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12

Troubleshooting

This chapter provides information to help you diagnose and solve problems you might
experience with your router. If you do not find the solution here, check the NETGEAR
support site at netgear.com/support for product and contact information.

The chapter contains the following sections:

•

•

Troubleshoot with the LEDs

•

You cannot log in to the router

•

You cannot access the Internet

•

Troubleshoot Internet browsing

•

Changes are not saved

•

Troubleshoot WiFi connectivity

•

Troubleshoot your network using the ping utility

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Содержание Nighthawk RAX29

Страница 1: ...User Manual Nighthawk AX2400 WiFi 6 Router Model RAX29 NETGEAR Inc 350 E Plumeria Drive December 2021 San Jose CA 95134 USA 202 12203 02...

Страница 2: ...For regulatory compliance information including the EU Declaration of Conformity visit https www netgear com about regulatory See the regulatory compliance document before connecting the power supply...

Страница 3: ...ur router with the Nighthawk app 20 Change the language 21 Chapter 3 Specify Your Internet Settings Use the Internet Setup Wizard 23 Manually set up the Internet connection 23 Specify an Internet conn...

Страница 4: ...Disable the DHCP server feature in the router 57 Manage reserved LAN IP addresses 58 Reserve an IP address 58 Edit a reserved IP address 59 Delete a reserved IP address entry 59 Use the WPS Wizard for...

Страница 5: ...rmation about the router and the Internet and WiFi settings 95 Display the statistics of the Internet port 96 Check the Internet connection status 97 View and manage logs of router activity 98 View de...

Страница 6: ...24 Specify VPN service in the router 124 Install OpenVPN software 125 Install OpenVPN Software on Your Windows Computer 125 Install OpenVPN software on your Mac computer 128 Install OpenVPN software o...

Страница 7: ...the router is powered on 148 LEDs never turn off 148 Power LED is off or blinking 149 Internet or Ethernet LAN port LEDs are off 149 WiFi LED is off 149 You cannot log in to the router 150 You cannot...

Страница 8: ...sections Unpack your router Top panel LEDs and buttons Rear panel Router label Position your router Wall Mount Your Router Cable your router For more information about the topics covered in this manua...

Страница 9: ...Unpack your router Your package contains a router power adapter and an Ethernet cable Figure 1 Package contents User Manual 9 Hardware Setup Nighthawk AX2400 WiFi 6 Router...

Страница 10: ...eset button was pressed Off Power is not supplied to the router Power LED Solid white The Internet connection is ready Solid amber The router detected an Ethernet cable connection to the modem Blinkin...

Страница 11: ...et port Ethernet LEDs for ports 1 4 Solid white A USB device is connected and is ready Blinking white A USB device is plugged in and is trying to connect Off No USB device is connected or someone clic...

Страница 12: ...to the DC power connector 4 Power On Off button Press the Power On Off button to provide power to the router 5 Reset button Pressing the Reset button resets the router If the Reset button is pressed f...

Страница 13: ...iFi devices Make sure that the router is within reach of an AC power outlet and near Ethernet cables for wired computers Place the router in an elevated location minimizing the number walls and ceilin...

Страница 14: ...access Wall Mount Your Router You can wall mount your router using the wall mounting holes on the bottom of your router Note We recommend using M3 x 20 mm screws Figure 5 Bottom of the router To wall...

Страница 15: ...modem to the yellow Internet port on the router Note If your Internet connection does not require a modem connect your main Ethernet cable to the yellow Internet port on the router 3 Connect the powe...

Страница 16: ...hernet connection This chapter explains the ways you can connect and how to access the router and log in The chapter contains the following sections Connect to the router network Types of logins Use a...

Страница 17: ...the local area network LAN Connect to the router WiFi network You can connect WiFi enabled devices to the router WiFi network using the router WiFi network name and password To connect to the WiFi ne...

