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Problem Solving 5-19

BIOS Messages (Continued)

Message

Description

System timer error*

The timer test failed. Requires repair of the system
board.

UMB upper limit segment address:

nnnn

Displays the address

nnnn of the upper limit of the

Upper Memory Blocks, indicating released segments of
the BIOS, which may be reclaimed by a virtual memory
manager.

Video BIOS shadowed

The video BIOS is successfully copied to shadow RAM.

*If your system displays this message, write down the message and notify your customer representative.

If your system fails after you made changes in the BIOS Setup menus, you may be able to correct the
problem by entering Setup and restoring the original values.

Содержание NEAX Express

Страница 1: ...U s e r s G u i d e NEAX Express...

Страница 2: ......

Страница 3: ...U s e r s G u i d e NEAX Express...

Страница 4: ...tor control Since implementation by customers of each product may vary the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NE...

Страница 5: ...E Controller 1 11 Network Controller 1 11 SCSI Controller 1 12 Video Controller 1 12 Peripheral Controller 1 13 Serial Ports 1 13 Parallel Port 1 13 Keyboard and Mouse 1 13 ACPI 1 13 External Device C...

Страница 6: ...enu 3 12 Security menu Continued 3 13 Server Menu 3 14 System Management Submenu 3 15 Server Management Information Submenu 3 16 Console Redirection Submenu 3 16 PEP Management Submenu 3 17 PEF Filter...

Страница 7: ...edia Device 4 28 Removing a 5 25 Inch Device 4 33 5 Problem Solving Problem Solving 5 2 Static Precautions 5 2 Resetting the System 5 2 Fault Resilient Booting 5 2 Troubleshooting Checklists 5 3 Initi...

Страница 8: ...rd B 8 Adding and Removing ISA Cards B 9 Modifying Resources B 10 System Resource Usage B 11 Multiboot Add in MBA Window B 12 Password Administration PWA Window B 13 System Event Log SEL Window B 15 F...

Страница 9: ...sor Type Code Table C 15 SDR Viewer C 17 SDR Viewer Menu Options C 18 FRU Viewer C 18 FRU Viewer Menu Options C 19 D Platform Event Paging Platform Event Paging D 2 Using Platform Event Paging D 2 Glo...

Страница 10: ...viii Contents...

Страница 11: ...additional processor optional memory options cards and peripheral devices Chapter 5 Problem Solving contains helpful information for solving problems that might occur with your system Appendix A Syst...

Страница 12: ...s of life CAUTION Cautions indicate situations that can damage the system hardware or software Note Notes give important information about the material being described Names of keyboard keys are print...

Страница 13: ...his Guide xi Related Documents In addition to this guide the following system document is shipped with your server System Release Notes Release Notes provide you with the latest information about your...

Страница 14: ...doing the procedures in this manual make sure that your system is powered off and unplug the AC power cords from the back of the chassis Failure to disconnect power before opening your system can resu...

Страница 15: ...the external ports Remote Earths To prevent electrical shock connect all local individual office computers and computer support equipment to the same electrical circuit of the building wiring If you a...

Страница 16: ...ystem warm or cool to room temperature before using it Keep the system away from magnetic forces Keep the system dry Do not wash the system with a wet cloth or pour fluid into it Protect the system fr...

Страница 17: ...Overview Overview System Chassis Power Supply Peripheral Bays SAF TE SCSI Accessed Fault Tolerant Enclosure Board System Board Features Emergency Management Port Console Platform Event Paging System...

Страница 18: ...tem configured with two power supplies the system will continue to operate with a single power supply failure Self contained power supply units that can be easily installed or removed from the back of...

Страница 19: ...lock calendar RTC Front panel controls and indicators LEDs System Setup Utility SSU Basic Input Output System BIOS Power On Self Test POST and Setup stored in flash memory Integrated onboard Cirrus Lo...

Страница 20: ...both the standard and additional redundant power supply module slots become hot swappable Hardware monitors temperature fans and voltage and software monitors to indicate failures Mechanical Keylock...

Страница 21: ...e The major system components are shown in the following illustrations System Chassis Left Side View A Removable media bays 2 B Speaker Switch assembly C System board D Front input fan E Rear exhaust...

Страница 22: ...E SCSI disk drive bays 7 F SCSI backplane board G Fans behind SCSI disk drive bays 3 standard H Interlock switch I Standard power supply J Power supply module slots one standard power supply slot and...

Страница 23: ...rriers Note The SCSI hard disk drive bays contain a hot swap back plane that require an 80 pin single connector attachment SCA connector on the drives that you install SAF TE Board The system has a SA...

