocols to determine your Internet configuration Manuall...

Страница 24: ...ISP automatically assigns these addresses Use Static IP Address Enter the IP address IP subnet mask and the gateway IP address that your ISP assigned The gateway is the ISP router to which your router connects 9 Select a Domain Name Server DNS Address radio button Get Automatically from ISP Your ISP uses DHCP to assign your DNS servers Your ISP automatically assigns this address Use These DNS Serv...

Страница 25: ...re a login section select the Yes radio button 6 From the Internet Service Provider menu select the encapsulation method PPPoE L2TP or PPTP 7 In the Login field enter the login name that your ISP gave you This login name is often an email address 8 In the Password field type the password that you use to log in to your Internet service 9 If your ISP requires a service name type it in the Service Na...

Страница 26: ...s and uses the MAC address of the computer that you are now using You must use the one computer that the ISP allows Use This MAC Address Enter the MAC address that you want to use 15 Click the Apply button Your settings are saved 16 Click the Test button to test your Internet connection If the NETGEAR website does not display within one minute see You cannot access the Internet on page 132 Specify...

Страница 27: ... it The following errors invalidate an IPv6 address More than eight groups of hexadecimal quartets More than four hexadecimal characters in a quartet More than two colons in a row Use auto detect for an IPv6 Internet connection To set up an IPv6 Internet connection through autodetection 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www...

Страница 28: ...mation to LAN devices but some IPv6 systems might not support the DHCv6 client function Auto Config This is the default setting This setting specifies how the router assigns IPv6 addresses to the devices on your home network the LAN 7 Optional Select the Use This Interface ID check box and specify the interface ID to be used for the IPv6 address of the router s LAN interface If you do not specify ...

Страница 29: ...e _ under the IPv6 address If no address is acquired the field displays Not Available 6 Select a Remote 6to4 Relay Router radio button Auto Your router uses any remote relay router that is available on the Internet This is the default setting Static IP Address Enter the static IPv4 address of the remote relay router Your IPv6 ISP usually provides this address 7 Select an IP Address Assignment radi...

Страница 30: ... routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup IPv6 The IPv6 page displays 5 From the Internet Connection Type menu select Pass Through The page adjusts ...

Страница 31: ...rds for the router Note If you do not specify the DNS servers the router uses the DNS servers that are configured for the IPv4 Internet connection on the Internet Setup page See Manually set up the Internet connection on page 23 7 Select an IP Address Assignment radio button Use DHCP Server This method passes more information to LAN devices but some IPv6 systems might not support the DHCPv6 client...

Страница 32: ...shows the IPv6 address that is acquired for the router s WAN or Internet interface The number after the slash is the length of the prefix which is also indicated by the underline _ under the IPv6 address If no address is acquired the field displays Not Available Router s IPv6 Address on LAN This field shows the IPv6 address that is acquired for the router s LAN interface The number after the slash...

Страница 33: ...re the router generates one automatically from its MAC address 10 Select an IPv6 Filtering radio button Secured In secured mode which is the default mode the router inspects both TCP and UDP packets Open In open mode the router inspects UDP packets only 11 Click the Apply button Your settings are saved Set up an IPv6 PPPoE Internet connection To set up a PPPoE IPv6 Internet connection 1 Launch a w...

Страница 34: ... address when you log in If your ISP requires your full email address type it in this field 7 In the Password field enter the password for the ISP connection 8 In the Service Name field enter a service name If your ISP did not provide a service name leave this field blank Note The default setting of the Connection Mode menu is Always On to provide a steady IPv6 connection The router never terminat...

Страница 35: ... 5 From the Internet Connection Type menu select Auto Config The page adjusts The router automatically detects the information in the following fields Router s IPv6 Address on WAN This field shows the IPv6 address that is acquired for the router s WAN or Internet interface The number after the slash is the length of the prefix which is also indicated by the underline _ under the IPv6 address If no...

Страница 36: ... s LAN interface If you do not specify an ID here the router generates one automatically from its MAC address 10 Select an IPv6 Filtering radio button Secured In secured mode which is the default mode the router inspects both TCP and UDP packets Open In open mode the router inspects UDP packets only 11 Click the Apply button Your settings are saved Set up an IPv6 6rd Internet connection The 6rd pr...

