7.
WARRANTY
AND
PRODUCTION
INFORMATION
What
does
this
warranty
cover
and
how
long
does
it
last?
This
Limited
Warranty
is
provided
by
Northern
Electric
&
Power
Co.
Ltd
(NEP)
and
covers
defects
in
workmanship
and
materials
in
your
BDG
‐
256
communication
gateway.
This
Warranty
Period
lasts
for
1
year
from
the
date
of
purchase
at
the
point
of
sale
to
you,
the
original
end
user
customer,
unless
otherwise
agreed
in
writing.
You
will
be
required
to
demonstrate
proof
of
purchase
to
make
warranty
claims.
This
Limited
Warranty
is
transferable
to
subsequent
owners
but
only
for
the
unexpired
portion
of
the
Warranty
Period.
Subsequent
owners
also
require
original
proof
of
purchase
as
described
in
"What
proof
of
purchase
is
required?"
What
will
NEP
do?
During
the
Warranty
Period,
NEP
will,
at
its
option,
repair
the
product
(if
economically
feasible)
or
replace
the
defective
product
free
of
charge,
provided
that
you
notify
NEP
of
the
product
defect
within
the
Warranty
Period,
and
provided
that
NEP
through
inspection
establishes
the
existence
of
such
a
defect
and
that
it
is
covered
by
this
Limited
Warranty.
NEP
will,
at
its
option,
use
new
and/or
reconditioned
parts
in
performing
warranty
repair
and
building
replacement
products.
NEP
reserves
the
right
to
use
parts
or
products
of
original
or
improved
design
in
the
repair
or
replacement.
NEP
repairs
or
replaces
a
product,
its
warranty
continues
for
the
remaining
portion
of
the
original
Warranty
Period
or
90
days
from
the
date
of
the
return
shipment
to
the
customer,
whichever
is
greater.
All
replaced
products
and
all
parts
removed
from
repaired
products
become
the
property
of
NEP.
How
do
you
get
service?
If
your
product
requires
troubleshooting
or
warranty
service,
contact
your
merchant.
If
you
are
unable
to
contact
your
merchant,
or
the
merchant
is
unable
to
provide
service,
contact
NEP
directly
at:
Northern
Electric
&
Power
Co.
Ltd
Address
：
NO.1
Anhe
Rd
Tsingtao
Export
Processing
Zone,
Tsingtao,
China
266113
Phone
：
+86
532
8
0934197
Fax
：
+86
532
81100917
What
does
this
warranty
not
cover?
Claims
are
limited
to
repair
and
replacement
or
if
in
NEP's
discretion
that
is
not
possible,
reimbursement
up
to
the
purchase
price
paid
for
the
product.
NEP
will
be
liable
to
you
only
for
direct
damages
suffered
by
you
and
only
up
to
a
maximum
amount
equal
to
the
purchase
price
of
the
product.
This
Limited
Warranty
does
not
warrant
uninterrupted
or
error
‐
free
operation
of
the
product
or
cover
normal
wear
and
tear
of
the
product
or
costs
related
to
the
removal,
installation,
or
troubleshooting
of
the
customer's
electrical
systems.
This
warranty
does
not
apply
to
and
NEP
will
not
be
responsible
for
any
defect
in
or
damage
to:
1)
the
product
if
it
has
been
misused,
neglected,
improperly
installed,
physically
damaged
or
altered,
either
internally
or
externally,
or
damaged
from
improper
use
or
use
in
an
unsuitable
environment;
2)
the
product
if
it
has
been
subjected
to
fire,
water,
generalized
corrosion,
biological
infestations,
or
input
voltage
that
creates
operating
conditions
beyond
the
maximum
or
minimum
limits
listed
in
the
NEP
product
specifications
including
high
input
voltage
from
generators
and
lightning
strikes;
3)
the
product
if
repairs
have
been
done
to
it
other
than
by
NEP
or
its
authorized
service
centers
(hereafter
"ASCs");
4)
the
product
if
it
is
used
as
a
component
part
of
a
product
expressly
warranted
by
another
manufacturer;
5)
the
product
if
its
original
identification
(trade
‐
mark,
serial
number)
markings
have
been
defaced,
altered,
or
removed;
6)
the
product
if
it
is
located
outside
of
the
country
where
it
was
purchased;
7)
any
consequential
losses
that
are
attributable
to
the
product
losing
power
whether
by
product
malfunction,
installation
error
or
misuse.
