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User Manual

Nighthawk® 2.5Gbps Multi-Gig Speed
Cable Modem

Model CM2000

NETGEAR, Inc.
350 E. Plumeria Drive

May 2020

San Jose, CA 95134, USA

202-12065-01

Содержание NIGHTHAWK CM2000

Страница 1: ...User Manual Nighthawk 2 5Gbps Multi Gig Speed Cable Modem Model CM2000 NETGEAR Inc 350 E Plumeria Drive May 2020 San Jose CA 95134 USA 202 12065 01...

Страница 2: ...are used for reference purposes only Compliance and Conformity For regulatory compliance information visit https www netgear com about regulatory See the regulatory compliance document before connect...

Страница 3: ...modem 14 Change the admin password 14 View cable modem initialization 15 View cable modem status 16 View and clear event logs 16 Specify the cable connection starting frequency 17 Reboot the cable mod...

Страница 4: ...ers the following topics Front Panel and LEDs Rear Panel Label System Requirements Install and Activate Your Cable Modem For more information about the topics covered in this manual visit the support...

Страница 5: ...tus LEDs on the front Figure 1 Front panel You can use the LEDs to verify status and connections The following table lists and describes each LED on the cable modem User Manual 5 Hardware Setup Nighth...

Страница 6: ...cable modem is scanning for an upstream channel Off No upstream channel is locked Upstream Solid white The cable modem is online Blinking white The cable modem is synchronizing with the cable provide...

Страница 7: ...en seconds the Power LED blinks white and the cable modem returns to its factory settings Ethernet port For installation and activation connect a computer to the Ethernet port After you install your c...

Страница 8: ...and serial number Figure 3 Cable modem label System Requirements You need the following to install your cable modem Compatible operating system Windows 10 Windows 8 Windows 7 Windows Vista Windows XP...

Страница 9: ...coaxial cable Use a coaxial cable to connect the cable port on the cable modem to a cable wall outlet Make sure that the cable is tightly connected 3 Connect the power adapter to the cable modem and...

Страница 10: ...number which is on the cable modem label Cable modem MAC address which is on the cable modem label Figure 4 Example of a cable modem label The following is contact information for cable Internet provi...

Страница 11: ...instructions on your cable Internet provider s website call your cable Internet provider for support 3 To determine the accurate Internet speed visit your cable Internet provider s speed test website...

Страница 12: ...g and light solid white 2 Use an Ethernet cable to connect the Ethernet port on the cable modem to the WAN or Internet port on the router 3 Power on the router 4 Wait until the router is ready 5 Conne...

Страница 13: ...nge a very limited number of settings and monitor the cable modem This chapter includes the following sections Log in to the cable modem Change the admin password View cable modem initialization View...

Страница 14: ...plays Change the admin password You can change the default password that is used to log in to the cable modem with the admin user name Note Be sure to change the password for the user name admin to a...

Страница 15: ...t To view the status of the cable modem initialization 1 Launch a web browser from a computer that is connected to your cable modem 2 Enter http 192 168 100 1 A login window opens 3 Enter the admin us...

Страница 16: ...s To view and clear the event logs 1 Launch a web browser from a computer that is connected to your cable modem 2 Enter http 192 168 100 1 A login window opens 3 Enter the admin user name and password...

Страница 17: ...splays 4 Select Cable Connection The Cable Connection page displays the status of all downstream and upstream channels 5 In the Starting Frequency field type a number as instructed by your cable Inter...

Страница 18: ...tings To reset the cable modem to factory default settings you can use either the Reset button on the back panel of the cable modem or the Factory reset software button However if you changed the defa...

Страница 19: ...a web browser from a computer that is connected to your cable modem 2 Enter http 192 168 100 1 A login window opens 3 Enter the admin user name and password The user name is admin The default passwor...

Страница 20: ...his chapter provides information about troubleshooting your cable modem The chapter includes the following sections Use LEDs to Troubleshoot Cannot log in to the cable modem Troubleshoot the cable int...

Страница 21: ...Use LEDs to Troubleshoot The following table provides help when you are using the LEDs for troubleshooting User Manual 21 Troubleshooting Nighthawk CM2000 2 5 Gbps Ultra High Speed Cable Modem...

Страница 22: ...using the correct cable The Ethernet LED is off for a port with an Ethernet connection Make sure that the coaxial cable connections are secure at the cable modem and at the wall jack Make sure that yo...