Страница 37: ...isplays 5 From the Internet Connection Type menu select 6rd The page adjusts The router automatically detects the information in the following sections 6rd IPv6 Rapid Development Configuration The router detects the service provider s IPv4 network and attempts to establish an IPv6 6rd tunnel connection If the IPv4 network returns 6rd parameters to the router the page adjusts to display the correct...

Страница 38: ...s only 10 Click the Apply button Your settings are saved Manage the MTU size The maximum transmission unit MTU is the largest data packet a network device transmits MTU concepts When one network device communicates across the Internet with another the data packets travel through many devices along the way If a device in the data path uses a lower maximum transmission unit MTU setting than the othe...

Страница 39: ...bes common MTU sizes and applications Table 2 Common MTU sizes Application MTU The largest Ethernet packet size This setting is typical for connections that do not use PPPoE or VPN and is the default value for NETGEAR routers adapters and switches 1500 Used in PPPoE environments 1492 Maximum size to use for pinging Larger packets are fragmented 1472 Used in some DHCP environments 1468 Used in PPPo...

Страница 40: ...ect ADVANCED Setup WAN Setup The WAN Setup page displays 5 In the MTU Size field enter a value from 64 to 1500 6 Click the Apply button Your settings are saved User Manual 40 Specify Your Internet Settings 4 Stream AX1800 WiFi 6 Router ...

Страница 41: ...rom unwanted intrusions from the Internet This chapter contains the following sections Enable access control to allow or block access to the Internet Block Internet sites and services Manage network access control lists Schedule when to block Internet sites and services Set up security event email notifications 41 ...

Страница 42: ...he blocked list 6 Select an access rule Allow all new devices to connect With this setting a new device can access your network You don t need to enter the its MAC address This is the default setting We recommend that you leave this radio button selected Block all new devices from connecting With this setting a new device cannot access your router s Internet connection but can still access your ro...

Страница 43: ... Keyword blocking only works for website URLs that begin with http only It does not work for URLs that begin with https To block Internet sites 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you sp...

Страница 44: ...ing takes effect Delete keywords from the blocked list To delete keywords from the list 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name ...

Страница 45: ...s the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Security Block Services The Block Services page displays 5 Specify when to block the services To block the services all the time select the Always radio button To block the services based on a schedule select the Per Schedule radio button For i...

Страница 46: ...etwork 10 Click the Add button Your settings are saved Prevent blocking on a trusted computer You can exempt one trusted computer from blocking The computer that you exempt must be assigned a fixed IP address You can use the reserved IP address feature to specify the IP address See Manage reserved LAN IP addresses on page 58 To specify a trusted computer 1 Launch a web browser from a computer or m...

Страница 47: ...ter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Security Access Control The Access Control page displays 5 Select the Turn on Access Control check box 6 Click the View list of allowed devices not currently conne...

Страница 48: ...ays 4 Select ADVANCED Security Schedule The Schedule page displays 5 Specify when to block keywords and services Days to Block Select the check box for each day that you want to block the keywords or select the Every Day check box which automatically selects the check boxes for all days Time of Day to Block Select a start and end time in 24 hour format or select the All Day check box for 24 hour b...

Страница 49: ...l myISP com You might be able to find this information in the configuration window of your email program If you leave this field blank log and alert messages are not sent 8 In the Outgoing Mail Server Port Number field enter a port number in the field If you do not know the port number leave the default port number 9 If your outgoing email server requires authentication select the My Mail Server r...

Страница 50: ...ent automatically according to the schedule that you set If the log fills before the specified time it is sent After the log is sent it is cleared from the router memory If the router cannot email the log and the log buffer fills the router overwrites the log User Manual 50 Control Access to the Internet 4 Stream AX1800 WiFi 6 Router ...

Страница 51: ... the router assigns Disable the DHCP server feature in the router Manage reserved LAN IP addresses Use the WPS Wizard for WiFi connections Specify basic WiFi settings Change the WiFi mode Change the Transmission Power Control Change the WiFi password or the WiFi security Set up a guest WiFi network Enable or disable the WiFi radios Set up a WiFi schedule Set up the router as a WiFi access point Se...