Disclaimer
Product
THIS
LIMITED
WARRANTY
IS
THE
SOLE
AND
EXCLUSIVE
WARRANTY
PROVIDED
BY
NEP
IN
CONNECTION
WITH
YOUR
NEP
PRODUCT
AND
IS,
WHERE
PERMITTED
BY
LAW,
IN
LIEU
OF
ALL
OTHER
WARRANTIES,
CONDITIONS,
GUARANTEES,
REPRESENTATIONS,
OBLIGATIONS
AND
LIABILITIES,
EXPRESS
OR
IMPLIED,
STATUTORY
OR
OTHERWISE
IN
CONNECTION
WITH
THE
PRODUCT,
HOWEVER
ARISING
(WHETHER
BY
CONTRACT,
TORT,
NEGLIGENCE,
PRINCIPLES
OF
MANUFACTURER'S
LIABILITY,
OPERATION
OF
LAW,
CONDUCT,
STATEMENT
OR
OTHERWISE),
INCLUDING
WITHOUT
RESTRICTION
ANY
IMPLIED
WARRANTY
OR
CONDITION
OF
QUALITY,
MERCHANTABILITY
OR
FITNESS
FOR
A
PARTICULAR
PURPOSE.
ANY
IMPLIED
WARRANTY
OF
MERCHANTABILITY
OR
FITNESS
FOR
A
PARTICULAR
PURPOSE
TO
THE
EXTENT
REQUIRED
UNDER
APPLICABLE
LAW
TO
APPLY
TO
THE
PRODUCT
SHALL
BE
LIMITED
IN
DURATION
TO
THE
PERIOD
STIPULATED
UNDER
THIS
LIMITED
WARRANTY.
IN
NO
EVENT
WILL
NEP
BE
LIABLE
FOR:
(a)
ANY
SPECIAL,
INDIRECT,
INCIDENTAL
OR
CONSEQUENTIAL
DAMAGES,
INCLUDING
LOST
PROFITS,
LOST
REVENUES,
FAILURE
TO
REALIZE
EXPECTED
SAVINGS,
OR
OTHER
COMMERCIAL
OR
ECONOMIC
LOSSES
OF
ANY
KIND,
EVEN
IF
NEP
HAS
BEEN
ADVISED,
OR
HAD
REASON
TO
KNOW,
OF
THE
POSSIBILITY
OF
SUCH
DAMAGE,
(b)
ANY
LIABILITY
ARISING
IN
TORT,
WHETHER
OR
NOT
ARISING
OUT
OF
NEP'S
NEGLIGENCE,
AND
ALL
LOSSES
OR
DAMAGES
TO
ANY
PROPERTY
OR
FOR
ANY
PERSONAL
INJURY
OR
ECONOMIC
LOSS
OR
DAMAGE
CAUSED
BY
THE
CONNECTION
OF
A
PRODUCT
TO
ANY
OTHER
DEVICE
OR
SYSTEM,
AND
(c)
ANY
DAMAGE
OR
INJURY
ARISING
FROM
OR
AS
A
RESULT
OF
MISUSE
OR
ABUSE,
OR
THE
INCORRECT
INSTALLATION,
INTEGRATION
OR
OPERATION
OF
THE
PRODUCT.
IF
YOU
ARE
A
CONSUMER
(RATHER
THAN
A
PURCHASER
OF
THE
PRODUCT
IN
THE
COURSE
OF
A
BUSINESS)
AND
PURCHASED
THE
PRODUCT
IN
A
MEMBER
STATE
OF
THE
EUROPEAN
UNION,
THIS
LIMITED
WARRANTY
SHALL
BE
SUBJECT
TO
YOUR
STATUTORY
RIGHTS
AS
A
CONSUMER
UNDER
THE
EUROPEAN
UNION
PRODUCT
WARRANTY
DIRECTIVE
1999/44/EC
AND
AS
SUCH
DIRECTIVE
HAS
BEEN
IMPLEMENTED
IN
THE
EUROPEAN
UNION
MEMBER
STATE
WHERE
YOU
PURCHASED
THE
PRODUCT.
FURTHER,
WHILE
THIS
LIMITED
WARRANTY
GIVES
YOU
SPECIFIC
LEGAL
RIGHTS,
YOU
MAY
HAVE
OTHER
RIGHTS
WHICH
MAY
VARY
FROM
EU
MEMBER
STATE
TO
EU
MEMBER
STATE
OR,
IF
YOU
DID
NOT
PURCHASE
THE
PRODUCT
IN
AN
EU
MEMBER
STATE,
IN
THE
COUNTRY
YOU
PURCHASED
THE
PRODUCT
WHICH
MAY
VARY
FROM
COUNTRY
TO
COUNTRY
AND
JURISDICTION
TO
JURISDICTION.
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