STATION USER
QUICK REFERENCE GUIDE
Intercom Calls
To place an Intercom call:
1.
Press
CALL
key (or lift handset).
2.
Dial extension number (or
9
for your
operator).
Dial
1
to change between a Ringing call
and a Voice Call.
If the extension you call is busy or doesn’t
answer, you can dial another extension
number or dial
2
to step to the next
extension without hanging up.
To answer an Intercom call:
1.
If you hear two beeps (Voice Call), speak
toward phone handsfree.
-OR-
If your telephone rings, lift handset or
press
SPK
.
To check your extension’s data
System Phone
2.
Press
CHECK
.
3.
Press
CALL
.
You display shows your telephone’s
extension number, port number and
extension/Department Group.
4.
Press
CLEAR
to return the normal
time/date display.
To change how Intercom calls ring at
your extension:
1.
Press the
CALL
key.
2.
Dial
823
to have intercom calls ring at
your extension.
-OR-
3.
Dial
821
to have intercom calls voice
announce to your extension.
Outside Calls, Answering
To answer an incoming trunk call:
1.
Press
SPK
key (or lift handset).
2.
At system phone, press flashing line key.
If you don’t have a line or loop key for a
trunk call ringing your phone, it rings on
the CALL key.
If you have Ringing Line Preference,
lifting the handset answers the call.
-OR-
1.
If you know the specific line number, dial
772
+ Line Number (01-25).
To use Universal Answer to answer a call
ringing over the Paging system:
1. Press
CALL
key (or lift handset).
Depending on system programming, this
may answer the call and you can skip Step
2.
2. Dial
872
.
If you hear error tone, your extension’s
Class of Service prevents Universal
Answer.
Outside Calls, Placing
To place an outside call:
1.
Press
CALL
key (or lift handset).
2.
Dial
0
.
If your system has an Alternate Trunk
Route Access code, you may dial that
instead.
3.
Dial number.
-OR-
1.
At system phone, press a Trunk Group
Routing key (SC 852: *05).
2.
Dial number.
To place a call using a trunk group:
1.
Press
CALL
key (or lift handset).
2.
Dial
804
.
3.
Dial trunk group number (01-25).
4.
Dial number.
-OR-
1.
At system phone, press a Trunk Group
Key (SC 852: *02 + group).
2.
Dial number.
To place a call using a specific trunk:
1.
Press
CALL
key (or lift handset).
2.
Dial
805
.
3.
Dial line number (e.g., 05 for line 5).
4.
Dial number.
-OR-
1.
At system phone, press a Line Key
(SC 852: 01 to 25).
2.
Dial number.
Hold
SYSTEM HOLD
Place outside call on System Hold:
System Phone
1.
Press
HOLD
.
A line/loop/CALL key flashes slowly while
on Hold, and flashes fast when recalling.
-OR-
1.
If you know the specific line number,
dial
772
+ Line number (01-25).
Pick up outside call on System Hold:
System Phone
1.
Press flashing line/loop/
CALL
key.
-OR-
1.
If you know the specific line number, dial
772
+ Line number (01-25).
EXCLUSIVE HOLD
Place outside call on Exclusive Hold:
System Phone
1.
Press Exclusive Hold key (SC 851: 45).
A line/loop/CALL key flashes slowly while
on Hold, and flashes fast when recalling.
Pick up outside call on Exclusive Hold:
System Phone
1.
Press the flashing line/loop/
CALL
key.
14
th
April 2005, V2.00
Hold
(continued…)
GROUP HOLD
To place a call on Hold so anyone in
your extension group can pick it up:
System Phone
1.
Press
HOLD
.
2.
Dial
832
.
3.
Press
SPK
to hang up.
Single Line Telephone
1.
Hookflash.
2.
Dial
832
.
3.
Hang up.
To pick up a call on Group Hold:
System Phone
1.
Press a
CALL
key.
2.
Dial
862
.
Single Line Telephone
1.
Lift handset.
2.
Dial
862
.
INTERCOM HOLD
To place an Intercom call on
Intercom Hold:
1.
Press
HOLD
.
The CONF/DND key flashes.
2.
Press
SPK
to hang up.
To pick up an Intercom call
on Intercom Hold:
1.
Press
CALL
.
-OR-
Press flashing
CONF/DND
key.
Conference
To establish a Conference:
System Phone
1.
Establish Intercom or Trunk call.
2.
Press
CONF
key.
3.
Dial extension you want to add.
-OR-
Access outside call.
-OR-
Retrieve call from Park orbit.
To get the outside call, press a line key or
dial a trunk/trunk group code. You can
optionally go back to step 2 to add more
parties to your Conference.
4.
When called party answers, press
CONF
key twice.
5.
Repeat steps 2-4 to add more parties.
Single Line Telephone
1.
Establish Intercom or trunk call.
2.
Hookflash and dial
826
.
3.
Dial extension you want to add.
-OR-
Access trunk call.
-OR-
Retrieve call from Park orbit.
4.
Hookflash and repeat step 3 to add more
parties.
-OR-
Hookflash twice to set up the Conference.
To exit a Conference without affecting
the other parties:
1.
Hang up.
To join a Call Conference via Privacy
Release:
1.
When invited to join Conference call,
press indicated Line Key.
Transfer
To Transfer a trunk call to a
co-worker’s extension:
1.
At system phone, press
HOLD
.
-OR-
At single line telephone, hookflash.
2.
Dial co-worker’s extension number.
3.
Announce call and hang up.
To answer a call transferred to
your extension:
1.
Lift the handset when a co-worker
announces the call.
To Transfer without holding:
System Phone
1.
Lift handset.
2.
Press busy line key.
3.
When original caller hangs up, you are
connected.
To Transfer your Intercom call:
1.
At system phone, press
HOLD
.
-OR-
At single line telephone, hookflash.
2.
Dial extension to receive your call.
If extension is busy, doesn’t answer or
does not want to take the call, you can
dial another extension number or press
the lit CALL key to return to the call. SLT
users can retrieve the call by pressing
hookflash.
3.
Announce your call (optional).
4.
With Automatic On Hook Transfer
Hang up.
-OR-
Without Automatic On Hook Transfer
Press the Transfer Key, then hang up.
Call Forward
To Activate or Cancel Call Forward:
1.
Press a programmed Call Forward key
(SC 851 : 10, 11, 12, 13, 14)
2.
To Enable : Dial
1
+ Extension Number;
To Disable: Dial
0
.
3.
Press
SPK
to hang up.
-OR-
1.
Press
CALL
key (or lift handset)
2.
Dial Call Forward service code:
842
= Call Forward Dual Ring
843
= Call Forward Busy
844
= Call Forward Busy/No Answer
845
= Call Forward No Answer
848
= Call Forward Immediate
3.
To Enable : Dial
1
+ Extension Number;
To Disable: Dial
0
.
4.
Press
SPK
to hang up.
-OR-
1.
Press
CALL
key (or lift handset).
2.
Dial
888
.
3.
Dial Call Forwarding condition:
2
= Busy or No Answer
4
= Immediate All Calls
6
= No Answer
7
= Immediate with simultaneous ringing
0
= Cancel
4.
Dial destination extension.
5.
Dial Call Forwarding type:
2
= All calls
3
= Outside calls only
4
= Intercom calls only
6.
Press
SPK
to hang up (hang up at SLT).
To override an extension’s Call Forward
or Do Not Disturb:
1.
Call the forwarded or DND extension.
2.
Press Override key (SC 851: 37).
