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Troubleshooting

 en

61

Fault

Cause and troubleshooting

The spin programme
does not start.

Start the   programme.

Rushing, hissing
noise.

Water is flushed under pressure into the detergent
drawer.

Not a fault – normal operating noise.

Longer, whirring noise
before the start of the
wash cycle or fabric
softening.

Intelligent dosing system dispenses detergent or care
products.

Not a fault – normal operating noise.

Brief whirring noise
after switching on the
appliance.

Intelligent dosing system carries out a function test.

Not a fault – normal operating noise.

Loud noises during
the spin cycle.

Appliance is not correctly aligned.

Aligning the appliance

The appliance feet are not fixed.

Secure the appliance feet. Aligning the appliance

Transit bolts have not been removed.

Removing the transit bolts

Banging noises, rat-
tling in the drain
pump.

Foreign bodies have got into the drain pump.

→ 

"Cleaning the drain pump", Page 49

Slurping, rhythmical
suction noise.

The drain pump is active, the detergent solution is
pumped out.

Not a fault – normal operating noise.

Creasing.

The spin speed is too high.

The next time you run a wash cycle, set a lower
spin speed.

The load is too large.

The next time you run a wash cycle, reduce the
amount of laundry being loaded.

The wrong programme is selected for the type of fab-
ric.

Select the programmes that are suitable for the
type of fabric. 
→ 

"Programmes", Page 27

The spin result is not
satisfactory. The laun-
dry is too wet/too
damp.

A low spin speed is selected.

The next time you run a wash cycle, set a higher
spin speed.

Start the   programme.

 is activated.

Содержание W746UP0ES

Страница 1: ...Washing machine en User manual and installation instructions W746UP0ES...

Страница 2: ...ing logic 19 6 Display 21 7 Buttons 24 8 Programmes 27 9 Accessories 36 10 Before using for the first time 36 10 1 Starting an empty washing cycle 36 11 Laundry 37 11 1 Preparing the laundry 37 11 2 S...

Страница 3: ...Cleaning and servicing 47 18 Troubleshooting 54 19 Transportation storage and disposal 65 19 1 Removing the appliance 65 19 2 Inserting the transit bolts 65 19 3 Using the appliance again 66 19 4 Dis...

Страница 4: ...cts suitable for washing machines In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level 1 3 Restriction on user group This appliance m...

Страница 5: ...e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed...

Страница 6: ...ances may tip over WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let chi...

Страница 7: ...sture can cause an electric shock Only use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners hoses or sprays to clean t...

Страница 8: ...e appliance Do not stand on or climb onto the appliance The appliance may tip over if you sit on or lean against the open door Do not sit on or lean against the appliance door Do not place any objects...

Страница 9: ...rous Repairs to the appliance should only be carried out by trained specialist staff Only use genuine spare parts when repairing the appliance If the power cord of this appliance is damaged it must be...

Страница 10: ...alve housing for the water inlet hose does not come into contact with its sur roundings and is not subjected to any external forces Ensure that the inner diameter of the water tap is at least 17 mm Ma...

Страница 11: ...amount of detergent is suffi cient Observe the dosage recom mendation from the detergent manufacturer Reduce the washing temperature for lightly and normally soiled laundry a At low temperatures the...

Страница 12: ...ation in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely ATTENTION Objects remaining in the drum that are not designed for operation with...

Страница 13: ...read the information in the Safety Page 4 and Preventing material damage Page 10 sections to ensure that you use the appliance safely WARNING Risk of electric shock The appliance contains live parts...

Страница 14: ...a wooden joist floor Place the appli ance on a water resistant wooden board which is screwed tightly to the floor The wooden board should be at least 30 mm thick In a kitchen unit A niche width of 60...

Страница 15: ...r caps 6 Press down on the four cover caps 4 5 Connecting the appliance Connecting the water inlet hose Note Please read the information in the Safety Page 4 and Preventing material damage Page 10 sec...

Страница 16: ...cure the water outlet hose against unintentional loosening Note Observe the draining heights The maximum draining height is 100 cm Drainage into a siphon Secure the con nection point with a 24 40 mm h...

Страница 17: ...n doing so hold the foot tight and do not adjust its height 4 7 Connecting the appliance to the electricity supply Note Please read the information in the Safety Page 4 and Preventing material damage...

Страница 18: ...Appliance You can find an overview of the parts of your appliance here 1 2 4 6 3 5 8 7 7 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance f...

Страница 19: ...se the control panel to configure all functions of your appliance and to obtain information about the operating status 3 2 1 1 Programmes Page 27 2 Programme selector Page 41 3 Buttons Page 24 and dis...

Страница 20: ...en Familiarising yourself with your appliance 20 1 2...

Страница 21: ...end has been set and the remaining number of hours is displayed Buttons Page 24 9 kg 1 Recommended load The maximum load capacity for the selec ted programme in kg Pretreatment Programme status Wash...

