5
Troubleshooting
WHAT CAN THE LEDS TELL ME?
The Powerline LED changes colour depending on the speed of your data transfer.
- Fastest
- Faster
- Fast
LED Off
- Adapter not paired or wall socket not turned on.
MY POWERLINE ADAPTERS WILL NOT CONNECT TO EACH OTHER
• Get both adapters and connect them as detailed in this QSG but to power
sockets that are close to each other in the same room.
• Hold down the
Simple Connect
button on device 1 for
15
seconds (or until the
LEDs flash), then hold the
Simple Connect
on device 2 for
3
seconds and finally
hold the
Simple Connect
button on the device 1 for
3
seconds.
• You can now move the paired adapters to anywhere within your house.
If problems persist, you may have an issue with your in-house wiring.