Страница 18: ...or WiFi password Your router is preset with a unique WiFi network name SSID and password for WiFi access This information is on the router label NETGEAR account login The free NETGEAR account that yo...

Страница 19: ...er is powered on 2 Make sure that your computer or mobile device is connected to the router with an Ethernet cable wired or over WiFi with the preset security settings listed on the label Note If you...

Страница 20: ...nge settings for the router later you can use a browser to log in to the router web interface To log in to the router 1 Launch a web browser from a computer or mobile device that is connected to the r...

Страница 21: ...download on your mobile device 3 Launch the Nighthawk app 4 Follow the instructions that display in the app to install your router and connect to the Internet Change the language By default the langu...

Страница 22: ...to detect the Internet connection automatically when you first access the router web interface You can also customize and manually specify your Internet settings This chapter contains the following s...

Страница 23: ...e BASIC Home page displays 4 Select ADVANCED Setup Wizard The Setup Wizard page displays 5 Select the Yes radio button If you select the No radio button you are taken to the Internet Setup page see Ma...

Страница 24: ...SP automatically assigns these addresses Use Static IP Address Enter the IP address IP subnet mask and the gateway IP address that your ISP assigned The gateway is the ISP router to which your router...

Страница 25: ...e a login section select the Yes radio button 6 From the Internet Service Provider menu select the encapsulation method PPPoE L2TP or PPTP 7 In the Login field enter the login name that your ISP gave...

Страница 26: ...and uses the MAC address of the computer that you are now using You must use the one computer that the ISP allows Use This MAC Address Enter the MAC address that you want to use 15 Click the Apply bu...

Страница 27: ...it The following errors invalidate an IPv6 address More than eight groups of hexadecimal quartets More than four hexadecimal characters in a quartet More than two colons in a row Use auto detect for a...

Страница 28: ...ation to LAN devices but some IPv6 systems might not support the DHCv6 client function Auto Config This is the default setting This setting specifies how the router assigns IPv6 addresses to the devic...

Страница 29: ..._ under the IPv6 address If no address is acquired the field displays Not Available 6 Select a Remote 6to4 Relay Router radio button Auto Your router uses any remote relay router that is available on...

Страница 30: ...outerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name an...

Страница 31: ...s for the router Note If you do not specify the DNS servers the router uses the DNS servers that are configured for the IPv4 Internet connection on the Internet Setup page See Manually set up the Inte...

Страница 32: ...hows the IPv6 address that is acquired for the router s WAN or Internet interface The number after the slash is the length of the prefix which is also indicated by the underline _ under the IPv6 addre...

Страница 33: ...the router generates one automatically from its MAC address 10 Select an IPv6 Filtering radio button Secured In secured mode which is the default mode the router inspects both TCP and UDP packets Ope...

Страница 34: ...address when you log in If your ISP requires your full email address type it in this field 7 In the Password field enter the password for the ISP connection 8 In the Service Name field enter a service...

Страница 35: ...From the Internet Connection Type menu select Auto Config The page adjusts The router automatically detects the information in the following fields Router s IPv6 Address on WAN This field shows the I...

Страница 36: ...s LAN interface If you do not specify an ID here the router generates one automatically from its MAC address 10 Select an IPv6 Filtering radio button Secured In secured mode which is the default mode...

Страница 37: ...splays 5 From the Internet Connection Type menu select 6rd The page adjusts The router automatically detects the information in the following sections 6rd IPv6 Rapid Development Configuration The rout...

Страница 38: ...only 10 Click the Apply button Your settings are saved Manage the MTU size The maximum transmission unit MTU is the largest data packet a network device transmits MTU concepts When one network device...

Страница 39: ...s common MTU sizes and applications Table 2 Common MTU sizes Application MTU The largest Ethernet packet size This setting is typical for connections that do not use PPPoE or VPN and is the default va...

Страница 40: ...ct ADVANCED Setup WAN Setup The WAN Setup page displays 5 In the MTU Size field enter a value from 64 to 1500 6 Click the Apply button Your settings are saved User Manual 40 Specify Your Internet Sett...

