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NETGEAR, Inc. 

350 East Plumeria Drive 

San Jose, CA 95134, USA

NETGEAR INTL LTD 

Floor 1, Building 3, University 

Technology Centre  

Curraheen Road, Cork 

T12EF21, Ireland

© NETGEAR, Inc., NETGEAR and the NETGEAR Logo 

are trademarks of NETGEAR, Inc. Any non‑NETGEAR 

trademarks are used for reference purposes only.

Support

Thank you for purchasing this NETGEAR product. You can visit  

https://www.netgear.com/support/

 to register your product, get help, access the 

latest downloads and user manuals, and join our community. We recommend 

that you use only official NETGEAR support resources.

Si ce produit est vendu au Canada, vous pouvez accéder à ce document en 
français canadien à 

https://www.netgear.com/support/download/

(If this product is sold in Canada, you can access this document in Canadian 
French at 

https://www.netgear.com/support/download/

.)  

For regulatory compliance information including the EU Declaration of 
Conformity, visit 

https://www.netgear.com/about/regulatory/

.

See the regulatory compliance document before connecting the power supply.
Do not use this device outdoors. If you connect cables or devices that are 
outdoors to this device, see

 https://kb.netgear.com/000057103

 for safety and 

warranty information.

Smart Control Center Utility

The Smart Control Center Utility runs on Windows-based computers. You can 
visit 

netgear.com/support/

, enter 

Smart Control Center

 in the search box, and 

click the 

Downloads

 button. 

Install the Smart Control Center Utility

Note: 

The Smart Control Center Utility requires Adobe Air. If Adobe Air is not 

detected during Smart Control Center Utility installation, you are prompted to 
allow Adobe Air to be installed.

Note: 

For optimal discovery performance, we recommend that you restart your 

computer after installing the Smart Control Center Utility.

Configure the switch with the Smart Control Center Utility

1.  Connect the computer to the network.

The computer that is running the Smart Control Center Utility must be on the 
same network (with same broadcast domain) as the switch. 

2.  Click the 

Discover

 button.

The Smart Control Center Utility finds Smart Managed Switches on the 

network and displays each switch’s MAC address, IP address, and model 
number.
If the utility does not discover your switch, verify that the cable connections 
are secure and that the computer’s IP address is in the same subnet as the 
switch, and click the 

Discover

 button.

You might need to temporarily turn off the antivirus program, firewall, or both 

on the computer so that the utility can discover the switch. 

3. 

Select the switch that you want to configure.

4.  Click the 

Web Browser Access

 button.

5.  When prompted, enter the password.

The default password is 

password

.

6.  Click the 

Login

 button.

The System Information page displays.

7. 

Configure the switch for your network

.

For information about switch configuration, see the user manual for your 

switch, which you can download from 

netgear.com/support/

.

8. 

When you are finished with the configuration, return the computer’s antivirus 
program and firewall to their usual settings.

Troubleshooting tips

Here are some tips for correcting simple problems that might occur.

•  Be sure to power on your computer and switch in the following sequence:

1.  Turn on the switch and wait about two minutes.

2.  Turn on the computer and connect it to the switch.

•  Make sure the Ethernet cables are plugged in. 

For each powered-on computer connected to the switch, the corresponding 

switch LAN port status LED is lit.

•  Make sure the network settings of the computer are correct. 

In most cases, computers should be configured to obtain an IP address 

through DHCP. If your network uses static IP addresses, be sure that the 

switch and computer are configured with valid IP addresses. For more 

i

nformation, see the software administration manual.

September 2019

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