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Customer Service

 en

13

WARNING ‒ Risk of injury!

Improper repairs are dangerous.

Repairs to the appliance should only be carried out
by trained specialist staff.

If the appliance is defective, call Customer Service.

WARNING ‒ Risk of electric shock!

Improper repairs are dangerous.

Repairs to the appliance should only be carried out
by trained specialist staff.

Only use genuine spare parts when repairing the
appliance.

If the power cord of this appliance is damaged, it
must be replaced by trained specialist staff.

Malfunctions

Fault

Cause

troubleshooting

The appliance is not working.

The mains plug of the power
cord is not plugged in.

Connect the appliance to the power sup-
ply.

The circuit breaker is faulty.

Check the circuit breaker in the fuse box.

There has been a power cut.

Check whether the lighting in your kitchen
or other appliances are working.

The lighting does not work.

Different causes are possible.

Call the after-sales service. 
→ 

"Customer Service", Page 13

Defective LED lights may be replaced by
the manufacturer, their customer service
or a qualified technician (electrician) only.

Remote control not working.

The batteries are flat.

→ 

"Replacing the batteries in the remote

control", Page 12

In the LED display, the LEDs
flash one to five times after the
appliance is switched off.

The batteries are almost empty.

→ 

"Replacing the batteries in the remote

control", Page 12

The lighting automatically
switches on as soon as the appli-
ance is connected to the power
supply.

Demo mode is switched on.

Press and hold ⁠  and ⁠  for approx. three
seconds.

LED 1 flashes in the LED display. The grease filters are saturated.

→ 

"Cleaning grease filters in the dish-

washer", Page 11

→ 

"Cleaning grease filters manually",

Page 11

LED 2 flashes in the LED display. The odour filters are saturated.

Change the odour filter. → 

Page 12

Customer Service

If you have any queries on use, are unable to rectify
faults on the appliance yourself or if your appliance
needs to be repaired, contact Customer Service.
You can solve many problems yourself by consulting
the information on troubleshooting in these instructions
or on our website. If this is not the case, contact our
after-sales service.
We will always find an appropriate solution and try to
avoid unnecessary visits being made by a Customer
Service technician.
With any warranty claims, we will make sure that your
appliance is repaired by trained after-sales technicians
using genuine spare parts, including after the manufac-
turer's warranty has expired.

Function-relevant genuine spare parts according to the
corresponding Ecodesign Order can be obtained from
Customer Service for a period of at least 10 years from
the date on which your appliance was placed on the
market within the European Economic Area.

Note: 

Under the terms of the manufacturer's warranty

the use of Customer Service is free of charge.

Detailed information on the warranty period and terms
of warranty in your country is available from our after-
sales service, your retailer or on our website.
If you contact Customer Service, you will require the
product number (E-Nr.) and the production number
(FD) of your appliance.
The contact details for Customer Service can be found
in the enclosed Customer Service directory or on our
website.

Содержание I14RBQ8W0

Страница 1: ...Ceiling mounted ventilation system en User manual and assembly instructions I14RBQ8W0...

Страница 2: ...nstaller is responsible for en suring that the appliance works perfectly at its installation location Only use this appliance In accordance with these instructions for in stallation and use In private...

Страница 3: ...parts Keep children at a safe distance The appliance will become hot during op eration Allow the appliance to cool down be fore cleaning it WARNING Risk of injury Components inside the appliance may h...

Страница 4: ...rosion damage To prevent condensation from building up switch on the appliance during cooking If moisture gets into the controls this may result in damage Never clean controls with a wet cloth Incorre...

Страница 5: ...air mode can be found in our catalogue Alternatively ask your dealer The required accessor ies are available from specialist retail ers from customer service or from the Online Shop Familiarising you...

Страница 6: ...n the LED dis play LED 6 flashes for the fan run on a The appliance switches off automatically after ap prox 10 minutes Switching off the fan run on Press a This immediately stops the fan run on a The...

Страница 7: ...pliance has this function Switching on the button tone The button tones can be switched on Requirement The appliance is switched off 1 Press and hold and for approx three seconds a In the LED display...

Страница 8: ...e display Tips Please consult the documents supplied by Home Connect Please also follow the instructions in the Home Con nect app Notes Please note the safety precautions in this instruction manual an...

Страница 9: ...al settings in the app software updates can also be set to download automatically We recommend that you install security updates as soon as possible Resetting the connection Saved connections to the h...

Страница 10: ...water in the direction of the finish 3 Dry with a soft cloth 4 Apply a thin layer of the stainless steel cleaning product with a soft cloth Tip You can obtain stainless steel cleaning products from a...

Страница 11: ...e been removed 1 Observe the information regarding the cleaning agents Cleaning products Page 10 2 Place the grease filters loosely into the dishwasher Do not clean heavily soiled grease filters with...

Страница 12: ...e reach of children Keep an eye on any children when you are repla cing batteries Batteries may explode Do not charge the batteries Do not short circuit the batteries Do not throw batteries into a fir...

Страница 13: ...d for approx three seconds LED 1 flashes in the LED display The grease filters are saturated Cleaning grease filters in the dish washer Page 11 Cleaning grease filters manually Page 11 LED 2 flashes i...

Страница 14: ...from the mains 2 Cut through the power cord 3 Dispose of the appliance in an environmentally friendly manner This appliance is labelled in accord ance with European Directive 2012 19 EU concerning use...

Страница 15: ...ns Do not make any changes to the electrical or mechanical assembly Risk of falling when working on the appliance Use a stable stepladder Do not lean over the hob Do not step on the hob or the work su...

Страница 16: ...nstallation Ensure that the protection against contact is guaran teed during installation Only a licensed professional may connect appli ances without plugs They are subject to the require ments of th...

Страница 17: ...nwards and remove them 5 Close the odour filter cartridge Hanging the appliance 1 Lift the appliance by the corners and turn it over 2 Position the cable that is provided on site in the marked area on...

Страница 18: ...ing installation 1 Guide the cable that is provided on site through the opening in the appliance Maintain the bending radius of the cable that is provided on site for connecting the appliance The cabl...

Страница 19: ...e 7 Fit the grease filters To avoid causing damage do not bend the grease filters Fitting the filter cover WARNING Risk of injury Components inside the appliance may have sharp edges Wear protective g...

Страница 20: ...ce two people are required Use only suitable tools and equipment 1 Disconnect the appliance from the power supply 2 Press the lock on the filter cover To prevent the filter cover from swinging down su...

Страница 21: ...screws on the side covers 20 12 Remove the side covers 13 Close the odour filter cartridge 14 Loosen the cable that is provided on site from the terminal clamp L N 15 Carefully loosen the diagonally o...

Страница 22: ......

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Страница 24: ...Constructa Neff Vertriebs GmbH Carl Wery Stra e 34 81739 M nchen GERMANY 9001521594 9001521594 en 000226...

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