Страница 24: ...nly be plugged into the first 20 pins of the 24 pin main power connector X Reserved G ATX Aux power connector Y ISA connector H Fan connector FAN2A Z Chassis intrusion connector I Diskette drive conne...

Страница 25: ...f the processor cartridge The cache includes burst pipelined synchronous static RAM BSRAM The L2 cache is offered in 512 KB configurations only with error correcting code ECC that operates at half the...

Страница 26: ...tem board has four full length PCI PCI 33 32 bit connectors The PCI features include Bus speed up to 33 MHz 32 bit memory addressing 5 V signaling environment Burst transfers of up to 133 Mbps 8 16 or...

Страница 27: ...ode 4 timings Transfer rates up to 33 MB s Buffering for PCI IDE burst transfers Master slave IDE mode Up to two devices per channel two channels IDE0 and IDE1 The IDE controller provides support for...

Страница 28: ...or resistor loads are required to connect devices to the SCSI controller other than termination in the device at the end of the cable The SCSI bus is terminated on the server board with active termina...

Страница 29: ...be locked automatically if there is no keyboard or mouse activity for a predefined length of time if specified through the System Setup Utility SSU Once the inactivity lockout timer has expired the k...

Страница 30: ...the server s current status SEL contents can be retrieved after system failure for analysis by field service personnel using server management software tools such as Intel Server Control available on...

Страница 31: ...Platform Event Paging share your modem PEP has priority over all applications except EMP If an alert occurs PEP will reset your modem and page you Information on the Emergency Management Port EMP Cons...

Страница 32: ...m board where BMC firmware and server management software process the signal The side cover switches operate as interlock switches controlling power shut down to the system for safety reasons Software...

Страница 33: ...o enter BIOS Setup or the SSU However you will not be able to change many of the options Must enter the administrator password if you want to enter BIOS Setup or the SSU and have access to all of the...

Страница 34: ...unless a password is entered To set this feature use the SSU Security Subsystem Group To write protect access to diskette whether the server is in secure mode or not use the Setup main menu Floppy Op...

Страница 35: ...hapter 3 Boot without keyboard The system can boot with or without a keyboard During POST before the system completes the boot sequence the BIOS automatically detects and tests the keyboard if it is p...

Страница 36: ...1 20 System Overview...

Страница 37: ...2 Setting Up the System Overview Selecting a Site Unpacking the System Getting Familiar with the System Making Connections Setting the Line Voltage Connecting the Power Cord s Powering On Your System...

Страница 38: ...ounded outlet CAUTION When two power supplies are installed in the system the power plug from each of the power supplies must be plugged into the same common ground power outlets Clean dust free and w...

Страница 39: ...containers prior to unpacking If the shipping boxes are damaged note the damage and if possible photograph it for reference After removing the contents of the containers keep the cartons and the packi...

Страница 40: ...losed This figure shows the location of the front system features Front Features A System indicators See Front View with Front Door Opened later in this chapter B Keylock When locked secures the front...

Страница 41: ...en the front door of the cabinet as follows 1 If door is locked unlock the front door 2 Pull the bottom of the front door out and tilt up until it is aligned level with the top of the cabinet then pus...

Страница 42: ...to eject diskette E DC power ON OFF switch Press to turn system DC power on or off F Reset switch Press to reinitialize system G DC power ON OFF See table Front System Status Indicator LEDs that foll...

Страница 43: ...that follows H Orange LAN status light See Table LAN Status Indicator LEDs I O Panel that follows I USB connectors Two USB connectors J VGA VGA monitor 15 pin connector K Power supply status green li...

Страница 44: ...Off Not active None required normal ON Amber Failure has occurred in one or more power supplies see the Power Supply Status Indicators table DC Power Status Amber that follows Fan Alarm Off All fans o...

Страница 45: ...LEDs are active only when a RAID board is installed Disk Drive Status Conditions Condition LED No Error Off Faulty or Rebuild Stopped Steady ON Rebuild Slow Blink for approximately one second Identify...

Страница 46: ...SU refer to Appendix B of this User s Guide Refer to the previous figure Rear Features and Controls and connect your keyboard monitor and mouse Connect any external peripheral devices such as a printe...

Страница 47: ...etween 200 and 240 VAC the line voltage selector switch on the power supply must be set to 230 If you set the switch to the 115 VAC position the power supply will be damaged when you plug in your syst...

Страница 48: ...2 12 Setting Up the System Setting the Line Voltage A Voltage selector switch set to 115 VAC B Voltage selector switch set to 230 VAC...

Страница 49: ...by an agency acceptable in your region The power cord connector that plugs into the system must be an IEC type CEE 22 female connector The power cord must be less than 1 8 meters 6 0 feet long WARNING...