Страница 22: ...or li quid detergent or fabric softener Lights up The intelligent dosing system for liquid detergent or fabric softener is activated Flashes The fill level of the dispenser is below the minimum level...

Страница 23: ...nd can not be opened Flashes The door is not closed prop erly Off The door is unlocked and can be opened Tap No water pressure The water pressure is too low Detergent drawer The detergent drawer has n...

Страница 24: ...e intelligent dosing sys tem for liquid detergent Press the button for approx 3 seconds to set the basic dosage Intelligent dosing system Page 44 i DOS Activate Deactivate Dispenser con tents Basic do...

Страница 25: ...he ap pliance Prewash Activate Deactivate Activate or deactivate prewash e g for washing heavily soiled laundry Note If the intelligent dosing system is activated the detergent will be dis pensed auto...

Страница 26: ...dry the spin cycle and the spin speed are adapted The laundry is damp enough after washing that it needs to be hung out on a washing line Memory Saving Setting Press the button for approx 3 seconds to...

Страница 27: ...scription Max load kg Programme settings Max temperature C Max spin speed rpm 1 Speed i DOS i DOS Algod n Al god o Cottons Wash hard wearing items made from cotton linen or blended fabrics Also suitab...

Страница 28: ...om the set washing temperature The washing performance meets legal requirements Eco 40 60 Wash items made from cot ton linen or blended fabrics Note Textiles which can be washed from 40 C up to 60 C a...

Страница 29: ...d depending on the load size in order to achieve the best possible en ergy efficiency with the best possible washing result You cannot change the washing temperature Sint ticos Easy Care Wash items ma...

Страница 30: ...thetics Use a detergent that is suit able for delicates or silk Note Wash especially delic ate items or items with hooks eyelets or clips in a mesh laundry bag 2 40 800 Lana L s Wool Hand or machine w...

Страница 31: ...ns the water 1400 Spin Drain Spins and drains the water If you only want to drain the water activate The laun dry is not spun 1400 Auto Delicado 30 Auto matic 30 Wash delicate items made from cotton s...

Страница 32: ...me in the following cases Before using the appliance for the first time If you regularly wash at temperatures of 40 C or lower After a prolonged period of non use Use washing powder or a de tergent co...

Страница 33: ...igher for a long time Microfibras Outdoor Wa terproofing Wash all weather and out door clothing with membrane technology and water resist ant equipment Suitable for washing and then waterproofing Use...

Страница 34: ...e the pro gramme Detergent drawer Page 19 After treat the laundry in ac cordance with the manufac turer s instructions Camisas Blu sas Shirts Wash non iron shirts and blouses made from cotton linen sy...

Страница 35: ...o Seda programme to wash shirts and blouses made from silk or delicate fabrics R pido 15 30 min Super Quick 15 30 Wash items made from cot ton synthetic or blended fab rics Short programme for small i...

Страница 36: ...r the first time 10 Before using for the first time Before using for the first time Prepare the appliance for use 10 1 Starting an empty wash ing cycle Your appliance was inspected thor oughly before...

Страница 37: ...ry 11 1 Preparing the laundry ATTENTION Objects remaining in the laundry may damage the laundry and the drum Remove all items from any pock ets in your laundry before using the appliance To protect yo...

Страница 38: ...soiling Soiling Examples Light No dirt or stains are vis ible Laundry has absorbed odours Light summer clothing or sports clothing that has been worn for a just a few hours Normal Dirt or light stains...

Страница 39: ...ave ex pired or are highly congealed Do not use products containing solvents caustic agents or volatile substances e g bleach Use dyes sparingly as salt may damage stainless steel Do not use bleaching...

Страница 40: ...instructions for detergent These example values refer to a standard load of 4 5 kg Soiling Light Normal Heavy Water hardness Soft medium 40 ml 55 ml 80 ml Water hardness Hard very hard 55 ml 80 ml 105...

Страница 41: ...e settings Note Overview of all programme set tings Requirement A programme has been set Adjust the programme settings The programme settings are not saved permanently for the pro gramme Note The sett...

Страница 42: ...r detergent and care product Page 39 1 Pull out the detergent drawer 2 Pour in detergent Detergent drawer Page 19 3 If required add the care product 4 Push in the detergent drawer 13 7 Starting the pr...

Страница 43: ...and Preventing material damage Page 10 sections to ensure that you use the appliance safely 1 Open the door 2 Remove the laundry 13 11 Switching off the appli ance 1 Press 2 Wipe the rubber gasket dry...

Страница 44: ...you change the liquid detergent or fabric softener empty and clean the dispenser beforehand Cleaning the detergent drawer Page 47 If you want to use both dispensers for liquid detergent adjust the co...

Страница 45: ...nufacturer s instructions for the de tergent the water hardness and the degree of soiling of the laundry Always set a basic dosage that cor responds to the dosage for a stand ard load of 4 5 kg Deterg...