Страница 41: ...unwanted intrusions from the Internet This chapter contains the following sections Enable access control to allow or block access to the Internet Use keywords to block Internet sites Manage network a...

Страница 42: ...blocked list 6 Select an access rule Allow all new devices to connect With this setting a new device can access your network You don t need to enter the its MAC address This is the default setting We...

Страница 43: ...t is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you speci...

Страница 44: ...a situation sites with domain suffixes such as edu and gov are still allowed Enter a period to block all Internet browsing access 7 Click the Add Keyword button The keyword is added to the keyword li...

Страница 45: ...e services To block the services all the time select the Always radio button To block the services based on a schedule select the Per Schedule radio button For information about how to specify the sch...

Страница 46: ...d to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the firs...

Страница 47: ...ANCED Security Block Sites The Block Sites page displays 5 Scroll down and select the Allow trusted IP address to visit blocked sites check box 6 In the Trusted IP Address field enter the IP address o...

Страница 48: ...To schedule blocking 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user...

Страница 49: ...e user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Security E mail The E mail page displays 5 Select the Turn E mail Notification On check box 6 In the Send to...

Страница 50: ...t a blocked site 11 To send logs based on a schedule specify these settings a From Send logs according to this schedule menu select the schedule type b From the Day menu select the day c From the Time...

Страница 51: ...addresses that the router assigns Disable the DHCP server feature in the router Manage reserved LAN IP addresses Use the WPS Wizard for WiFi connections Specify basic WiFi settings Change the WiFi mo...

Страница 52: ...lt DMZ Server This feature is sometimes helpful when you are playing online games or videoconferencing but it makes the firewall security less effective Respond to Ping on Internet Port This feature a...

Страница 53: ...of the firewall and is exposed to exploits from the Internet If compromised the DMZ server computer can be used to attack other computers on your network The router usually detects and discards incom...

Страница 54: ...e router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home p...

Страница 55: ...SIC Home page displays 4 Select ADVANCED Setup LAN Setup The LAN Setup page displays 5 In the IP Address field type the IP address 6 In the IP Subnet Mask field type the subnet mask of the router The...

Страница 56: ...ese addresses must be part of the same IP address subnet as the router s LAN IP address Using the default addressing scheme define a range between 192 168 1 2 and 192 168 1 254 although you can save p...

Страница 57: ...in the router By default the router acts as a DHCP server The router assigns IP DNS server and default gateway addresses to all computers connected to the LAN The assigned default gateway address is t...

Страница 58: ...puter or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password...

Страница 59: ...ord is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setup LAN Setup The LAN Setup page disp...

Страница 60: ...network using WPS on page 17 for more information To use the WPS Wizard to connect to the WiFi network 1 Launch a web browser from a computer or mobile device that is connected to the router network 2...

Страница 61: ...iFi when you change the SSID or other WiFi security settings you are disconnected when you click the Apply button To avoid this problem use a computer with a wired connection to access the router To s...

Страница 62: ...channel spacing between adjacent access points is four channels for example use Channels 1 and 5 or 6 and 10 9 Click the Apply button Your settings are saved If you connected wirelessly to the networ...

Страница 63: ...ices to join the network but limits 802 11ax and 802 11n devices to functioning at up to 286 Mbps Up to 600 Mbps This mode allows 802 11ax 802 11n 802 11g and 802 11b devices to join the network and a...

Страница 64: ...e allows 802 11ax 802 11n 802 11g and 802 11b devices to join the network but limits 802 11ax and 802 11n devices to functioning at up to 54 Mbps Up to 145 Mbps This mode allows for reduced interferen...

Страница 65: ...dmin password that you use to log in to the router Your router comes with preset WPA3 WPA2 or WPA security We recommend that you use the preset security but you can change the settings Do not disable...

