Program 41 : ACD Setup
41-03 : Incoming Ring Group Assignment for ACD Group
866
Programming
Aspila EX Software Manual
41-03 : Incoming Ring Group Assignment for ACD Group
Description
In
Program 41-03 : Incoming Ring Group Assignments for ACD Group
, for each incoming
trunk group set up in Program 14-05, designate into which ACD Group (1-64) the trunks should
ring for each of the eight Work Periods. Also use this program to assign an Incoming Trunk Ring
Group as priority or normal. Use Program 41-05 and 41-06 to set up the Work Schedules and Work
Periods for trunks. Use Program 41-07 to assign the Work Schedules to the days of the week.
Input Data
Conditions
None
Feature Cross Reference
•
Automatic Call Distribution (ACD)
•
Ring Groups
Level:
Aspila EX
SA
• Available.
Incoming Ring Group Number
1-100
ACD Work Period Mode Number
1-8
Item No.
Item
Input Data
Default
01
ACD Group Number
0-64
0
02
Night Announcement Service
0- No
1- Yes
0
03
Priority Data
0, 1-7
(0 = No priority)
(1 = Highest priority)
0
Содержание ASPILA EX
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