Страница 52: ...ult DMZ Server This feature is sometimes helpful when you are playing online games or videoconferencing but it makes the firewall security less effective Respond to Ping on Internet Port This feature allows your router to be discovered Use this feature only as a diagnostic tool or for a specific reason Disable IGMP Proxying IGMP proxying allows a computer on the local area network LAN to receive t...

Страница 53: ...on of the firewall and is exposed to exploits from the Internet If compromised the DMZ server computer can be used to attack other computers on your network The router usually detects and discards incoming traffic from the Internet that is not a response to one of your local computers or a service that you configured on the Port Forwarding Port Triggering page Instead of discarding this traffic yo...

Страница 54: ...the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup LAN Setup The LAN Setup page displays 5 In the Device Name field type a new name 6 Click the Apply button Your settings are saved Change the LAN TCP IP settings ...

Страница 55: ...ASIC Home page displays 4 Select ADVANCED Setup LAN Setup The LAN Setup page displays 5 In the IP Address field type the IP address 6 In the IP Subnet Mask field type the subnet mask of the router The IP address and subnet mask identify which addresses are local to a specific device and which must be reached through a gateway or router 7 Change the RIP settings Router Information Protocol RIP allo...

Страница 56: ...hese addresses must be part of the same IP address subnet as the router s LAN IP address Using the default addressing scheme define a range between 192 168 1 2 and 192 168 1 254 although you can save part of the range for devices with fixed addresses To specify the pool of IP addresses that the router assigns 1 Launch a web browser from a computer or mobile device that is connected to the router n...

Страница 57: ... in the router By default the router acts as a DHCP server The router assigns IP DNS server and default gateway addresses to all computers connected to the LAN The assigned default gateway address is the LAN address of the router You can use another device on your network as the DHCP server or specify the network settings of all your computers To disable the DHCP server feature in the router 1 Lau...

Страница 58: ...mputer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup LAN Setup The LAN Setup page displa...

Страница 59: ...word is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup LAN Setup The LAN Setup page displays 5 Select the radio button next to the reserved address that you want to edit 6 Click the Edit button The Address Reservation page displays 7 Change the settings 8 Click the Apply button Your set...

Страница 60: ... network using WPS on page 17 for more information To use the WPS Wizard to connect to the WiFi network 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged i...

Страница 61: ...WiFi when you change the SSID or other WiFi security settings you are disconnected when you click the Apply button To avoid this problem use a computer with a wired connection to access the router To specify basic WiFi settings 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router adm...

Страница 62: ...annel spacing between adjacent access points is four channels for example use Channels 1 and 5 or 6 and 10 9 Click the Apply button Your settings are saved If you connected wirelessly to the network and you changed the SSID you are disconnected from the network 10 Make sure that you can connect wirelessly to the network with its new settings If you cannot connect wirelessly check the following Is ...

Страница 63: ... 11g and 802 11b devices to join the network but limits 802 11n devices to functioning at up to 240 Mbps Up to 500 Mbps This mode allows 802 11ax 802 11n 802 11g and 802 11b devices to join the network and allows 802 11n devices to function at up to 500 Mbps This mode is the default mode 6 In the Wireless Network 5 GHz a n ac ax section select a WiFi mode from the Mode menu Up to 240 Mbps This mod...

Страница 64: ... Up to 54 Mbps This mode allows 802 11ax 802 11n 802 11g and 802 11b devices to join the network but limits 802 11n devices to functioning at up to 54 Mbps Up to 286 Mbps This mode allows for reduced interference with neighboring WiFi networks This mode allows 802 11ax 802 11n 802 11g and 802 11b devices to join the network but limits 802 11n devices to functioning at up to 286 Mbps Up to 600 Mbps...

Страница 65: ...ed whole home WiFi coverage and you also want to save power consumption while using your router you can lower the transmission power of your router To change the transmission power control 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name...

Страница 66: ...password enter a new password in the Password Network Key field You must enter a phrase of 8 to 63 characters The Password Network Key field displays if the WPA2 PSK AES or WPA PSK TKIP WPA2 PSK AES security radio button is selected 6 To change the WiFi security for the 2 4 GHz or 5 GHz WiFi network select a Security Options radio button None An open WiFi network that does not provide any security...

