Issue 10.1
UNIVERGE SV8100
2 - 600
Program 47 : InMail
Dial Action Table Actions
TRF Action - Screened Transfer (1) (TRF)
Use this action to allow an Automated Attendant caller to place a Screened
Transfer to an extension. After an Automated Attendant caller dials an
extension, VM8000 InMail calls (screens) the destination to see if the transfer
can go through.
If the destination is available, the Automated Attendant rings it. If the destination
answers, the call goes through.
If the destination does not answer during a preset interval, is busy, or is in Do
Not Disturb, the Automated Attendant does not extend the call. It then provides
the caller with additional options.
Number Option
Normally, the corresponding Number option should be XXX. Note that the key
you choose for this action is the first digit of the called extension number.
For example, to allow callers to place Screened Transfers to extensions
301~399, for key 3 enter TRF for the
Action
and XXX for the
corresponding
Number
.
To have Screened Transfer call a specific extension, the corresponding Number
option should be that extension number. The caller then dials that single digit to
reach the extension.
For example, to have callers dial 8 to reach extension 303, for key 8 enter
TRF for the
Action
and 303 for the corresponding
Number
.
UTRF Action – Unscreened Transfer (2) (UTRF)
Use this action to allow an Automated Attendant caller to place an Unscreened
Transfer to an extension. This is similar to telephone system unscreened
transfers in which the transferring party immediately extends the call. After an
Automated Attendant caller dials an extension, VM8000 InMail transfers the call
to the destination and hangs up. Any recalls or additional routing are handled by
the telephone system – just as with any other unscreened transfer.
Number Option
Normally, the corresponding Number option should be XXX. Note that the key
you choose for this action is the first digit of the called extension number.
For example, to allow callers to place Unscreened Transfers to
extensions 301~399, for key 3 enter UTRF for the
Action
and XXX for the
corresponding
Number
.
Содержание Univerge SV8100
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