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North American Telecommunications Group
For Service: 604-856-9155 / [email protected]
Voicemail Programming
Record Company Greetings
Company Greetings have both a Welcome message followed by the Instruction Message
1. Press
M
SG
key at extension 301
2. Enter security code
(**see note on Table of Contents)
3. Press
SA
(72 on dial pad) to enter system administration
4. Press
W
(9) to record the Welcome greeting (
IF
Applicable)
OR
5. Enter mailbox : (
I
(4 on dial pad) to record an instruction greeting
__801____
(
to record the
morning
greeting)
__802____
(
to record the
afternoon
/Day greeting)
__803____
(
to record the
night
greeting)
__804____
(
to record the
weekend
greeting)
__805 ___
(**see note on Table of Contents)
to record a
holiday
greeting)
6. Press
R
(7 on dial pad) to record and follow the prompts or press
C
(2) to copy the
recording from another greeting
7. Press
L
(5 on dial pad) to listen to your recording and press # to exit listen mode
8. Press
#
to back up one step to step 5 to record another greeting
9. Hang up when you are finished
Thank you for calling………Our regular business hours are….
Welcome Greeting Example:
If you know the extension of the person you are calling please enter it now or press 4 for
our company directory
Instruction Message Example:
To reach reception or to leave a general message please remain on the line
Mailboxes 800-820,400-420, or 001-016 could be used for greetings
To check dial “600” and enter mailbox number to listen to message