Страница 50: ...tem board monitors and logs system voltage changes When powering down your system you may experience a 1 5 second delay from the time you press the push button power on off switch on the front panel a...

Страница 51: ...3 Configuring Your System Configuring Your System Hot Keys BIOS Setup Utility Adaptec SCSI Utility Installing Video Drivers Configuring System Board Jumpers...

Страница 52: ...SI controllers in your system or to perform a SCSI disk format or verify disk operation on the SCSI disk drives If your system has been factory configured the SSU BIOS Setup or Adaptec Configuration U...

Страница 53: ...nu bar at the top of the Main Menu lists the following selections Menu Use Main Use this menu for basic system configuration Advanced Use this menu for setting the Advanced Features available on your...

Страница 54: ...alue of an item HOME or END Move cursor to top or bottom of window PAGE UP or PAGE DOWN Move cursor to next or previous page F9 Load default configuration values for this menu F10 Save configuration v...

Страница 55: ...ess ENTER Refer to Secondary IDE Master and Slave Submenu Keyboard Features Press ENTER Refer to Keyboard Submenu Memory Cache Enabled Disabled Enables processor cache CPU Speed Setting Processor Spee...

Страница 56: ...ector Transfer Disabled 2 4 8 or 16 sectors Determines the number of sectors per block for multi sector transfers This field is informational only for Type Auto LBA Mode Control Disabled Enabled Enabl...

Страница 57: ...Off Selects power on state for Num Lock Key Click Disabled Enabled Enables or disables key click Keyboard auto repeat rate 13 3 sec 10 sec 6 sec 2 sec 30 sec 26 7 sec 21 8 sec 18 5 sec Selects key rep...

Страница 58: ...tion Press ENTER Refer to PCI Configuration Submenu Integrated Peripherals Configuration Press ENTER Refer to Integrated Peripherals Configuration Submenu Advanced Chipset Control Press ENTER Refer to...

Страница 59: ...the device as a PCI bus master Latency Timer Default 0020h 0040h 0060h 0080h 00A0h 00C0h 00E0h Minimum guaranteed time in units of PCI bus clocks that a device may be master on a PCI bus PCI Device Sl...

Страница 60: ...IOS to configure the port OS Controlled forces OS to configure the port Base I O Address 3F8 2F8 3E8 2E8 Selects the base I O address for COM port 2 Interrupt IRQ 4 IRQ 3 Selects the IRQ for COM port...

Страница 61: ...sabled Enabled If enabled ISA Master and DMA cycles are forwarded to PCI Delayed Transaction Disabled Enabled Enable the delayed transaction mechanism when PIIX4 is target of a PCI transaction Passive...

Страница 62: ...on system board refer to System Board Jumpers in this chapter Set Supervisor Password Press ENTER When the Enter key is pressed the user is prompted for a password press ESC key to abort Once set thi...

Страница 63: ...enabled unless at least one password is enabled Video Blanking Disabled Enabled Blank video when secure mode is activated The user must enter a password to unlock the system Cannot be enabled unless...

Страница 64: ...PCI IRQs to IO APIC mapping Disabled Enabled If enabled BIOS will describe direct PCI interrupt connections to IO APIC in multiprocessor table Do not enable if OS does not support this feature Process...

Страница 65: ...ents Clear Event Log No Yes Yes clears the System Event Log EMP Password Switch Disabled Enabled EMP ESC Sequence Refer to Appendix B EMP Hangup Line String Refer to your modem documentation Modem Ini...

Страница 66: ...A Information field only Chassis Serial Number N A Information field only BMC Revision N A Information field only Primary HSBP Revision N A Information field only Console Redirection Submenu Feature...

Страница 67: ...the current page string PEF Filter Events Submenu Feature Choices Description Your Setting PEF Enable Disabled Enabled Enable or disable all triggers for Platform Event Paging If this is enabled and...

Страница 68: ...g BIOS Boot Spec Support Enabled Limited Enable this option if the boot order is important Boot Device Priority Press ENTER Refer to Boot Device Priority Submenu Hard Drive Press ENTER Refer to hard D...

Страница 69: ...menu Option Description 1 Hard Drive 1 or actual drive string IDE drives will have a suffix attached to the drive ID string PM hard drive on Primary Master Channel PS hard drive on Primary Slave Chann...

Страница 70: ...to exit Exit Menu Choices Description Exit Saving Changes Exits after writing all modified Setup item values to CMOS Exit Discarding Changes Exits leaving CMOS unmodified Load Setup Defaults Loads de...