Страница 66: ...d support only WPA If your network includes such older devices select WPA PSK TKIP WPA2 PSK AES security WPA PSK TKIP WPA2 PSK AES This security type enables WiFi devices that support either WPA or WP...

Страница 67: ...ETGEAR 5G_Guest By default these networks are configured as open networks without security but are disabled You can enable one or both networks You can also change the SSIDs for these networks To set...

Страница 68: ...PA2 PSK AES security to allow 802 11n devices to connect to the 2 4 GHz or 5 GHz guest WiFi network at the fastest speed If your network includes older devices that do not support WPA2 select WPA PSK...

Страница 69: ...to turn them back on You must press the WiFi On Off button again for two seconds to turn the WiFi radios back on To enable or disable the WiFi radios 1 Launch a web browser from a computer or mobile d...

Страница 70: ...ame and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Wireless Settings The Wireless Settings page displays 5 Click the Add a new period button The page adj...

Страница 71: ...ess setting Get dynamically from existing router The other router on the network assigns an IP address to this router while it is in AP mode Use fixed IP settings on this device not recommended Use th...

Страница 72: ...router s Internet interface A bridge with a port group prevents packets that are sent between the IPTV device and the router s Internet port from being processed through the router s network address t...

Страница 73: ...ace If you are subscribed to IPTV service the router might require VLAN tags to distinguish between the Internet traffic and the IPTV traffic A bridge with a VLAN tag group prevents packets that are s...

Страница 74: ...ed You must select at least one Ethernet port or wireless network You can select more than one port 10 Click the Add button The VLAN tag group is added 11 Click the Apply button Your settings are save...

Страница 75: ...ds 7 Select a Wired Ports check box or a Wireless check box Wired Ports If your device is connected to an Ethernet port on the router select the Wired Ports check box that corresponds to the Ethernet...

Страница 76: ...router to access 134 177 0 0 through the ISDN router at 192 168 1 100 Here is an example The Destination IP Address and IP Subnet Mask fields specify that this static route applies to all 134 177 x x...

Страница 77: ...y IP Address Enter the IP address of the gateway The IP address of the gateway must be on the same LAN segment as the router Metric Enter a number from 2 through 15 This value represents the number of...

Страница 78: ...you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Advanced Setup Static Routes The Static Routes page displays 5 In the table select the radio...

Страница 79: ...output MU MIMO improves performance when many WiFi clients that are MU MIMO capable transfer data at the same time For MU MIMO to function WiFi clients must support MU MIMO and they must be connected...

Страница 80: ...duling AX WiFi is enabled by default To enable or disable AX WiFi 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A log...

Страница 81: ...different room such as the room where your home entertainment center is located Use Ethernet cables to connect the router in bridge mode to your Smart TV DVR game console or other device To enable bri...

Страница 82: ...ss network name SSID c In the Security Options section select a radio button d If the Password Network Key field displays type the WiFi password network key that you use to connect wirelessly to the o...

Страница 83: ...ideo streaming and VoIP communication By default the router uses Wi Fi Multimedia Quality of Service WMM QoS This chapter contains the following sections Use Dynamic QoS to optimize Internet traffic m...

Страница 84: ...ogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and pass...

Страница 85: ...ogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you specified the first time that you logged in The user name and pass...

Страница 86: ...ck the Apply button Your settings are saved Improve network connections with Universal Plug and Play Universal Plug and Play UPnP helps devices such as Internet appliances and computers access the net...

Страница 87: ...e to live for the advertisement is measured in hops steps for each UPnP packet sent Hops are the steps a packet takes between routers The number of hops can range from 1 to 255 The default value for t...

Страница 88: ...rd The user name is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Setu...

Страница 89: ...The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select Wireless The Wireless Setup page displ...

Страница 90: ...sword View information about the router and the Internet and WiFi settings Display the statistics of the Internet port Check the Internet connection status View and manage logs of router activity View...

Страница 91: ...r that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user name and password The user name is admin The password is the one that you...