Страница 67: ...e of the main WiFi network For example if you configure the WiFi mode for the main WiFi network as Up to 54 Mbps in the 2 4 GHz band the guest WiFi network also functions in the Up to 54 Mbps mode in the 2 4 GHz band The channel also depends on the channel selection of the main WiFi network The router provides two default guest networks with the following names SSIDs 2 4 GHz guest WiFi network SSI...

Страница 68: ...2 4 GHz SSID is NETGEAR_Guest The default 5 GHz SSID NETGEAR 5G_Guest To change the SSID enter a 32 character maximum case sensitive name in this field 6 Select a WiFi security option for the 2 4 GHz or 5 GHz guest WiFi network None An open WiFi network that does not provide any security Any WiFi device can join the 2 4 GHz or 5 GHz guest WiFi network This is the default setting for the guest WiFi...

Страница 69: ...u using the correct network name SSID and password Enable or disable the WiFi radios You can log in to the router and enable or disable the WiFi radios When the WiFi radios are off you can still use an Ethernet cable for a LAN connection to the router To enable or disable the WiFi radios 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http ww...

Страница 70: ...user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Wireless Settings The Wireless Settings page displays 5 Click the Add a new period button The page adjusts 6 Use the menus radio buttons and check boxes to set up a peri...

Страница 71: ...ode page displays 6 Select AP Mode The page adjusts 7 Select an IP address setting Get dynamically from existing router The other router on the network assigns an IP address to this router while it is in AP mode Use fixed IP settings on this device not recommended Use this setting if you want to manually assign a specific IP address to this router while it is in AP mode Using this option effective...

Страница 72: ...e router s Internet interface A bridge with a port group prevents packets that are sent between the IPTV device and the router s Internet port from being processed through the router s network address translation NAT service To configure a port group and enable the bridge 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin ne...

Страница 73: ...face If you are subscribed to IPTV service the router might require VLAN tags to distinguish between the Internet traffic and the IPTV traffic A bridge with a VLAN tag group prevents packets that are sent between the IPTV device and the router s Internet port from being processed through the router s network address translation NAT service You can add VLAN tag groups to a bridge and assign VLAN ID...

Страница 74: ...cted You must select at least one Ethernet port or wireless network You can select more than one port 10 Click the Add button The VLAN tag group is added 11 Click the Apply button Your settings are saved Set up an IPTV port You can set up the router to create an Internet Protocol television IPTV port that can lease an IP address from your IPTV service provider Use this feature only if you subscrib...

Страница 75: ...ands 7 Select a Wired Ports check box or a Wireless check box Wired Ports If your device is connected to an Ethernet port on the router select the Wired Ports check box that corresponds to the Ethernet port on the router to which the device is connected Wireless If your device is connected to your router s WiFi network select the Wireless check box that corresponds to the router s WiFi network to ...

Страница 76: ...r router to access 134 177 0 0 through the ISDN router at 192 168 1 100 Here is an example The Destination IP Address and IP Subnet Mask fields specify that this static route applies to all 134 177 x x addresses The Gateway IP Address field specifies that all traffic for these addresses will be forwarded to the ISDN router at 192 168 1 100 The Private check box is selected only as a precautionary ...

Страница 77: ...way IP Address Enter the IP address of the gateway The IP address of the gateway must be on the same LAN segment as the router Metric Enter a number from 2 through 15 This value represents the number of routers between your network and the destination Usually a setting of 2 or 3 works 10 Click the Apply button Your settings are saved The static route is added to the table on the Static Routes page...

Страница 78: ...t you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Static Routes The Static Routes page displays 5 In the table select the radio button for the route 6 Click the Delete button The route is removed from the table Enable or disable implicit beamforming Implicit beamforming means that the router can use information from WiFi cli...

Страница 79: ...e fairness ensures that all WiFi clients receive equal time on the network Network resources are divided by time so if you have five WiFi clients they each get one fifth of the network time The advantage of this feature is that your slowest WiFi clients don t control network responsiveness This feature is enabled by default but you can disable it To enable or disable airtime fairness 1 Launch a we...