Страница 71: ...SCSI utility starts When the Adaptec SCSI Utility detects more than one AIC 78xx host adapter it displays a selection menu listing the bus and device number of each adapter When the selection menu ap...

Страница 72: ...ecord any changes you make to these settings Adaptec SCSI Utility Setup Configurations OPTION RECOMMENDED SETTING OR DISPLAY ONLY YOUR CONFIGURATION SCSI Bus Interface Definitions Host Adapter SCSI ID...

Страница 73: ...BIOS is disabled 2 Do not remove media from a removable media drive if it is under BIOS control Exiting Adaptec SCSI Utility To exit the Adaptec SCSI Utility press ESC until a message prompts you to e...

Страница 74: ...chassis ground The system board jumpers enable you to set specific operating parameters for your system A jumper is a small plastic encased conductor shorting plug that slips over two jumper pins The...

Страница 75: ...ch installed on chassis indicates when cover has been removed 6 7 Disable Chassis intrusion switch is bypassed J3J1 BMC Forced Update Mode 9 10 Normal System boots normally 10 11 Program System attemp...

Страница 76: ...s 1 Power off the system and remove the left panel as described in Chapter 4 of this guide 2 Check to ensure the system power cord is removed from the back of the system 3 Locate the position of the j...

Страница 77: ...ord Clear jumper back to pins 5 6 6 Replace the panel and power on the system 7 To specify a new password run the BIOS Setup Utility as described earlier in this chapter Recovering the BIOS Qualified...

Страница 78: ...d the system to hang The primary processor is taken off line and the system will boot off the secondary if installed otherwise it will try to boot again off of the primary Bad memory or a bad plug in...

Страница 79: ...stem and remove the left panel as described in Chapter 4 of this guide 2 Move the chassis intrusion detection jumper from pins 5 6 to pins 6 7 to disable the alarm switch 3 Reinstall the side cover fo...

Страница 80: ...3 30 Configuring Your System...

Страница 81: ...Information Static Precautions Preparing Your System for Upgrade Equipment Log Opening the Front Door Removing a Side Panel Installing a Side Panel Modifying the System Board Option Boards Hard Disk...

Страница 82: ...er on off switch on the front panel and your system powering down This is normal system operation and is required by the server management logic CAUTION Operating your system with the side panels remo...

Страница 83: ...encil ESD workstation or antistatic wrist strap recommended Equipment Log Use the equipment log form located at the end of this manual to record the model and serial number of your system all installe...

Страница 84: ...ith the side panels removed Always replace the panels before powering on the system WARNING If you are removing the side panel after the system is set up you must first power off the system and all ex...

Страница 85: ...are firmly seated in their respective slots and that all interior cables are properly connected 3 Insert the metal tabs on the top and bottom of the side panel into their slots on the chassis Slide t...

Страница 86: ...lacing the Real time Clock Battery You may need to replace the real time clock battery because of its life span The battery Vendor Part CR2032 is a commodity part available through many vendors Notice...

Страница 87: ...in figure 4 Gently push down on the screwdriver to lift the battery B 5 Remove the battery from its socket C 6 Dispose of the battery according to local ordinance 7 Remove the new lithium battery fro...

Страница 88: ...udes processor core with an integrated 16 KB primary L1 cache secondary L2 cache thermal plate back cover The SECC2 packaged cartridge includes processor core with an integrated 16 KB primary L1 cache...

Страница 89: ...as one processor and you would like to add a second processor contact your Service Representative for assistance 3 If your system has one processor and you are replacing it leave the termination board...

Страница 90: ...e that the alignment notch in the SEC cartridge fits over the plug in Slot 1 Push down firmly with even pressure on both sides of the top until the SEC cartridge is seated 12 To lock in the processor...

Страница 91: ...d processor then you must contact your Service Representative for assistance 3 If your system has one processor and you are replacing it leave the termination board intact in the empty secondary proce...

Страница 92: ...h sides of the top until the SEC cartridge is seated 10 To lock in the processor push the latches inward until they secure the SEC cartridge into place in the URM Item A in Figure Removing a Processor...

Страница 93: ...en all four sockets are populated the system board supports a maximum of 1 GB of memory with 256MB DIMMs A DIMM will always be installed in the bottom socket When you install additional DIMMs you must...

Страница 94: ...64 64 32 160 64 32 32 32 160 64 64 32 32 192 64 64 32 32 192 64 64 64 192 128 32 32 192 128 64 224 64 64 64 32 224 128 32 32 32 224 128 64 32 256 64 64 64 64 256 128 64 32 32 256 128 64 64 256 128 128...

