1.
No light on the button.
➔
The machine has turned “OFF” automatically; push the button or “UNLOCK” the machine.
➔
Check the mains, plug, voltage, and fuse.
2.
No coffee, no water.
➔
Check that the water tank is filled.
➔
Check that a fresh capsule is inserted in correct position, that the lever is properly locked and push the button to start.
➔
Descale if necessary.
➔
Open the machine head and let the capsule be ejected. Then perform a cleaning as per cleaning section.
3.
Coffee is not hot enough.
➔
Preheat cup with hot drinking water from the tap.
➔
Descale if necessary.
4.
The machine doesn’t start and has
light steady on.
If blinking, see next points.
➔
Check that lever is properly locked.
➔
If you want to brew a Coffee or Espresso, check that a fresh capsule is inserted in correct position, that the lever is properly locked and push the button to start.
➔
If you are cleaning, descaling or emptying the system, check that no capsule is inserted then close, lock the machine and push the button to start one of these operations.
5.
The machine doesn’t start and light
blinks alternately; 1 blink and 1 pause.
➔
Fill the water tank and push button to start.
➔
Check that lever is properly locked.
6.
Light blinks while machine is running.
➔
If coffee is flowing normally, this indicates the machine is working properly.
➔
If only water is flowing, the machine is executing a user request for either cleaning, descaling or emptying the system. Refer to the corresponding paragraph in this user manual.
➔
If there is no intention to clean, descale, or empty the system, then push the button to stop the machine. If the machine is still blinking, exit descaling mode by holding the button for at least
7 seconds or refer to next section.
➔
If problem persists, call the
Nespresso
Club.
7.
Light blinks and machine is not
running.
➔
It will take some time before the coffee flow comes out (due to barcode reading and pre-wetting the coffee).
➔
Check that a fresh capsule is inserted in correct position, that the lever is properly locked and push the button to start.
➔
Fill the water tank and push button to start.
➔
Turn the machine to “OFF mode” by pushing the button for 3 seconds and then push it again to turn the machine “ON”. Now wait approximately 20 minutes to allow the machine to cool
down after extensive use.
➔
If the machine doesn’t turn “OFF” then exit descaling mode by pushing the button for at least 7 seconds.
8.
Light blinks alternately 2 blinks and
1 pause continuously. Machine is not
running.
➔
During regular Coffee/ Espresso preparation :
1)
Unlock the lever and open the machine
head to check that a fresh undamaged capsule is inserted in the correct position;
2)
Check that the lever is in “LOCKED” position
3)
Check that the water tank is filled.
➔
During Descaling, Emptying and Cleaning:
1)
Check that capsule is ejected
2)
Check that
the lever is in “LOCKED” position.
➔
During Programming Volume:
1)
Check if a capsule has been well inserted
2)
Please refer
to the corresponding chapter.
➔
If problem persists:
1.
Unlock the lever and open machine head.
2.
Replace capsule (if needed).
3.
Disconnect powercord from the outlet and plug the machine back into outlet after
10 seconds.
4.
Close the head and press the button to turn “ON” and press again to start brewing.
If problem persists, call the
Nespresso
Club.
EN
TROUBLESHOOTING
ASSISTANCE
VIDEOS ARE AVAILABLE ON
WWW.NESPRESSO.COM - VISIT THE “MACHINES” SECTION
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