Trouble shooting
en
11
■
Do not use steam cleaners. This could damage the
hob.
■
Never use abrasive products, steel scourers, sharp
implements, knives, etc. to remove bits of hardened
food from the hob.
■
Do not use knives, scrapers or similar implements to
clean the point where the glass meets the burner
trims, the metal frames or the glass/aluminium
panels, if fitted.
Maintenance
Always clean off any liquid as soon as it is spilt. This will
prevent food remains from sticking to the hob surface
and you will save yourself any unnecessary effort.
Never slide pans across the glass surface, as you may
scratch it. In addition, try not to drop heavy or sharp
objects on the glass. Never strike any part of the hob.
Grains of sand that may come from cleaning fruits and
vegetables will scratch the glass surface.
Melted sugar, or foods which contain a lot of sugar
which may have spilt, should be cleaned off the
hotplate immediately, using the glass scraper.
3
Trouble shooting
Trouble shooting
Sometimes certain faults detected can be easily
resolved. Before calling the Technical Assistance
Service, bear in mind the following advice:
Fault
Possible cause
Solution
The general electrical system
is malfunctioning.
Defective fuse.
Check the fuse in the main fuse box and change it if it is
damaged.
The automatic safety switch or circuit breaker has
tripped.
Check the main control panel to see if the automatic safety
switch or circuit breaker has tripped.
The automatic switching on
function does not work.
There may be food or cleaning products stuck between
the ignition sparkers and the burners.
The space between the ignition sparker and the burner
must be clean.
The burners are wet.
Dry the burner caps carefully.
The burner caps are not correctly positioned.
Check that the burner caps are correctly positioned.
The appliance is not earthed, is poorly connected or the
earthing is faulty.
Contact the installation technician.
The burner flame is not uni-
form.
The burner components are not correctly positioned.
Correctly place the parts on the appropriate burner.
The grooves on the burner are dirty.
Clean the grooves on the burner.
The gas flow is not normal or
there is no gas.
The gas supply is blocked by gas taps.
Open all gas taps.
If the gas is supplied from a gas cylinder, check that it is
not empty.
Change the gas cylinder.
The kitchen smells of gas.
A gas tap has been left on.
Turn off the taps.
Incorrect coupling of gas cylinder.
Check that the coupling is sound.
Possible gas leak.
Shut off the gas supply, ventilate the premises and imme-
diately notify an authorised installation technician to check
and certify the installation. Do not use the appliance until
ensuring that there is no gas leak in the installation or
appliance itself.
The burner immediately
switches off after releasing the
control knob.
The control knob was not held down for long enough.
Once the burner is on, hold the control knob down a few
seconds longer.
The grooves on the burner are dirty.
Clean the grooves on the burner.
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