26
Problem
Possible causes
Possible solution
The network signal is too weak at
your current location, for example,
in a basement or near a tall
building,
becuase
wireless
transmissions
cannot
effectively
reach it.
Move to a location where
the network signal can
be properly received.
The network is busy at the current
time, for example, during peak
times, because there may be too
much network traffic to handle
additional calls.
Avoid using the phone at
such time, or try again
after waiting a short
time.
Poor reception
You are too far away from base
station of your service provider.
You can request a service
area
map
from
your
service provider.
Poor network trunk quality on the
part of your service provider.
Press the ending key and
dial again. You may be
switched to a better-
quality network trunk or
phone line.
Echo or noise
Poor local telephone line quality
Press the ending key and
dial again. You may be
switched to a better-
quality network trunk or
phone line.
The battery or battery charger is
damaged.
Contact the dealer.
The temperature of the phone is
below
-10°C or higher than
45°C.
Adjust
the
battery
charging environment to
avoid
extremes
of
temperature.
Battery will not
charge.
Poor contact between the battery
and charger.
Check all connectors to
make
sure
all
connections have been
properly made.
The standby time is related to your
service provider system
configuration. The same phone
used with different service
providers‘ systems will not provide
exactly the same length of standby
time.
If you are located in an
area where signaling is
weak, temporarily switch
off the phone.
The battery is depleted. In high
temperature environments, battery
life will be shortened.
Use a new battery.
Shortened
standby time
If you are not able to connect to
the network, the phone will
continue to send out signals as it
attempts to locate a base station.
Doing so consumes battery power
and will consequently shorten
standby time.
Change your location to
one where the network is
accessible, or temporarily
turn off your phone.