9
Hold / Transferring Calls
Holding a Call / Retrieving a Held Call
(Talking)
HOLD
In case of Intercom, the call shall be held as “Exclusive Hold” on your phone.
This operation puts your outside call on System Hold. Other extension user can take the call off Hold.
Holding a Call Exclusively
System setting is necessary to use Exclusive Hold. Ask your Supplier.
This operation puts your outside call on Exclusive Hold. Other extension user can not take the call off Hold.
Trunk Key
(Flashing)
CALL
Hold
Retrieve
(Talking)
Trunk Key
(Flashing)
CALL
Hold
Retrieve
(Flashing)
(Flashing)
Exclusive Hold Key
Transferring a Call to the other Extension
If your phone has DSS or One-Touch key, just press it instead of “HOLD and Extension Number” operation.
(Talking)
HOLD
?
?
?
Extension Number
(Announce)
TRFR
(851+45)
?
?
7
7
2
Retrieve a held outside call (if your extension doesn’t have Trunk Keys)
CALL1
Trunk No. you want to retrieve
TRFR
(To answer own held Trunk)