Страница 95: ...ve it from its antistatic package 3 Position the DIMM so that the two notches in the bottom edge of the DIMM align with the keyed socket Inserting Memory DIMMs 4 Insert the bottom edge of the DIMM int...

Страница 96: ...left side panel as described earlier in this chapter 2 Gently push the plastic ejector levers out and down to eject a DIMM from its socket 3 Hold the DIMM only by its edges being careful not to touch...

Страница 97: ...s designed for Plug and Play systems are automatically configured by the system without any user intervention Older ISA adapters must be manually configured as detailed below Once the manual configura...

Страница 98: ...rd 1 Power off the system and remove the left side panel as described earlier in this chapter 2 Remove and save the expansion slot retainer bar by pressing down on its top snap fastener and pulling th...

Страница 99: ...ecord the option board serial number in the equipment log 6 Set any board jumpers or switches as described in the documentation that comes with the option board 7 Refer to the documentation accompanyi...

Страница 100: ...to the space that was occupied by the expansion slot cover 10 Be sure to push the bracket slot up against the expansion slot frame If this is not done the bracket may interfere with an adjacent bracke...

Страница 101: ...ee Make sure that you do not scrape the board against other components 5 Remove the board from the expansion slot and place it in an antistatic wrapper If you are replacing a board go to Installing an...

Страница 102: ...LVD disk drive into an LVD disk drive only system for it may cause data corruption The only way a non LVD disk drive can be used with an all LVD disk drive system is by first powering down the system...

Страница 103: ...the bottom drive Fill the bays bottom to top Note ESD can damage disk drives boards and other parts This system can withstand normal levels of environmental ESD while you are hot swapping SCSI hard d...

Страница 104: ...s front panel is no longer needed Removing the Disk Carrier s Front Panel Go to step 5 3 If swapping a hard disk drive remove its carrier from the SCSI hard disk drive bay and perform the following pr...

Страница 105: ...the drive in the carrier with its connector facing the back of the carrier Turn the drive and carrier over and secure the drive in the carrier with the four screws supplied with the disk drive Securin...

Страница 106: ...4 26 Upgrading Your System Installing a Disk Carrier into the Bay 9 Close the front door on the system If necessary configure the system as described in Chapter 3 Configuring Your System...

Страница 107: ...E channel connector Each of these supports two devices for a total of four IDE devices Your system includes the primary channel IDE interface cable A first master device and a second slave device are...

Страница 108: ...on for future reference In case of any trouble with a CD ROM please contact your nearest service representative To prevent direct exposure to the laser beam do not try to open the enclosure Use of con...

Страница 109: ...ront System Bezel 4 Remove the EMI metal shield covering the bay where you are installing a media device as shown below The metal shield is removed by pulling on the tabs at the top and bottom of the...

Страница 110: ...ation Removing a Filler Panel 6 Remove the device from its protective wrapper and place it on an antistatic surface Record the drive model and serial number in the equipment log 7 Set any drive jumper...

Страница 111: ...Rails 9 Install the media device into the bay as follows Move any cables in the bay out of the way Align the rails on the media device with the supports in the bay Slide the device into the bay until...

Страница 112: ...goes to pin 1 on the cable connector Align the red edge of the connector with pin 1 notched end on the drive connector If you are installing a SCSI device connect the SCSI cable and system power cable...

Страница 113: ...from and as described earlier in this chapter 2 Open the front door as described earlier in this chapter 3 Observe static precautions Use an antistatic wrist strap CAUTION Observe static precautions U...

Страница 114: ...he device completely out of the bay see Figure above 7 Install an EMI metal shield over the bay area where you removed the peripheral device The EMI shield is secured by just snapping it into place 8...

Страница 115: ...ic Precautions Resetting the System Fault Resilient Booting Troubleshooting Checklists Additional Troubleshooting Procedures Specific Problems and Corrective Actions Problems with the Network PCI Inst...

Страница 116: ...stem components For proper cooling and airflow always replace the side panels before powering on your system Static Precautions An electrostatic discharge ESD can damage disk drives option boards and...

Страница 117: ...n the system board correct Are all jumpers and switch settings on option boards and peripheral devices correct To check these settings see the respective appendices If applicable ensure that there are...

Страница 118: ...not work Obtain an authorized copy of the software If you are running the software from a diskette is it a good copy If you are running the software from a hard disk drive is the software correctly i...

Страница 119: ...problem recurs you may need to reformat the hard disk drive The hard disk drive the drive controller or the system board may be defective If the problems are intermittent there may be a loose cable d...

Страница 120: ...heral devices Failure to do so can cause permanent damage to the system and or the peripheral devices 1 Turn off the system and all external peripheral devices Disconnect all devices from the system e...

