Start here
1.
Download the Xfinity app from the App store or from Google Play™. If you
already have the Xfinity app, make sure you have the latest version.
For more information, visit
https://www.xfinity.com/internetsetup.
2.
Collect your Xfinity account information and this information from the
modem router label:
•
Model number, which is C7100V
•
Serial number
•
MAC address
•
MTA MAC address
Option 1: install using the Nighthawk app
1. Make sure that your mobile device is using an LTE Internet connection (do not
connect to a WiFi network).
2. Open the Nighhawk app.
3. Follow the steps in the app to connect your modem router.
4.
You must activate your modem router with Xfinity. See
Option 2: install using the modem router web interface
1. Turn off and disconnect existing modems and routers.
If you are replacing a modem that is currently connected in your home,
unplug the modem and plug the new modem router into the same outlet.
2. Use a coaxial cable to connect the cable port on the modem router to a cable
wall outlet.
Make sure that the cable is tightly connected.
We recommend connecting directly to the cable wall outlet.
If you must share the connection, use a 3.5dB (1 to 2) splitter.
3.
If you have Xfinity Voice, connect your phone to the Tel 1 port on the modem
router with the phone cable.
If you subscribed to two phone lines, connect the other phone to the Tel 2
port.
Note:
The Tel 2 port only works for a two-phone line subscription.
4. Connect the power cord to the modem router and plug the power cord into a
power outlet.
The modem router might reset multiple times when it is powered on.
5. Wait for the Online LED
to light solid white.
This process might take up to 10 minutes.
Note:
If after 10 minutes, the LED is still not solid white, verify that the cable
outlet is working, or contact Xfinity to make sure you have a connection.
6.
You must activate your modem router with Xfinity. See
NETGEAR, Inc.
350 East Plumeria Drive
San Jose, CA 95134, USA
NETGEAR INTERNATIONAL LTD
Floor 1, Building 3
University Technology Centre
Curraheen Road, Cork,
T12EF21, Ireland
January 2021
Set up and activate your modem router
1.
If your current modem is leased from Xfinity, call Xfinity support to remove
your leased modem from your Xfinity service.
2. Make sure that your mobile device is using an LTE Internet connection (do not
connect to a WiFi network).
3.
Open the Xfinity app and sign in with your Xfinity ID.
4.
Follow the steps in the Xfinity app to get online.
5. The activation process takes about 5 minutes.
6. On your mobile device, launch a web browser and enter
routerlogin.net
or
192.168.0.1
in the address field.
7. Follow the prompts to:
•
Agree to the terms and conditions.
•
Change your modem router’s admin credentials and set up security
questions.
•
Review your WiFi network name and password.
Optional
phone
© NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any
non-NETGEAR trademarks are used for reference purposes only.
Package contents
Modem
router
Power
cord
Phone
cable
Ethernet
cable
