NEC MultiSync ME431 IR-2, Руководство пользователя

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Troubleshooting (1/3)
For general instructions on troubleshooting, please refer to standard user’s manual of the base model monitor
ME431, ME501 & ME551.
The touch panel does not respond
▪
Make sure that PIP (picture in picture), PBP (picture by picture), TILE MATRIX, ROTATE and ZOOM are not
selected.
▪
Check the input signal setting.
▪
The touch panel function does not support the internal media player function. Please use the remote control
to set the media player while the touch panel function is working.
▪
Check the PC SOURCE setting in OSD in CONTROL.
Using SDM Slot-in PC:
▪ Make sure that PC SOURCE is AUTO or OPTION, and the input signal is set to OPTION.
▪ Make sure the SDM Slot-in PC is connected properly.
▪
Make sure the USB cable is connected properly to the USB Type-A input of the SDM Slot-in PC.
Using Raspberry Pi Compute Module:
▪
Make sure that PC SOURCE is AUTO or COMPUTE MODULE, and the input signal is set to
COMPUTE MODULE.
▪ Make sure the Raspberry Pi Compute Module and Raspberry Pi Interface Board is connected
properly.
▪
Make sure the USB cable is connected properly to the USB Type-A input of Raspberry Pi Compute
Module.
Using external computer:
▪ Make sure that PC SOURCE is AUTO or EXTERNAL PC, and the input signal is set to which supplied
by the connected computer.
▪
Make sure the USB cable is connected properly to the USB Type-A input of the PC.
▪
The touch panel function may not work depending on the specification of an external computer and
connecting method.
▪ If the TOUCH POWER setting in OSD in CONTROL is set to “ON”, change it to “OFF” and back to “ON”
again after a moment.
▪
When using touch function at the display edge, there may be a slight gap between touch position on the
screen and where you touched. It is the specification and not a failure of product.
The response of the touch screen is not correct
▪
Avoid direct sunlight or strong light on the screen.
▪ If there are some obstacles near the TOUCH screen, it may malfunction.
▪
Sensor bar module may be dusty or dirty, wipe gently with a soft cloth.
▪
Make sure the connected PC supports 60Hz. 60Hz provides more frames per second and therefore a faster
touch response.
▪ Make sure no IR interfering lightsource is located in the room.
▪ Make sure no other Infrared Touchscreen is installed too close to the MExx1 IR-2 display.
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