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6.8
What’s the V431 IVR(Interactive Voice Reponse)?
The gateway provides a convenient IVR function. Users only need to pick up a handset and
enter the function code for the query and setting. A PC is not required.
NOTE: After finishing the settings, make sure the new settings are saved. This is so that the
new settings will take effect after the system is restarted.
6.9
How to access V431 IVR?
6.9.1
FXS Port
1. Connected the Gateway to the telephones as required.
2. To access the gateway via IVR, pick up the handset and press ***4144534954#. Convert
your password to a numerical sequence.
3. After entering a correct IVR password, you will hear a indication tone which is beep tones
about approximate 1 second apart, now the system is in IVR mode. Enter function codes to
check or set the gateway configurations.
For example: The factory default IVR access password is “admin”. Enter ***4144534954#,
you are now in IVR setting mode, enter a function code to check or configure the gateway. If
your password is “1234”, then enter **1234# to enter IVR setting mode.
6.9.2
FXO Port
1. Connect the Gateway to the PSTN line as required.
2. To access the gateway via IVR, dial the phone number of the FXO Port using an external line.
You will hear the instruction “enter value”.
3. Enter the IVR password. The factory default code is “admin”. Enter ***4144534954# as
above. You are now in the IVR setting mode. Refer to the IVR Function Table over the page for
the query codes.
4. Once the first setting or query has been completed, you will hear the tone indication again .
Then use the same procedure to make a second query or setting.
5. Dial 509 to save the settings and wait for about 3 seconds for the confirmation tone. To exit
IVR mode, simply hang up the phone.
6.10
How to customize greeting message?
The gateway allows users to record their incoming call greeting message, when calling via FXO
(transit-in calls).
To record greeting message, the instruction is show below:
Pick up the handset that connected to FXS port;
Enter ***4144534954#
After entering IVR mode, dial 132. After hearing “Enter value”, record the incoming call
greeting message.
Simply hang up to end recording.
Goes to V431 Web Interface, click “Telephony Settings” tab, To use (activate) recorded
greeting voice for transit-in calls, choose “Recorded voice file” option in “Trunk Incoming
Prompt Voice”.
Содержание V431
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