Страница 92: ...r from a computer that is connected to the router network 3 Enter http www routerlogin net A login window opens 4 Enter the router admin user name and password The user name is admin The password is t...

Страница 93: ...nd password are case sensitive The BASIC Home page displays 4 Select ADVANCED Administration Set Password The Set Password page displays 5 Type the old password in the Old Password field 6 Type the ne...

Страница 94: ...you can recover your router admin password To recover your router admin password 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www router...

Страница 95: ...name and password are case sensitive The BASIC Home page displays 4 Click the ADVANCED tab The ADVANCED Home page displays The information on this page uses the following color coding A green icon in...

Страница 96: ...ystem Up Time The time elapsed since the router was last restarted Port The statistics for the WAN Internet port LAN Ethernet ports and WLANs For each port the window displays the following informatio...

Страница 97: ...Connection Status window opens The information that displays depends on the type of Internet connection For example if your Internet connection does not require a login and the router receives an IP a...

Страница 98: ...you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Administration Logs The Logs page displays and shows information such as the following Actio...

Страница 99: ...u specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select Attached Devices The following information is displayed Connection Typ...

Страница 100: ...ched Download only The restriction is applied to incoming traffic only Both Directions The restriction is applied to both incoming and outgoing traffic Select the Connection time control radio button...

Страница 101: ...uration settings 1 Launch a web browser from a computer or mobile device that is connected to the router network 2 Enter http www routerlogin net A login window opens 3 Enter the router admin user nam...

Страница 102: ...corrupting the firmware do not interrupt the reset For example do not close the browser click a link or load a new page Do not turn off the router Wait until the router finishes restarting Restore th...

Страница 103: ...www netgear com home apps services nighthawk app Turn off the router LEDs The LEDs on the front panel of the router indicate activities and behavior You can turn off all LEDs except the Power LED To...

Страница 104: ...The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED Administration NTP Settings Th...

Страница 105: ...Functions ReadySHARE Storage Media Server The Media Server Settings page displays 5 Specify the settings Enable DLNA Media Server Select this check box to enable this device to act as a media server M...

Страница 106: ...ss IP scanner applications are available online free of charge If you can detect the IP address you don t need to reset the router to factory default settings Use the Reset button CAUTION This process...

Страница 107: ...ve The BASIC Home page displays 4 Select ADVANCED Administration Backup Settings The Backup Settings page displays 5 Click the Erase button The configuration is reset to factory default settings When...

Страница 108: ...drive or DVD drive to a USB port on the router The chapter contains the following sections USB device requirements Connect a USB storage device to the router Access a storage device connected to the r...

Страница 109: ...led Ext2 Ext3 Ext4 HFS HFS Connect a USB storage device to the router ReadySHARE lets you access and share USB storage devices that are connected to a USB port on the router If your USB storage device...

Страница 110: ...dow automatically opens and displays the files and folders on the USB storage device Map a USB device to a Windows network drive To map the USB storage device to a Windows network drive 1 Connect a US...

Страница 111: ...e uses a power supply connect it You must use the power supply when you connect the USB storage device to the router When you connect the USB storage device to the router s port it might take up to tw...

Страница 112: ...u specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 4 Select ADVANCED USB Functions ReadySHARE Storage The USB Storage Advanced Set...

Страница 113: ...sers to access the network folder The password for admin is the same one that you use to log in to the router Folder Name The full path of the network folder Volume Name The volume name from the stora...

Страница 114: ...type the name of the share 10 From the Read Access menu and the Write Access menu select the settings that you want All no password the default allows all users to access the network folder The other...

Страница 115: ...age device from the router USB port log in to the router and take the USB storage device offline To remove a USB storage device safely 1 Launch a web browser from a computer or mobile device that is c...

Страница 116: ...7 Physically disconnect the USB storage device User Manual 116 Share USB Storage Devices Attached to the Router Nighthawk AX2400 WiFi 6 Router...