Страница 121: ...e there is a problem with the display it emits a series of long and short beeps Write down any beep code emitted This information is useful to your service representative Refer to the BIOS User s Info...

Страница 122: ...ence of each mass storage device installed in the system As each device is checked its activity indicator should turn on briefly Check for the following Does the diskette drive activity indicator turn...

Страница 123: ...ation software The startup prompt Press F2 key if you want to run Setup does not appear on the screen The bootable CD ROM is not detected The SSU does not boot Try the solutions in the order given If...

Страница 124: ...video monitor switch settings correct Is the video monitor signal cable properly installed Is the onboard video controller enabled If you are using an option video controller board perform the follow...

Страница 125: ...no serviceable components inside the power supply If the power supply is opened the manufacturer s warranty is voided Check the following Is AC power available at the wall outlet Are the system power...

Страница 126: ...are If you have problems with application software perform the following Verify that the software is properly configured for the system Refer to the software installation and operation documentation f...

Страница 127: ...roups 7 Find and select the option that says Display F2 for Setup Message during POST 8 Press Enter to display the option menu 9 Select Enable and press Enter 10 If you are finished editing the settin...

Страница 128: ...to remove the system board from the chassis and you probably do not need to remove any add in boards 4 Locate the CMOS configuration jumper at the edge of the system board toward the front of the sys...

Страница 129: ...more information on crossover cabling see your hub documentation The Activity LED doesn t light Make sure you ve loaded the correct network drivers Network may be idle Try accessing a server The cont...

Страница 130: ...rmation This section describes the various screen messages and beep codes of the system BIOS The BIOS indicates errors by writing an error code to the PS 2 standard logging area in the Extended BIOS D...

Страница 131: ...ixed disk is not working or not properly configured Check to see if the fixed disk is attached properly Run Setup to be sure the fixed disk type is correctly identified Incorrect Drive A type run SETU...

Страница 132: ...d the next time the system is booted Real time clock error Real time clock fails BIOS test May require board repair Shadow Ram Failed at offset nnnn Shadow RAM failed at offset nnnn of the 64K block a...

Страница 133: ...Memory Blocks indicating released segments of the BIOS which may be reclaimed by a virtual memory manager Video BIOS shadowed The video BIOS is successfully copied to shadow RAM If your system display...

Страница 134: ...11 Keyboard error No 0212 Keyboard Controller Failed Yes 0213 Keyboard locked Unlock key switch Yes 0220 Monitor type does not match CMOS Run SETUP No 0230 System RAM Failed at offset No 0231 Shadow R...

Страница 135: ...106 Processor 0 Thermal Trip failure Yes 8107 Processor 1 Thermal Trip failure Yes 8108 Watchdog Timer failed on last boot BSP switched Yes 810A Processor 1 failed initialization on last boot Yes 810B...

Страница 136: ...5 22 Problem Solving...

Страница 137: ...A System Cabling System Cabling Before You Begin Static Precautions Standard Configuration...

Страница 138: ...manual make sure that your system is powered off and unplug the AC power cords from the back of the chassis Failure to disconnect power before opening your system can result in personal injury and equ...

Страница 139: ...d Referring to the Figure below a 68 pin wide SCSI interface cable D is connected to the SCSI connector E in the lower middle of the system board This cable connects to the rear of the hard disk drive...

Страница 140: ...C SCSI Backplane D Wide SCSI Interface cable E Wide SCSI connector 68 pin F Diskette drive connector G Diskette interface cable H Diskette drive I Primary IDE connector J IDE Interface Cable K IDE CD...

Страница 141: ...System Cabling A 5 Standard System Cable Routing A Ultra2 LVD SCSI cable 68 pins B IDE cable 40 pins...

Страница 142: ...A 6 System Cabling...

Страница 143: ...B System Setup Utility System Setup Utility SSU Creating SSU Diskettes Running the SSU Exiting the SSU...

Страница 144: ...complies with the ISA Plug and Play specifications The SSU works with any compliant configuration CFG file supplied by the peripheral device manufacturer The I O baseboard includes a CFG file The CFG...

Страница 145: ...SH resident BIOS Setup Utility F2 to enable it so that you can use the SSU If necessary you can disable the drive after you exit the SSU Information entered using the SSU overrides information entered...

Страница 146: ...rn on your video monitor and your system 2 There are two ways to start the SSU After creating a set of three SSU diskettes from the CD Insert the SSU diskette in drive A and reboot your server from th...

Страница 147: ...which tasks are visible in the Available Tasks section and what actions each task perform For a new mode setting to take effect the user must exit the SSU and restart it Language this button lets you...

