SI 72
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7.4 Operator troubleshooting
Symptom
Possible cause
Remedy
Refer to page
The machine cannot be
Machine not connected to mains.
Connect the machine to the mains.
-
started after switching on.
Fuse is blown.
Replace fuse below power switch.
-
The hinged covers are opened.
Close the covers.
-
Machine stops with envelope
Envelopes stacked reversed in the hopper.
Check envelope feed adjustments.
10
at insert position (flap not
Envelope flap sticks.
Store envelopes according to specifications.
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open).
Wrong envelope type used (not according specifications or
Change envelopes according to specifications.
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job settings).
Envelopes are double fed.
Envelope separation not correctly adjusted.
Check separation settings, adjust if needed.
10
Envelopes not placed properly in the hopper.
Check and replace if needed.
Envelope stop skewed.
Side guides of the envelope hopper are set too wide.
Check side guides and adjust if needed.
10
Envelopes are fed irregularly.
Hopper almost empty.
Refill hopper.
10
Separation set too narrow.
Check separation settings, adjust if needed.
10
Side guides set too narrow.
Check side guides and adjust if needed.
10
Envelope support not positioned correctly.
Reposition the envelope support.
10
Flap is wrinkled and
Envelope not within specifications.
Check specifications and change envelopes if needed.
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sometimes not opened.
Flap sticks.
Store envelopes according to specifications.
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Flap curled.
Envelopes stored or manufactured improperly.
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Separation set too narrow.
Check separation settings, adjust if needed.
10
Fingers are placed on top of
Fingers adjusted too deep into the envelope.
Check fingers position, adjust if needed.
11
the envelope.
Envelope stops too early.
Check envelope stop position, adjust if needed.
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