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4-66, ACD Plus Hold Tone Selection
DRAFT 3
Chapter 1 – 471
Xen IPK
Programming Manual
Doc. No
.: 8194 -
Rele
ase 2.
0
December
2004
Submode
4
System Mode
—
Data No.
66
PC Programming
+
ACD Plus Hold Tone Selection
General Description
Use this Memory Block to select the Hold Tone for ACD Plus.
Display
Settings
LK 1
LK 2
LK 3
LK 4
The shaded area indicates
the default setting.
MOH
RBT
LK 5
LK 6
LK 7
LK 8
Programming Procedures
1
Go off-line.
2
Press LK4 +
FF
to access the Memory Block.
3
Press the corresponding CO/PBX line key to change data option.
Use the following to change option:
R
select next Tel Port No.
4
Press
N
to write the data.
5
Press
P
to go back on-line.
Related Programming
M.B. Number
Memory Block Name
ACD/UCD Group Pilot Number Assignment
ACD/UCD Group Agent Assignment
N
RBT setting is also applicable to callers transferred using the TRANSFER key, providing Ringback tone instead of Music
on Hold.
0 1 / 6 6 : A C D H O L D
M O H
T I M E
D I S P L A Y
Data
No.
Tel Port No.
(01~99)
A0~C0
Title
Setting
Data