Страница 80: ...in name to access your home network To use this account you must set up the router to use Dynamic DNS Then the router notifies the Dynamic DNS service provider whenever its IP address changes When you access your Dynamic DNS account the service finds the current IP address of your home network and automatically connects you If your ISP assigns a private WAN IP address such as 192 168 x x or 10 x x...

Страница 81: ...ecify a DNS account that you already created If you already created a Dynamic DNS account with NETGEAR No IP or DynDNS you can set up the router to use your account To set up Dynamic DNS if you already created an account 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user...

Страница 82: ...on A message displays the Dynamic DNS status Change the Dynamic DNS settings You can change the settings for your Dynamic DNS account To change your settings 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the o...

Страница 83: ...video streaming and VoIP communication By default the router uses Wi Fi Multimedia Quality of Service WMM QoS This chapter contains the following sections Use Dynamic QoS to optimize Internet traffic management Improve network connections with Universal Plug and Play Wi Fi Multimedia Quality of Service Enable or disable AX WiFi 83 ...

Страница 84: ...login net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select QoS The QoS page displays 5 Select the Enable QoS check box 6 Specify your Internet bandwidth Let Speedtest detect my Internet bandwidth ...

Страница 85: ...rlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select QoS The QoS page displays If you already enabled Dynamic QoS the Enable QoS check box is selected 5 Select or clear the Automatically up...

Страница 86: ...lick the Apply button Your settings are saved Improve network connections with Universal Plug and Play Universal Plug and Play UPnP helps devices such as Internet appliances and computers access the network and connect to other devices as needed UPnP devices can automatically discover the services from other registered UPnP devices on the network If you use applications such as multiplayer gaming ...

Страница 87: ...me to live for the advertisement is measured in hops steps for each UPnP packet sent Hops are the steps a packet takes between routers The number of hops can range from 1 to 255 The default value for the advertisement time to live is 4 hops which should be fine for most home networks If you notice that some devices are not being updated or reached correctly it might be necessary to increase this v...

Страница 88: ...word The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup QoS Setup The QoS page displays 5 Click the WMM tab 6 Clear the Enable WMM Wi Fi multimedia settings 2 4 GHz b g n check box 7 Clear the Enable WMM Wi Fi multimedia settings 5 GHz a n ac check box...

Страница 89: ...n The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select Wireless The Wireless Setup page displays 5 Select or clear the Enable AX check box Selecting this check box turns on AX WiFi and clearing this check box turns off AX WiFi 6 Click the Apply button Your settings are saved User Manual 89 O...

Страница 90: ...Recover the admin password View information about the router and the Internet and WiFi settings Display the statistics of the Internet port Check the Internet connection status View and manage logs of router activity View devices currently on the network Monitor Internet traffic Manage the router configuration file Connect to your router with Anywhere Access Turn off the router LEDs Set your time ...

Страница 91: ...ter that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Administration Router Update The Router Update page displays ...

Страница 92: ...er from a computer that is connected to the router network 3 Enter http www routerlogin net A login window opens 4 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 5 Select ADVANCED Administration Router Update The Router Update...

Страница 93: ... and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Administration Set Password The Set Password page displays 5 Type the old password in the Old Password field 6 Type the new password in the Set Password and Repeat New Password fields 7 Click the Apply button Your settings are saved Enable admin password recovery The router admin password is used to log in to your rout...

Страница 94: ... you can recover your router admin password To recover your router admin password 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Click the Cancel button If password recovery is enabled you are prompted to enter the serial number of the router The serial number is on the router label 4 Enter the...

Страница 95: ...r name and password are case sensitive The BASIC Home page displays 4 Click the ADVANCED tab The ADVANCED Home page displays The information on this page uses the following color coding A green icon indicates that the Internet connection is fine and no problems exist For a WiFi network the network is enabled and secured A red icon indicates that configuration problems exist for the Internet connec...

Страница 96: ... System Up Time The time elapsed since the router was last restarted Port The statistics for the WAN Internet port LAN Ethernet ports and WLANs For each port the window displays the following information Status The link status of the port TxPkts The number of packets transmitted on this port since the router was last started RxPkts The number of packets received on this port since the router was l...