Страница 23: ...IP address is on the same subnet as the cable modem The IP address of your computer must be in the range of 192 168 100 2 to 192 168 100 254 If your cable modem does not save changes you made do the...

Страница 24: ...4 Supplemental Information This appendix covers the following topics Factory Settings Technical Specifications 24...

Страница 25: ...dem login admin User name case sensitive Printed on the product label Login password case sensitive Use default hardware address Cable modem MAC address Internet connection AutoSensing Port speed Tech...

Страница 26: ...rating humidity 90 maximum relative humidity noncondensing Environmental Local one 2 5 Gbps RJ 45 Gigabit Ethernet port Internet Coaxial cable connector DOCSIS 3 1 backward compatible with DOCSIS 3 0...

Страница 27: ...el CM2000 Package contents Cable modem Ethernet cable Power adapter BEFORE RETURNING THIS PRODUCT TO THE STORE FOR ANY REASON call NETGEAR Technical Support at 1 866 534 9377 or visit https kb netgear...

Страница 28: ...rt on the cable modem to a cable wall outlet Make sure that the cable is tightly connected We recommend that you connect your cable modem directly to a cable wall outlet If you must share the connecti...

Страница 29: ...solid your cable modem is not connected to the Internet yet You must connect a router or computer to your cable modem and then activate your cable modem with your cable Internet provider 5 Connect a r...

Страница 30: ...Optimum 1 877 810 6750 Sparklight 1 877 692 2253 Spectrum 1 833 267 6094 QLW Visit KWWS QLW FRP DFWLYDWH and follow the prompts to activate RXU 63 V FRQWDFW LQIRUPDWLRQ PLJKW FKDQJH RX FDQ DOVR QG WKH...

Страница 31: ...rk If you are experiencing trouble installing your cable modem contact NETGEAR at 1 866 874 8924 Support The following table lists support contact information for cable Internet providers that support...

Страница 32: ...linking white The cable modem is scanning for a upstream channel Off No upstream channel is locked Online Solid white The cable modem is online Blinking white The cable modem is synchronizing with the...

Страница 33: ...ready for the fastest cable Internet service plans of today and tomorrow DOCSIS 3 1 delivers the world s fastest cable Internet with speeds that are 10 times faster than DOCSIS 3 0 Save up to 168 per...

Страница 34: ...cable modems that deliver up to 2 5Gbps Multi Gigabit Internet Ready for Fastest Speeds Available by Cable Service Providers Built ready for Gigabit and more cable Internet service plans available tod...

Страница 35: ...peed to the cloud for critical uploads like security camera feeds and photos Improves stability and reliability of your Internet connection More energy efficient DOCSIS Speeds Speed in Mbps 0 1 000 5...

Страница 36: ...ernet Port CM500 CABLE MODEM TECHNOLOGY NETGEAR MODEM SUPPORTED SPEED TIERS DOCSIS 3 1 Multi Gig Internet CM1000 DOCSIS 3 1 Up to 1Gbps CM700 DOCSIS 3 0 32x8 Up to 400Mbps DOCSIS 3 0 16x4 Up to 200Mbp...

Страница 37: ...his cable modem does not have a built in wireless router or telephone capability Warranty NETGEAR 1 year limited warranty www netgear com warranty This product comes with a limited warranty that is va...

Страница 38: ...for Home The following benefits are included with NETGEAR ProSupport for Home Protect your investment from the hassle of unexpected repairs and expenses Connect with experienced NETGEAR experts who k...

Страница 39: ...203 11945 03 NETGEAR Inc NETGEAR and the NETGEAR Logo are trademarks of NETGEAR Inc Any non NETGEAR trademarks are used for reference purposes only...

Страница 40: ...R Problem Connecting Call NETGEAR at 1 866 534 9377 or visit https kb netgear com 000061156 How can l troubleshoot my cable modem_ Cable provider requirements change Check with NETGEAR to see if yours...

Страница 41: ...TGEAR trademarks are used for reference purposes only NETGEAR Inc 350 East Plumeria Drive San Jose CA 95134 USA III Ill IIIIIIll 111111111111111 203 12060 01 CE NETGEAR INTERNATIONAL LTD Floor 1 Build...

Страница 42: ...Contact Us We want you to have the best experience with your new NETGEAR product If you have any questions or concerns we re here to help Call 1 866 534 9377...

Страница 43: ...N 0 I 0 N I 0 N...

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