Страница 148: ...rol by keeping the task as the center of operation until the user closes the task window There are three ways to launch a task In the SSU Main window double click on the task name under Available Task...

Страница 149: ...en the RCA window appears it displays messages similar to the following Baseboard System Board PCI Card Bus 00 dev 00 Host Processor Bridge PCI Card Bus 00 dev 0D Multifunction Controller PCI Card Bus...

Страница 150: ...is also used by the system BIOS to configure the hardware when the system is booted 1 From the SSU main window launch the RCA by selecting the Resources task under the RCA heading in the task box 2 Wh...

Страница 151: ...the cards This alerts you to any possible problems with that particular card in the current configuration To add an ISA card 1 Click on Add ISA Card in the RCA window 2 Specify the directory for the C...

Страница 152: ...device along with possible choices and the resources associated with those choices displays To make a modification 1 Highlight the function in the Configuration window 2 Press the spacebar press Enter...

Страница 153: ...shows what resources each device is consuming This information is useful for choosing resources if a conflict occurs Devices can be organized according to the resources the user wants to examine using...

Страница 154: ...t Device Priority window lists the current boot priority order The Hard Drives window lists the hard disk drive s in your system During bootup BIOS searches the list of device types shown in the Boot...

Страница 155: ...hange or Clear the User Password Click on the User password button Enter the old password in the first field Enter the new password in the second field or leave blank to clear Confirm the password by...

Страница 156: ...place during it will drop the server into secure mode Secure Boot Mode Force the server to boot directly into secure mode Video Blanking Turn off the video when the server is in secure mode Floppy Wr...

Страница 157: ...L heading in the task box Click OK The SEL Viewer Add in window Event Log displays 2 The following screen choices are available Screen Choice Options File Menu Load SEL View data from a previously sav...

Страница 158: ...data from a previously saved FRU file Save FRU Save the currently loaded FRU data to a file Clear FRU Clears the FRU data from the BMC Exit Quits the FRU Viewer View Menu FRU Info Displays informatio...

Страница 159: ...a from a previously saved SDR file Save SDR Save the currently loaded SDR data to a file Clear SDR Clears the SDR data from the BMC Exit Quits the SDR Viewer View Menu SDR Info Displays information ab...

Страница 160: ...System Setup Utility Exiting the SSU Exiting the SSU causes all windows to close 1 Exit the SSU by opening the menu bar item File in the SSU Main window 2 Click on Exit or Highlight Exit and press En...

Страница 161: ...C Emergency Management Port Emergency Management Port How the EMP Works EMP Requirements and Configurations Setting Up the Server for the EMP Main EMP Console Window Phonebook Management Plug ins...

Страница 162: ...Configuration The following server operations are available from the Console Manager Connecting to remote servers Powering the server ON or OFF Resetting the server SEL viewer SDR viewer FRU viewer T...

Страница 163: ...rver s firmware allowing the client to remotely reset or power the server up or down The client can also view the server s System Event Log SEL Field Replaceable Unit FRU information or Sensor Data Re...

Страница 164: ...COM 2 port is configured for console redirection in BIOS The three EMP access modes are disabled pre boot and always active EMP Console Access Modes Server Configured for Console Redirection Mode Serv...

Страница 165: ...space Client Configuration The EMP will support all COM ports on the client system along with any Windows NT 95 compatible modem Server Configuration The EMP requires the server s COM 2 port to be con...

Страница 166: ...assword anyone can access the EMP by clicking OK through the password prompt In the EMP Password area of the System Management Submenu the EMP Password Switch option must be set to enable Then type in...

Страница 167: ...o access server control operations and to launch the management plug ins from At the top of the GUI is the menu and tool bar These provide the options to initiate plug ins and other support features A...

Страница 168: ...onnected the status bar says Connected Otherwise the line is blank EMP Console Main Menu File Exit Exits the EMP Console Connect Disconnect disconnects the server connection Re Connect raises the conn...

Страница 169: ...d to a server initiating connection generates a warning message It lets you know that the existing connection will be terminated if you continue trying to initiate the new connection You are prompted...

Страница 170: ...splays dialog level help information Power On Off Selecting Power On Off from the Action menu allows you to power the server on or off with post power up options It generates the Power on off dialog P...

Страница 171: ...Reset resets the server with the selected post reset options This operation is not allowed if the server is configured in RESTRICTED mode for EMP operations Post reset Option sets the post reset opti...

Страница 172: ...the phonebook Selecting this option clears the Server and Phone No Fields You must click Save for the entry to be added to the phonebook Modify lets you edit an existing entry You select an existing...