Страница 97: ...e Connection Status window opens The information that displays depends on the type of Internet connection For example if your Internet connection does not require a login and the router receives an IP address automatically the window displays the following information IP Address The IP address that is assigned to the router Subnet Mask The subnet mask that is assigned to the router Default Gateway...

Страница 98: ...t you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Administration Logs The Logs page displays and shows information such as the following Action The action that occurred such as whether Internet access was blocked or allowed Source IP The IP address of the initiating device for the log entry Target address The name or IP address of the webs...

Страница 99: ...you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select Attached Devices The following information is displayed Connection Type Wired or the WiFi band for the connection Device Name If the device name is known it is shown here IP Address The IP address that the router assigned to this device when it joined the network This...

Страница 100: ...ached Download only The restriction is applied to incoming traffic only Both Directions The restriction is applied to both incoming and outgoing traffic Select the Connection time control radio button and enter the allowed hours in the Monthly limit field 7 If your ISP charges for extra data volume when you make a new connection enter the extra data volume in MB in the Round up data volume for eac...

Страница 101: ...iguration settings 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select...

Страница 102: ...f corrupting the firmware do not interrupt the reset For example do not close the browser click a link or load a new page Do not turn off the router Wait until the router finishes restarting Restore the settings To restore configuration settings that you backed up 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A logi...

Страница 103: ...visit https www netgear com home apps services nighthawk app Turn off the router LEDs The LEDs on the router indicate activities and behavior You can turn off all LEDs except the Power LED To turn off the LEDs 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and p...

Страница 104: ...saving time select the Automatically adjust for daylight savings time check box 7 Click the Apply button Your settings are saved Return the router to its factory default settings Under some circumstances for example if you lost track of the changes that you made to the router settings or you move the router to a different network you might want to erase the configuration and reset the router to fa...

Страница 105: ... process takes about two minutes WARNING To avoid the risk of corrupting the firmware do not interrupt the reset For example if you are connected to the router web interface do not close the browser click a link or load a new page Do not turn off the router Wait until the router finishes restarting Erase the settings CAUTION This process erases all settings that you configured in the router To era...

Страница 106: ...arts This process takes about two minutes WARNING To avoid the risk of corrupting the firmware do not interrupt the reset For example do not close the browser click a link or load a new page Do not turn off the router Wait until the router finishes restarting User Manual 106 Manage Your Router 4 Stream AX1800 WiFi 6 Router ...

Страница 107: ...tual private networking VPN This chapter explains how to set up and use VPN access The chapter contains the following sections Set up a VPN connection Specify VPN service in the router Install OpenVPN software Use a VPN tunnel on your Windows computer Use VPN to access your Internet service at home 107 ...

Страница 108: ...net account the VPN can use that IP address to connect to your home network Specify VPN service in the router You must specify the VPN service settings in the router before you can use a VPN connection To specify the VPN service 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router us...

Страница 109: ...all VPN client software on your Windows computer 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Hom...

Страница 110: ...stall the Open VPN software on your computer click the openVPN install xxx exe file 11 Click the Next button 12 Read the License Agreement and click the I Agree button 13 Leave the check boxes selected as shown and click the Next button User Manual 110 Use VPN to Access Your Network 4 Stream AX1800 WiFi 6 Router ...

Страница 111: ...installed on your device For a client device with Windows 64 bit system the VPN client is installed at C Program files OpenVPN config by default 18 For a client device with Windows modify the VPN interface name to NETGEAR VPN a On your computer go to the Networks page If you are using Windows 10 select Control Panel Network and Sharing Center Change adapter settings b In the local area connection ...

Страница 112: ...at you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup VPN Service The VPN Service page displays 5 Make sure that the Enable VPN Service check box is selected 6 Specify any VPN service settings on the page For more information see Specify VPN service in the router on page 108 7 Click the For Mac OS X button to download the OpenV...

Страница 113: ... check box is selected 6 Specify any VPN service settings on the page For more information see Specify VPN service in the router on page 108 7 Click the For Smart Phone button to download the OpenVPN configuration files 8 On your iOS device download and install the OpenVPN Connect app from the Apple app store 9 On your computer unzip the configuration files that you downloaded and send the files t...

