NEFF KU920 Series, Руководство пользователя, Страница: 19 / 20

Customer Service
en
19
Customer Service
15 Customer Service
Customer Service
If you have any queries, are unable to
rectify faults on the appliance your-
self or if your appliance needs to be
repaired, contact Customer Service.
Function-relevant genuine spare parts
according to the corresponding Eco-
design Order can be obtained from
Customer Service for a period of at
least 10 years from the date on
which your appliance was placed on
the market within the European Eco-
nomic Area.
Note:
Under the terms of the manu-
facturer's warranty applicable to the
location, the use of Customer Service
is free of charge. The minimum dura-
tion of the warranty (manufacturer's
warranty for private consumers) in
the European Economic Area is 2
years according to the terms of war-
ranty applicable to the location. The
terms of warranty do not affect other
rights or claims held by yourself un-
der local legislation.
Detailed information on the warranty
period and terms of warranty in your
country is available from our after-
sales service, your retailer or on our
website.
If you contact Customer Service, you
will require the product number (E-
Nr.) and the production number (FD)
of your appliance.
The contact details for Customer Ser-
vice can be found in the enclosed
Customer Service directory or on our
website.
15.1 Product number (E-Nr.)
and production number
(FD)
You can find the product number (E-
Nr.) and the production number (FD)
on the appliance's rating plate.
→ "Appliance", Fig.
1
/
4
, Page 9
Make a note of your appliance's de-
tails and the Customer Service tele-
phone number to find them again
quickly.
Technical data
16 Technical data
Technical data
Refrigerant, cubic capacity and fur-
ther technical specifications can be
found on the rating plate.
→ "Appliance", Fig.
1
/
4
, Page 9
More information about your model
can be found online at https://en-
ergylabel.bsh-group.com
1
. This web
address is linked to the official EU
EPREL product database. At the time
of printing its web address had not
yet been published. Please then fol-
low the instructions on searching for
models. The model identifier is made
up of the characters before the slash
in the product number (E-Nr.) on the
rating plate. Alternatively you can
also find the model identifier in the
first line of the EU energy label.
1
Only applies to countries in the European Economic Area