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Warning: 

 Do not install this device on top of 

any other electrical equipment or install any other 
equipment on top of this device.  Keep this device 
away from any heat sources such as direct 
sunlight, heaters, radiators, or other A/V 
receivers or devices that emit heat. 

This symbol was placed in accordance with the European Union Directive 2002/96 on the Waste 
Electrical and Electronic Equipment (the WEEE Directive). If disposed of within the European 
Union, this product should be treated and recycled in accordance with the laws of your jurisdiction 
implementing the WEEE Directive.

© 2009 by NETGEAR, Inc. All rights reserved. NETGEAR and the NETGEAR logo are registered trademarks 
of NETGEAR, Inc. in the United States and/or other countries. Other brand and product names are trademarks or 
registered trademarks of their respective holders. Information is subject to change without notice. 

Do not stack or place near

heat source

June 2009

 

LED

Description

Power

Solid green

. Power is supplied to the gateway.

Solid amber

. Power has been cut off due to overheating. Make sure 

the gateway’s ventilation is not blocked. When the gateway cools 
down, power cycle the gateway. 

Flashing amber

. New firmware is updating

Off

. No power.

 Downstream

Solid green

. The gateway is synchronized, and all four channels are 

in use (channel bonding). 

Flashing

. The gateway is scanning for a downstream DOCSIS 

channel.

Off

. No downstream channels are locked. 

Upstream

Solid green

. The gateway is synchronized, and all four channels are 

in use (channel bonding).

Flashing

. The gateway is ranging to set up an upstream channel.

Off

. No upstream channels have been established.

Internet

Solid green

. The gateway is online.

Flashing

. The gateway is establishing its link to the Internet.

Off

. The gateway is offline.

LAN (Ethernet)

• Green indicates 1,000 Mbps. Amber indicates 10/100 Mbps.

Solid

. An Ethernet device is connected and powered on.

Flashing

. Data is being transmitted or received on the Ethernet port.

Off

. No Ethernet device is detected on the Ethernet port.

Button

Description

Wireless

On/Off

Turn the wireless radio in the gateway on and off. The wireless radio is 
on by default. The LED located below this button indicates if the wire-
less radio is on or off.

Push 'N' 

Connect (WPS)

Pushing this button opens a 2-minute window for the gateway to con-
nect with other WPS-enabled devices. For more information, about 
using WPS, select Documentation from the main menu and then see 
the on-line 

User Manual

.

Troubleshooting

You can use the LEDs on the front of the gateway to determine the status of the 
gateway and your Internet connection. If you cannot connect to the Internet, view the 
LEDs to make sure that all connections are secure and power is supplied.

There is a Power button on the rear panel of the gateway. This button must be in the 
On position when the gateway is in use.

You can return the gateway to its factory settings. On the bottom of the gateway, press 
and hold the Restore Factory Settings button 

 for over 7 seconds. The gateway 

resets, and returns to its factory settings.

Technical Support

Thank you for choosing a NETGEAR product. Please call your Cable Internet Service 
Provider for technical support. You may also take advantage of NETGEAR technical 
support resources such as the NETGEAR online knowledge base at: 

http://kbserver.netgear.com

.

Defective or damaged merchandise should be returned to your point-of-purchase 
representative. This information supersedes all support information printed on any 
NETGEAR packaging or documentation.

Note to CATV System Installer

Please call the CATV systems installer’s attention to section 820-93 of the National 
Electric Code which provides guidelines for proper grounding of this device. In particular, 
section 820-93 specifies that the coaxial cable shield must be connected to the grounding 
system of the building, as close to the point of cable entry as practical.

Warning: 

When installing or realigning an outside antenna system, take extreme care to 

avoid any contact with the power lines or circuits. Contact with them could be fatal.

Reference to the Grounding Figure

The numbers in the figure on the right indicate:

1.

Electric service equipment

2.

Power service grounding electrode system 
(NEC Art 250, Part H)

3.

Ground clamps

4.

Grounding conductors (NEC Section 810-21)

5.

Antenna discharge unit (NEC Section 810-20)

6.

Ground clamp

7.

Antenna lead-in wire

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