Handset care and cleaning guide
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3
© NEC Enterprise Solutions 2020
1
Handset protection and cleaning overview
NEC provides a wide range of DECT handsets, varying from standard office to purpose built for healthcare,
industry, warehouses, retail and other high-demanding environments. Some of the handset models have
dedicated features to withstand dust, moisture, cleaning with chemicals as well as having anti-bacterial
characteristics.
NEC specifies the IP-rating of a handset. The first digit indicates the level of dust protection, the second the
level of moisture protection. The higher the level, the better. In general the dust level 4 is sufficient for office,
healthcare and many other sectors. The moisture level 5 is sufficient for the daily cleaning of handsets and
exposure to cleaning fluids and wipes. Handsets with a lower protection level should be cleaned with great care
and optionally protected with a protecting pouch. NEC also specifies the cleaning agents that can be used daily
for cleaning the devices.
For most of the handsets in the NEC portfolio a protecting case (pouch) is available. The use of such a case
may help to protect the surface of your DECT handset and will help preventing liquids such as used for
cleaning, from entering it. However for healthcare environment these are not recommended as dedicated
cleanable handset models are available.
Overview of handsets models and protection offered
Model
IP rating
1)
Basic
cleaning 2)
Cleaning with
Disinfectants 2)
Anti-
bacterial 2)
Drop specification
Pouch 3)
M166
IP65
X
X
1.6 m on hardwood
G266
IP40
X
1.2 m on hardwood
EU917041
G566 /
G566s
IP40
X
1.2 m on hardwood
EU917043
G277
IP40
X
2 m on hardwood
EU917129
G577
IP65
X
X
2 m on concrete
EU917129
G577H
IP65
X
X
X
2 m on concrete
EU917129
I755
IP64
X
1.2 m on hardwood
I766
IP65
X
X
2 m on concrete
EU917111
I766Ex
IP65
X
X
2 m on concrete
EU917111
1) see chapter 3
2) see chapter 2
3)
Note: in healthcare environments, the use of a pouch is not recommended, because it may
collect dirt. A pouch is primarily intended to protect the handset in hazardous environments
