31
Faults and repairs
It is not always necessary to call the after-sales service.
Sometimes, you can find a remedy yourself. You will find some
tips for troubleshooting in the following table.
ã=
Risk of electric shock!
■
Work on the appliance electronics may only be performed by
a specialist.
■
Always disconnect the appliance from the power supply
when work is carried out on the electronics. Switch off the
circuit breaker or remove the fuse from your household fuse
box.
Problem
Possible cause
Remedial action
Electrical function is faulty (e.g. indicator
lamps do not light up)
Fuse defective
Check fuses in the fuse box and replace if
necessary
Liquids or runny dough runs to one side
Appliance not installed level
Check the appliance installation (see
the Installation instructions)
Appliance no longer works,
‹
:
‹‹
flashes in
the clock display
There was a power cut
Reset the time of day (see
section: Electronic clock)
‹
:
‹‹
flashes on the clock display,
“rrr” appears on the temperature display
The power supply was interrupted while
the appliance was in operation
Press the
KJ
clock function button.
Reset the time of day (see
section: Electronic clock)
“E011” appears in the temperature display Permanent assignment of a button
Cancel the permanent assignment of the
button and press the
KJ
clock function
button
The temperature display shows, "EXXX",
e.g. E300
Internal fault in the appliance electronics
Press the
KJ
clock function button. If the
message does not go out, pull out the
mains plug and plug it back in again after
approx. 10 seconds
Appliance operation is not possible,
D
and -
†
- appear in the temperature display
The appliance has been locked
Deactivate the lock
(see section: Childproof lock)
Appliance operation is not possible,
D
and -
†˜
appear in the temperature display
The appliance was permanently locked
Deactivate the permanent lock (see
section: Childproof lock)
The appliance does not heat up, the two
dots flash on the clock display
‚‡‹©
appears in the temperature display, for
example
A button combination was activated
Turn the operating mode selector to the
Û
off position, press and hold the
±
info but-
ton for 3 seconds, then press and hold
the
KJ
clock function button for
4 seconds, then press and hold the
±
info
button again for 3 seconds
Electronically controlled functions are mal-
functioning
Energy surges (e.g. lightning strike)
Reset the function concerned
When an operating mode is switched on,
•
or
œ
appears in the temperature display
The appliance has not cooled down fully
Wait until the appliance has cooled down,
then switch on the operating mode again
The appliance has switched off automati-
cally,
‹‹‹
flashes in the temperature dis-
play
The appliance has switched off to protect
itself from overheating
Turn the operating mode selector back to
the
Û
position
Smoke is generated during roasting or grill-
ing
Fat is burning on the grill element
Continue grilling or roasting until the fat on
the grill element is burnt away
Wire rack or universal pan inserted incor-
rectly
Place the wire rack in the universal pan
and insert them together at a lower shelf
height
Higher levels of condensation are gener-
ated in the cooking compartment
Normal occurrence (e.g. when baking
cakes with very moist toppings or roasting
a large joint)
Open the appliance door briefly from time
to time during operation
Enamelled accessories have matt, light-col-
oured marks
Normal occurrence caused by dripping
meat or fruit juices
Not possible
Door panels are misted up
Normal occurrence caused by tempera-
ture differences
Heat the appliance up to 100 °C and then
switch off again after 5 minutes
The appliance requires frequent descaling The water hardness has been set too high Check the water hardness set in the Basic
settings and adjust if necessary.
Cooked dishes turn out too moist or too
dry when cooking with steam-assisted
applications
The wrong altitude has been set
Check the altitude in the Basic settings
menu and adjust if necessary
The wrong steam intensity was selected
Select a higher or lower steam intensity
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