Change the admin Password............................................................74
Manage SMS Messages.....................................................................75
Manage Messages From the Touch Screen...............................75
Manage Messages From the NETGEAR Mobile App................76
View or Delete Messages From a Web Browser........................76
Manage the LED Settings..................................................................76
Back Up and Restore the Mobile Router Settings..........................77
Back Up the Mobile Router Settings............................................77
Restore the Mobile Router Settings.............................................78
Factory Reset From the NETGEAR Mobile App.........................79
Factory Reset From the Touch Screen........................................79
Factory Reset From a Web Browser............................................80
Factory Reset Using the Reset Button.........................................80
Reboot the Mobile Router.................................................................81
Reboot the Mobile Router From the Touch Screen...................81
Reboot the Mobile Router From the NETGEAR Mobile App....81
Reboot the Mobile Router From a Web Browser......................82
Power Off the Mobile Router............................................................82
Power Off the Mobile Router Manually.......................................82
Power Off the Mobile Router From the NETGEAR Mobile App.83
Power Off the Mobile Router From a Web Browser..................83
View Details About Your Mobile Router..........................................84
Chapter 9 Frequently Asked Questions
Why can’t my device connect to the mobile router?.....................86
Why can’t I access the Internet?........................................................86
Why is the signal indicator always low?...........................................86
Why is the download or upload speed slow?.................................87
What do I do if I forget my admin login password?.......................87
The LCD is not lit. How do I know if the mobile router is still powered
on?........................................................................................................87
How do I find my computer’s IP address?.......................................87
How do I find my computer’s IP address on a Windows 7,
Windows Vista, or Windows XP device?.....................................88
How do I find my computer’s IP address on a Windows 8
device?............................................................................................88
How do I find my computer’s IP address on a Mac OS X
device?............................................................................................88
How do I find my computer’s IP address on devices running other
operating systems?........................................................................89
6
Nighthawk M2 Model MR2100
