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Query the network coverage from your network service supplier.
Clean the screen.
Turn on the backlight.
Use your device in the suggested conditions.
The phone turns itself off
Check if the keypad is locked when not used.
Check the battery capacity.
Make sure that the backlight is not always turned on.
The phone is running out of power shortly after recharged
Please ensure that you have enabled the screensaver program.
Ensure that the battery is fully charged for at least 3 hours.
After the battery is partially charged, the battery capacity indicator may be not correct. Please wait for
20 minutes to get the precious indication after removing the charger.
The phone cannot be charged normally
Check if the battery is still usable as the battery performances drop down after uses over years.
Ensure that the battery is recharged in normal conditions.
Ensure that the battery has been installed before the charger is powered.
Ensure that the designated batteries and chargers are used.
Before going abroad, please check if the currency and voltage is compatible.
The phone cannot find a network
Retry in another place.