Страница 114: ... On your Android device download and install the OpenVPN Connect app from the Google Play Store 9 On your computer unzip the configuration files that you downloaded and send the files to your Android device 10 Open the files on your Android device 11 Open the ovpn file using the OpenVPN Connect app For more information about using OpenVPN on your Android device visit http www vpngate net en howto_...

Страница 115: ...AN TCP IP settings on page 54 To open a VPN tunnel 1 Launch the OpenVPN application with administrator privileges The OpenVPN icon displays in the Windows taskbar Tip You can create a shortcut to the VPN program then use the shortcut to access the settings and select the run as administrator check box Then every time you use this shortcut OpenVPN automatically runs with administrator privileges 2 ...

Страница 116: ...tely through a VPN might be slower than accessing the Internet directly To allow VPN clients to use your home Internet service 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The password is the one that you specified the first time ...

Страница 117: ... www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup VPN Service The VNP page displays 5 Select the Enable VPN Service radio button 6 Scroll down to the Clients ...

Страница 118: ...et up the router to allow VPN access to your Internet service See Set up VPN client Internet access in the router on page 116 2 On your computer launch the OpenVPN application The OpenVPN icon displays in the Windows taskbar 3 Right click the icon and select Connect 4 When the VPN connection is established launch your Internet browser User Manual 118 Use VPN to Access Your Network 4 Stream AX1800 ...

Страница 119: ... You can use port forwarding and port triggering to set up rules for Internet traffic You need networking knowledge to set up these features This chapter contains the following sections Manage port forwarding to a local server Port triggering 119 ...

Страница 120: ...gn the server computer a reserved IP address See Manage reserved LAN IP addresses on page 58 4 Launch a web browser from a computer or mobile device that is connected to the router network 5 Enter http www routerlogin net A login window opens 6 Enter the router user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name a...

Страница 121: ...me is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 5 Select ADVANCED Advanced Setup Port Forwarding Port Triggering The Port Forwarding Port Triggering page displays 6 Leave the Port Forwarding radio button selected as the service type 7 Click the Add Custom Service button The Ports Cus...

Страница 122: ...r network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Port Forwarding Port Triggering The Port Forwarding Port Triggering page displays 5 Le...

Страница 123: ... a web server on your local network you can use port forwarding to allow web requests from anyone on the Internet to reach your web server To make a local web server public 1 Assign your web server either a fixed IP address or a dynamic IP address using DHCP address reservation In this example your router always gives your web server an IP address of 192 168 1 33 2 On the Port Forwarding Port Trig...

Страница 124: ...gering Port triggering is a dynamic extension of port forwarding that is useful in these cases An application must use port forwarding to more than one local computer but not simultaneously An application must open incoming ports that are different from the outgoing port With port triggering the router monitors traffic to the Internet from an outbound trigger port that you specify For outbound tra...

Страница 125: ...ice button 7 In the Service Name field type a descriptive service name 8 From the Service User menu select a user option Any the default allows any computer on the Internet to use this service Single address restricts the service to a particular computer 9 From the Service Type menu select TCP or UDP or TCP UDP both If you are not sure select TCP UDP 10 In the Triggering Port field enter the numbe...

Страница 126: ...t field enter a value up to 9999 minutes This value controls how long the inbound ports stay open when the router detects no activity This value is required because the router cannot detect when the application terminates 8 Click the Apply button Your settings are saved Application example Port triggering for Internet relay chat Some application servers such as FTP and IRC servers send replies to ...

Страница 127: ...e IRC server sends a return message to your router using the NAT assigned source port for example port 33333 as the destination port and sends an identify message to your router with destination port 113 6 When your router receives the incoming message to destination port 33333 it checks its session table to see if a session is active for port number 33333 Finding an active session the router rest...

Страница 128: ...heck the NETGEAR support site at netgear com support for product and contact information The chapter contains the following sections Quick tips Troubleshoot with the LEDs You cannot log in to the router You cannot access the Internet Troubleshoot Internet browsing Changes are not saved Troubleshoot WiFi connectivity Troubleshoot your network using the ping utility 128 ...

Страница 129: ...puters are connected to the router by an Ethernet cable the corresponding numbered router LAN port LEDs light Check the WiFi settings Make sure that the WiFi settings on the WiFi enabled computer or mobile device and the router match exactly The WiFi network name SSID and WiFi security settings of the router and the computer or mobile device must match exactly WiFi passwords are case sensitive If ...