Страница 117: ...se the Internet to access a USB device that s connected to a USB port on the router when you re not home This chapter contains the following sections Set up and manage Dynamic DNS Set up FTP access th...

Страница 118: ...te WAN IP address such as 192 168 x x or 10 x x x the Dynamic DNS service does not work because private addresses are not routed on the Internet Set up FTP access through the Internet To set up FTP ac...

Страница 119: ...d use FTP 1 Get your NETGEAR Dynamic DNS domain name For more information see Set up a new Dynamic DNS account on page 120 2 Make sure that your Internet connection is working Your router must use a d...

Страница 120: ...k box 6 From the Service Provider menu select NETGEAR You can select another service provider 7 Select the No radio button 8 In the Host Name field type the name that you want to use for your URL The...

Страница 121: ...ays the Show Status Cancel and Apply buttons 8 In the Host Name field type the host name sometimes called the domain name for your account 9 Depending on the type of service specify either the user na...

Страница 122: ...ss USB storage devices through the Internet You can access USB storage devices through the Internet when you re not home To access devices from a remote computer 1 Launch a web browser on a computer t...

Страница 123: ...N This chapter explains how to set up and use VPN access The chapter contains the following sections Set up a VPN connection Specify VPN service in the router Install OpenVPN software Use a VPN tunnel...

Страница 124: ...t account the VPN can use that IP address to connect to your home network Specify VPN service in the router You must specify the VPN service settings in the router before you can use a VPN connection...

Страница 125: ...ftware on each Windows computer Mac computer iOS device or Android device that you plan to use for VPN connections to your router Install OpenVPN Software on Your Windows Computer You must install thi...

Страница 126: ...Click the For Windows button to download the OpenVPN configuration files 8 Visit https openvpn net community downloads to download the OpenVPN client utility 9 In the Windows Installer section of the...

Страница 127: ...eave the check boxes selected as shown and click the Next button 14 To specify the destination folder click the Browse button and select a destination folder 15 Click the Install button User Manual 12...

Страница 128: ...0 select Control Panel Network and Sharing Center Change adapter settings b In the local area connection list find the local area connection with the device name TAP Windows Adapter c Select the local...

Страница 129: ...t https tunnelblick net index html to download the OpenVPN client utility for Mac OS X 9 Download and install the file 10 Unzip the configuration files that you downloaded and copy them to the folder...

Страница 130: ...splays Select the OpenVPN Connect app to open the ovpn file For more information about using OpenVPN on your iOS device visit http www vpngate net en howto_openvpn aspx ios Install OpenVPN software on...

Страница 131: ...PN and install the OpenVPN application on your computer you can open a VPN tunnel from your computer to your router over the Internet For the VPN tunnel to work the local LAN IP address of the remote...

Страница 132: ...the shortcut to access the settings and select the run as administrator check box Then every time you use this shortcut OpenVPN automatically runs with administrator privileges 2 Right click the OpenV...

Страница 133: ...isplay in the Media Devices and Network Infrastructure sections 3 To access the USB device click the ReadySHARE icon 4 To access media on the router s network click the remote router icon Use VPN to a...

Страница 134: ...utton 6 Scroll down to the Clients will use this VPN connection to access section and select the All sites on the Internet Home Network radio button When you access the Internet with the VPN connectio...

Страница 135: ...n is only to your home network not to the Internet service for your home network 7 Click the Apply button Your settings are saved 8 Click For Windows or For Non Windows button and download the configu...

Страница 136: ...4 When the VPN connection is established launch your Internet browser User Manual 136 Use VPN to Access Your Network Nighthawk AX2400 WiFi 6 Router...

Страница 137: ...You can use port forwarding and port triggering to set up rules for Internet traffic You need networking knowledge to set up these features This chapter contains the following sections Manage port for...

