8.3 Reason 2: no radio signal
If the Thermostat and the Relay are too far away or separated by thick walls, they may
not be able to communicate.
If it is the Relay that is wired to your boiler (wireless setup), the Thermostat displays
a No radio signal icon and cannot control your boiler anymore.
If it is the Thermostat which is wired to your boiler (wall-mounted setup), it displays
a small exclamation mark, and continues to control your boiler.
To solve the lack of radio signal, reduce the distance between the Thermostat and the
Relay, and push the upper part of the Thermostat so it looks again for the Relay's signal.
The radio connection between the two can take up to one minute.
9 Relay disconnected from Netatmo servers
9.1 Relay cannot be joined through internet
If your app displays Your Netatmo Relay is disconnected from our servers , the Relay
has lost its internet connection (over Wi-Fi). The reason can be one of the following:
10
