14
[ Troubleshooting ]
If problems have occurred with the device while following the operational
conditions, use this section to solve them.
- Photographing and video recording impossible
Check whether there is enough free space on MicroSD card as well as whether
the card is not blocked.
- Recording self-stoppage
Too large size of video files, only use highspeed MicroSD cards, not lower than
Class 10, of proven manufacturers.
- “Invalid File” message appears on the display upon attempt to view/
playback photo/video file
Uncompleted recording into file through file system error on the MicroSD card.
Format MicroSD card.
- Washed-out picture
Check whether the lens is free of dirt, fingerprints. If not, wipe the lens with
soft cloth before operation (use of special agents for care of optics is recom-
mended in order to avoid damage of the objective lens surface).
- Darkened picture in photos of sky or water
High contrast in the scene will have impact on the exposure. Change exposure
settings in the menu.
- Hangup (no picture on the display, no response to button pressing)
Press RESET button for forced reload of the device.