Страница 138: ...the server computer a reserved IP address See Manage reserved LAN IP addresses on page 58 4 Launch a web browser from a computer or mobile device that is connected to the router network 5 Enter http...

Страница 139: ...e is admin The password is the one that you specified the first time that you logged in The user name and password are case sensitive The BASIC Home page displays 5 Select ADVANCED Advanced Setup Port...

Страница 140: ...network 2 Enter http www routerlogin net A login window opens 3 Enter the router user name and password The user name is admin The password is the one that you specified the first time that you logged...

Страница 141: ...a web server on your local network you can use port forwarding to allow web requests from anyone on the Internet to reach your web server To make a local web server public 1 Assign your web server eit...

Страница 142: ...ring Port triggering is a dynamic extension of port forwarding that is useful in these cases An application must use port forwarding to more than one local computer but not simultaneously An applicati...

Страница 143: ...e button 7 In the Service Name field type a descriptive service name 8 From the Service User menu select a user option Any the default allows any computer on the Internet to use this service Single ad...

Страница 144: ...field enter a value up to 9999 minutes This value controls how long the inbound ports stay open when the router detects no activity This value is required because the router cannot detect when the app...

Страница 145: ...IRC server sends a return message to your router using the NAT assigned source port for example port 33333 as the destination port and sends an identify message to your router with destination port 1...

Страница 146: ...eck the NETGEAR support site at netgear com support for product and contact information The chapter contains the following sections Quick tips Troubleshoot with the LEDs You cannot log in to the route...

Страница 147: ...uters are connected to the router by an Ethernet cable the corresponding numbered router LAN port LEDs light Check the WiFi settings Make sure that the WiFi settings on the WiFi enabled computer or mo...

Страница 148: ...minutes verify the following The Power LED is lit The Internet LED is lit The WiFi LED is lit unless you turned off the WiFi radio You can use the LEDs on the front panel of the router for troubleshoo...

Страница 149: ...Internet LED or Ethernet LAN port LEDs do not light when an Ethernet connection is made check the following Make sure that the Ethernet cable connections are secure at the router and at the modem or...

Страница 150: ...IP address of your computer or mobile device is in the range of 192 168 1 2 to 192 168 1 254 If the IP address of your computer or mobile device is shown as 169 254 x x the computer or mobile device c...

Страница 151: ...you logged in The user name and password are case sensitive The BASIC Home page displays 5 Click the ADVANCED tab The ADVANCED Home page displays 6 Check to see that an IP address is shown for the Int...

Страница 152: ...am to log you in to the Internet you no longer need to run that software after installing your router Troubleshoot Internet browsing If your router can obtain an IP address but your computer is unable...

Страница 153: ...radios back on If you disabled the router s SSID broadcast then your WiFi network is hidden and does not display in your WiFi client s scanning list By default SSID broadcast is enabled Does your WiF...

Страница 154: ...a If the path is working you see this message Reply from IP address bytes 32 time NN ms TTL xxx If the path is not working you see this message Request timed out If the path is not functioning correct...

Страница 155: ...rk Control Panel Verify that the IP address of the router is listed as the default gateway Check to see that the network address of your computer the portion of the IP address specified by the subnet...

Страница 156: ...13 Supplemental Information This chapter includes technical information about your router The chapter covers the following topics Factory Settings on page 157 Technical Specifications on page 158 156...

Страница 157: ...login com or www routerlogin net User login URL Router login admin User name case sensitive password Login password case sensitive Use default hardware address WAN MAC address Internet connection 1500...

Страница 158: ...and construction and network overhead lower actual data throughput rate Technical Specifications Table 4 Router specifications Description Feature TCP IP RIP 1 RIP 2 DHCP PPPoE PPTP Bigpond Dynamic D...

Страница 159: ...a encoding standards Limited by the amount of WiFi network traffic generated by each node typically 50 70 nodes Maximum computers per wireless network WPA2 PSK AES WPA PSK TKIP WPA2 PSK AES WPA3 PSK W...

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