NetComm Wireless VDSL/ADSL Dual Band AC1200 WiFi Gigabit Modem Router with VoIP
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Consumer Protection Laws
Australian and New Zealand consumer law in certain circumstances implies mandatory guarantees, conditions and warranties which
cannot be excluded by NetComm and legislation of another country's Government may have a similar effect (together these are the
Consumer Protection Laws). Any warranty or representation provided by NetComm is in addition to, and not in replacement of, your
rights under such Consumer Protection Laws.
If you purchased our goods in Australia and you are a consumer, you are entitled to a replacement or refund for a major failure and
for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced
if the goods fail to be of acceptable quality and the failure does not amount to a major failure. If you purchased our goods in New
Zealand and are a consumer you will also be entitled to similar statutory guarantees.
Product Warranty
All NetComm Wireless products have a standard one (1) year warranty from date of purchase, however, some products have an
extended warranty option (refer to packaging and the warranty card) (each a Product Warranty). To be eligible for the extended
warranty option you must supply the requested warranty information to NetComm Wireless Limited within 30 days of the original
purchase date by registering online via the NetComm Wireless web site at www.netcommwireless.com. For all Product Warranty
claims you will require proof of purchase. All Product Warranties are in addition to your rights and remedies under applicable
Consumer Protection Laws which cannot be excluded (see Consumer Protection Laws Section above).
Subject to your rights and remedies under applicable Consumer Protection Laws which cannot be excluded (see the
Section above), the Product Warranty is granted on the following conditions:
1.
the Product Warranty extends to the original purchaser (you / the customer) and is not transferable;
2.
the Product Warranty shall not apply to software programs, batteries, power supplies, cables or other accessories supplied
in or with the product;
3.
the customer complies with all of the terms of any relevant agreement with NetComm and any other reasonable
requirements of NetComm including producing such evidence of purchase as NetComm may require;
4.
the cost of transporting product to and from NetComm’s nominated premises is your responsibility;
5.
NetComm Wireless Limited does not have any liability or responsibility under the Product Warranty where any cost, loss,
injury or damage of any kind, whether direct, indirect, consequential, incidental or otherwise arises out of events beyond
NetComm’s reasonable control. This includes but is not limited to: acts of God, war, riot, embargoes, acts of civil or military
authorities, fire, floods, electricity outages, lightning, power surges, or shortages of materials or labour; and
6.
the customer is responsible for the security of their computer and network at all times. Security features may be disabled
within the factory default settings. NetComm Wireless Limited recommends that you enable these features to enhance your
security.
Subject to your rights and remedies under applicable Consumer Protection Laws which cannot be excluded (see Section 3 above),
the Product Warranty is automatically voided if:
1.
you, or someone else, use the product, or attempt to use it, other than as specified by NetComm Wireless Limited;
2.
the fault or defect in your product is the result of a voltage surge subjected to the product either by the way of power
supply or communication line, whether caused by thunderstorm activity or any other cause(s);
3.
the fault is the result of accidental damage or damage in transit, including but not limited to liquid spillage;
4.
your product has been used for any purposes other than that for which it is sold, or in any way other than in strict
accordance with the user manual supplied;
5.
your product has been repaired or modified or attempted to be repaired or modified, other than by a qualified person at a
service centre authorised by NetComm Wireless Limited; or
6.
the serial number has been defaced or altered in any way or if the serial number plate has been removed.