Страница 173: ...orm Options available through the SEL viewer see the SEL Viewer figure below are View the SEL from a saved file Save the SEL to a file View SEL summary info View all SEL entries View SEL info by event...

Страница 174: ...cify a filename to which the data will be saved The default filename is SELLOG DAT If no SEL events have been retrieved then this menu option is not available Exit exits the EMP Connect View SEL Infor...

Страница 175: ...n the table identifies the microcontroller which reported the event to the SEL Detailed information regarding the event is available from the Event Description column in the SEL Viewer For example if...

Страница 176: ...ard Fan0 BMC Physical Security 26 Chassis Intrusion BMC Secure Mode Violation Attempt 27 EMP password at the time of connecting to the server BMC Secure Mode Violation Attempt 28 Secure Mode Violation...

Страница 177: ...C Memory EF OC EF E7 02 Memory Parity error Parity Critical Interrupt EF 13 EF E7 00 Bus Timeout Bus timeout Critical Interrupt EF 13 EF E7 02 I O Check I O Channel check NMI Critical Interrupt EF 13...

Страница 178: ...the server Settings lets you change operating parameters for the SDR viewer This menu displays the following suboption Display HEX Verbose toggles between HEX mode and interpreted mode of displaying S...

Страница 179: ...oard and product information FRU Info displays the FRU summary information as returned by the server Settings lets you change operating parameters for the FRU viewer This menu displays the following s...

Страница 180: ...C 20 Emergency Management Port...

Страница 181: ...D Platform Event Paging...

Страница 182: ...er the PEP Management submenu from the Server Menu 3 Set the PEP Enable field to Enable 4 Enter your page string in the PEP Page String field This consists of the attention command for you modem gener...

Страница 183: ...of data for safe keeping The data is copied from computer memory or disk to a floppy disk magnetic tape or other media backup battery The battery in your computer that maintains the real time clock a...

Страница 184: ...OM drive A type of mass storage device that reads information from a compact disk Centronics port An industry standard parallel port See also parallel port CGA Color Graphics Adapter A type of video d...

Страница 185: ...software program that a computer must use to recognize and operate certain hardware such as a mouse or a video monitor disk drive A device that stores data on a hard or floppy disk A floppy disk driv...

Страница 186: ...s powered off See also flash EPROM and ROM expanded memory See EMS expansion slot See backplane slot extended memory The protected memory above 1M that is directly accessible by the microprocessor thr...

Страница 187: ...m that you use to change the configuration of some ISA desktop computers This program also contains information about the hardware in the computer IDE Integrated Drive Electronics A type of hard disk...

Страница 188: ...ves Note that in order to achieve LVD performance all devices including cable controller and drive must support LVD M Megabyte 1 048 576 bytes See also byte math coprocessor An IC that works with the...

Страница 189: ...vents an unauthorized user from operating your computer See also EEPROM PCI Peripheral Component Interconnect PCI is a high performance peripherals I O bus supporting data transfers of up to 132MB per...

Страница 190: ...s and enclosure environment fan power supply temperature etc using the SCSI bus to indicate faults save To store information on a floppy disk hard disk magnetic tape or some other permanent storage de...

Страница 191: ...System Setup Utility The program that you use to change the configuration of your system This program also contains information about the hardware in your system and is used to read the System Event L...

Страница 192: ...10 Glossary...

Страница 193: ...ny components added to the system such as hard disk drives add in boards or printers Record the model and serial numbers of the unit and system baseboard The model and serial numbers of the system uni...

Страница 194: ...MM Slot 3 DIMM Slot 4 Modem Diskette Drive A Diskette Drive B Tape Drive 1 Tape Drive 2 CD ROM Drive 1 Hard Disk Drive 1 Hard Disk Drive 2 Hard Disk Drive 3 Hard Disk Drive 4 Hard Disk Drive 5 Hard Di...

Страница 195: ...ock protect 3 27 chassis intrusion detection 3 29 Controller diskette floppy 1 11 IDE 1 11 keyboard mouse 1 13 network 1 11 system board management BMC 1 14 D DIMMs configurations 4 14 replacing 4 13...

Страница 196: ...5 12 bootable CD ROM not detected 5 14 CD ROM drive activity light 5 12 characters are distorted or incorrect 5 11 diskette drive activity LED does not light 5 11 F2 key prompt does not appear 5 12 in...

Страница 197: ...Soft boot 5 2 Status indicators 2 8 Switches alarm 1 16 DC power 5 2 locking reset and power on off Setup 1 18 reset 5 2 System cabling A 2 configuring 3 2 powering on 2 13 resetting 5 2 status indica...

Страница 198: ...Index 4...

Страница 199: ...xx...

Страница 200: ...456 01509 000...

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