If a flue/chimney fire occurs:
close top and bottom air slides fully to
smother the fire.
do not use the appliance until an accredited
installer has assessed the cause and damage
that may have occurred.
Glass in door blackening
• Cause -
burning unseasoned wood (too
wet)
Solution
- burn hardwood not more
than 20% moisture.
• Cause
- top air slide closed and a long
burn cycle at low temperature.
Solution
-
after re-stoked operate at high heat.
• Cause
- insufficient flue draft. (installed
correctly, correct length, poor position
causing downdraft).
Solution
- contact
installer.
Trouble starting a fire
• Cause
- not enough ash in firebox base.
Solution
- always retain at least 1cm of
ash
Glass in the door cracking
• Cause
- possible over tightening of the
screws on the stainless steel strip glass
retainer.
Cause
- possible expansion of
the cast iron door.
Cause
- loading the
firebox with oversized logs.
It is recommended that a thorough check of
the flue is done prior to the season for any
build-ups (creosote) or any obstructions.
To do this:
•
remove the baffle plate (see
Replacement
of Baffles
)
•
using a small mirror and a torch hold
the mirror on a angle below the flue
inside the firebox. A fine black powdery
layer is normal, anything than this needs
removing.
•
refit the baffle
To clean the flue:
•
a flue cleaning brush can be purchased
from the dealer.
•
with the baffles removed and a rope
attached to the flue brush, it should be
dropped from top of the flue (exterior)
and pulled through the firebox.
•
recheck the flue with mirror/torch.
•
repeat if necessary.
•
remove any buildup from within the
firebox.
•
replace the baffles.
•
check the flue joins are secure for
integrity.
•
Alternatively a flue cleaning service can
be sought to undertake the cleaning.
•
The appliance, when cool can be cleaned
with a damp cloth.
•
Stove Bright metallic black paint can be
used to touch up any faded areas.
•
To clean the glass door, it is suggested
that house hold window cleaner or a
general purpose cleaner with a soft cloth
is used.
Do not use abrasive cleaners, scourer pads or
wire brush.
FLUE / CHIMNEY FIRE
FLUE CLEANING
TROUBLESHOOTING TIPS
CLEANING PAINT WORK & GLASS