Страница 46: ...signal emitted when the buttons are pressed Automatic switch off 4 ON OFF Activate or deactivate the Auto matic switch off function for the appliance Save energy and conserve re sources Page 11 Drum...

Страница 47: ...often wash at a washing tem perature of 40 C and lower or the appliance has not been used for a long period clean the drum CAUTION Risk of injury Permanently washing at low temper atures and a lack o...

Страница 48: ...ical components Do not clean the pump unit in the dishwasher and do not immerse it in water Protect the electrical connection on the rear against water deter gent and fabric softener residue Clean the...

Страница 49: ...mage the appliance For this appliance only use de scaling agents that are available from the manufacturer s website or our after sales service 17 5 Cleaning the drain pump Clean the drain pump in the...

Страница 50: ...e drain hose out of the holder 8 CAUTION Risk of scalding When you wash at high temperat ures the detergent solution gets hot Do not touch the hot detergent solution To allow the detergent solution to...

Страница 51: ...ing 3 Make sure that the impeller in the drain pump can be rotated 4 Insert the pump cap and screw it on as far as it will go 90 The handle on the pump cap must be in a vertical position 5 Insert the...

Страница 52: ...5 Reattach the water outlet hose and secure the connection point using the hose clamp 17 7 Cleaning the water inlet filter Emptying the water inlet hose In order to clean the filter first empty the wa...

Страница 53: ...Cleaning and servicing en 53 1 Remove the water inlet hose from the tap 2 Clean the filter with a small brush 3 Connect the water inlet hose and check for leaks...

Страница 54: ...ng mode is active Press any button a The symbol lights up again E 36 10 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caug...

Страница 55: ...The water pressure is low No remedial action possible The filter in the water inflow is blocked Clean the water inflow filter Page 52 The tap is turned off Turn on the tap The water inlet hose is kink...

Страница 56: ...d reduce the basic dosage Page 45 If you dose manually reduce the amount of deter gent for the next washing cycle with the same load lights up The temperature is too high Wait until the temperature ha...

Страница 57: ...rt the programme The detergent drawer has not been pushed in as far as it can go Push the detergent drawer in as far as it will go The pump for the intelligent dosing system is blocked 1 Switch off th...

Страница 58: ...tergent dosage is too high Immediate measure Mix one tablespoon of fabric softener with 0 5 litres of water and pour the mix ture into the compartment for manual dosing not for outdoor clothing sports...

Страница 59: ...ble place large and small items of laundry together in the drum Different sized items of laundry distribute themselves better during the spin cycle Foam detection system switches on a rinse cycle if f...

Страница 60: ...sh cycle set a higher spin speed is activated Select the programmes that are suitable for the type of fabric Programmes Page 27 Unbalance load detection system is using a reduced spin speed to elimina...

Страница 61: ...he appliance feet Aligning the appliance Transit bolts have not been removed Removing the transit bolts Banging noises rat tling in the drain pump Foreign bodies have got into the drain pump Cleaning...

Страница 62: ...ves better during the spin cycle Start the programme Unbalance load detection system is using a reduced spin speed to eliminate an unbalance Redistribute the laundry in the drum Note Where possible mi...

Страница 63: ...intelligent dosing is activated adjust the basic dosage Page 45 correctly Detergent or care products have congealed in dis pensers of the intelligent dosing system 1 Check whether the detergent used i...

Страница 64: ...hose Water outlet hose is not connected correctly Connect the water outlet hose correctly Water out let connection types Odours have formed in the appliance Humidity and detergent residue may promote...

Страница 65: ...ansportation storage and disposal You can find out here how to prepare your appliance for transportation and storage You will also find out how to dispose of old appliances 19 1 Removing the appliance...

Страница 66: ...used by recycling WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk Do not install the appliance behind a door as this may obstruct the a...

Страница 67: ...d and terms of warranty in your country is available from our after sales service your retailer or on our website If you contact Customer Service you will require the product number E Nr and the produ...

Страница 68: ...e supply lines or fittings up to the Aqua Stop connection on the tap If your appliance is fitted with Aqua Stop you can in principle leave your appliance unattended during operation and the tap turned...

Страница 69: ...mois ture 1 Eco 40 602 9 0 3 37 1 250 61 0 50 1400 50 Eco 40 602 4 5 2 52 0 610 45 0 36 1400 50 Eco 40 602 2 5 2 30 0 180 30 0 24 1400 54 Algod n Al god o 20 C 9 0 3 28 0 370 90 0 23 1400 52 Algod n A...

Страница 70: ...160 cm 1 Depending on the appliance spe cifications This product contains light sources from energy efficiency class F These light sources are available as a spare part and must only be replaced by t...

Страница 71: ......

Страница 72: ...Constructa Neff Vertriebs GmbH Carl Wery Stra e 34 81739 M nchen GERMANY 9001533414 9001533414 en 001120...

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