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272 – Chapter 1
DRAFT 3
ACD/UCD Group Overflow Destination Assignment, 1-12-01
December 2004
NEC Business Solutions Ltd
Doc.
No.: 8194 -
Release 2.0
Dece
mber 2004
1-12-01
System Mode
1
Submode
12
Data No.
01
PC Programming
+ AA
ACD/UCD Group Overflow
Destination Assignment
General Description
This Memory Block specifies the station or Station Hunt Group where the overflow call of each
Automatic Call Distribution/Uniform Call Distribution (ACD/UCD) Group is routed when incoming
calls overflow.
Display
Programming Procedures
1
Go off-line.
2
Press LK1 + LK12 +
KA
to access the Memory Block.
3
Enter data using the dial pad.
Note:
The following are used when entering data:
J
to move the cursor left
L
to move the cursor right
K
~
I
to enter numeric data
Settings:
Station No. (00~99)
2-digit (00~99)
3-digit (000~999)
4-digit (0000~9999)
Default Values
Not Specified
4
Press
N
to write the data.
5
Press
P
to go back on-line.
Related Programming
M.B. Number
Memory Block Name
Access Code (1-Digit) Assignment
Access Code (2-Digit) Assignment
Access Code (3-Digit) Assignment
2-, 3-, or 4-Digit Station Number Selection
ACD/UCD Group Agent Assignment
N
1. An ACD/UCD Group Pilot Number cannot be programmed as the overflow destination.
2. UCD and ACD cannot be installed in the same system.
0 1 / 0 1 : O V F L W =
T I M E
D I S P L A Y
Data
No.
Title
Setting Data
Station No.
max. 4 Digits)
Group No.
(1~4)