Страница 130: ...t The WiFi LED is lit unless you turned off the WiFi radio You can use the LEDs on the front panel of the router for troubleshooting Power LED is off This could occur for a number of reasons Check the following Make sure that the power adapter is securely connected to your router and securely connected to a working power outlet Make sure that you are using the power adapter that NETGEAR supplied f...

Страница 131: ...net cable connections are secure at the router and at the modem or computer Make sure that power is turned on to the connected modem or computer Be sure that you are using the correct cable When you connect the router s Internet port to a modem use the cable that was supplied with the modem This cable can be a standard straight through Ethernet cable or an Ethernet crossover cable WiFi LED is off ...

Страница 132: ...m the computer or mobile device to the router and reboot your computer or mobile device If your router s IP address was changed and you do not know the current IP address clear the router s configuration to factory defaults This sets the router s IP address to 192 168 1 1 Tip If the router is in access point mode or bridge mode and you do not know the IP address that is assigned to it first try to...

Страница 133: ... 129 If your router is still unable to obtain an IP address from the ISP the problem might be one of the following Your Internet service provider ISP might require a login program Ask your ISP whether they require PPP over Ethernet PPPoE or some other type of login If your ISP requires a login the login name and password might be set incorrectly Your ISP might check for your computer s host name A...

Страница 134: ...or the following reasons The traffic meter is enabled and the limit was reached By configuring the traffic meter not to block Internet access when the traffic limit is reached you can resume Internet access If your Internet service provider ISP sets a usage limit they might charge you for the overage Your computer might not recognize any DNS server addresses A DNS server is a host on the Internet ...

Страница 135: ...ed or disabled If you disabled the router s SSID broadcast then your WiFi network is hidden and does not display in your WiFi client s scanning list By default SSID broadcast is enabled Does your WiFi device support the security that you are using for your WiFi network WPA WPA2 or WPA3 If you want to view the WiFi settings for the router use an Ethernet cable to connect a computer to a LAN port on...

Страница 136: ...ata If the path is working you see this message Reply from IP address bytes 32 time NN ms TTL xxx If the path is not working you see this message Request timed out If the path is not functioning correctly one of the following problems might be occurring Wrong physical connections For a wired connection make sure that the numbered LAN port LED is lit for the port to which you are connected Check to...

Страница 137: ...work Control Panel Verify that the IP address of the router is listed as the default gateway Check to see that the network address of your computer the portion of the IP address specified by the subnet mask is different from the network address of the remote device Check to see that your cable or DSL modem is connected and functioning If your ISP assigned a host name to your computer enter that ho...

Страница 138: ...11 Supplemental Information This chapter includes technical information about your router The chapter covers the following topics Factory Settings on page 139 Technical Specifications on page 140 138 ...

Страница 139: ...rlogin com or www routerlogin net User login URL Router login admin User name case sensitive password Login password case sensitive Use default hardware address WAN MAC address Internet connection 1500 WAN MTU size 192 168 1 1 LAN IP Local network LAN 255 255 255 0 Subnet mask Enabled DHCP server 192 168 1 2 to 192 168 1 254 DHCP range Pacific time Time zone 192 168 1 2 DHCP starting IP address 19...

Страница 140: ...ls and construction and network overhead lower actual data throughput rate Technical Specifications Table 4 Router specifications Description Feature TCP IP RIP 1 RIP 2 DHCP PPPoE PPTP Bigpond Dynamic DNS UPnP and SMB Data and routing protocols North America 100 120V 50 60 Hz input UK Australia 220V 50 60 Hz input Europe 220V 50 60 Hz input All regions output 12V 1 5A DC output Power adapter 9 27 ...

Страница 141: ...upport Data encoding standards Limited by the amount of WiFi network traffic generated by each node typically 50 70 nodes Maximum computers per wireless network WPA2 Personal AES WPA Personal TKIP WPA Personal AES WPA WPA2 Enterprise 802 11 security 2 Maximum wireless signal rate derived from IEEE 802 11 specifications Actual data throughput and wireless coverage will vary and may be lowered by ne...

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