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3-48

Service Level Troubleshooting

Windows 8

To install the USB Virtual COM port driver for printers on a Windows 8 system,
follow these steps:

1. The printer beeps when it is plugged in to show the USB device is recognized.

Device Setup window displays that the Installing Receipt (EPiC Interface) process is
ongoing.

2. Open the Device Manager, and then select

Receipt (EPiC interface)

Содержание RealPOS 7199

Страница 1: ...User Guide NCR RealPOS 7199 Thermal Receipt Station Printer Release 1 0 BCC5 0000 5172 Issue B...

Страница 2: ...e terms and conditions of an agreement you have with NCR NCR s copyright notice must be included It is the policy of NCR Corporation NCR to improve products as new technology components software and f...

Страница 3: ...ply other than the NCR power supply will require you to test this power supply and NCR printer for FCC and CE mark certification Interface Cable A shielded 360 degree interface cable must be used with...

Страница 4: ...dungskabel Bei der Benutzung dieses Produkts mu ein abgeschirmtes 360 Grad Verbindungskabel benutzt werden Die Abschirmleitung mu entweder mit dem Rahmens des Ger tes oder der Erde verbunden sein oder...

Страница 5: ...v...

Страница 6: ...vi...

Страница 7: ...ul interference in which case the user will be required to correct the interference at his own expense Communication Cables Shielded communication cables must be used with this unit to ensure complian...

Страница 8: ...rence Statement This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe A respecte toutes les exigences du...

Страница 9: ...b dieses Ger t in einem Wohngebiet kann sch dliche St rung verursachen die auf Kosten des Benutzers behoben werden m ssen Kommunikationskabel Dieses Ger t mu in Uebereinstimmung mit Kategorie A FCC Ri...

Страница 10: ...A entspricht allen Anforderungen der kanadischen St rung Verursachende Ger te Richtlinie Caution labels information Hot Surface Do not touch Surface chaude Ne pas toucher Sharp edge Keep fingers and...

Страница 11: ...000 5174 NCR RealPOS 7199 Thermal Receipt Station Printer Parts Identification Manual PIM BCC5 0000 5173 NCR RealPOS 7197 to 7199 Thermal Receipt Station Printer Migration Guide BCC5 0000 5175 NCR Rea...

Страница 12: ...8 Removing the Packing Material 8 Repacking the Printer 9 Cleaning the Printer 10 Cleaning the Cabinet 10 Cleaning the Thermal Print Head 10 Choosing a Location 11 Normal Table Top 11 Wall Mounted 11...

Страница 13: ...ous Problems 35 Contacting a Service Representative 35 Chapter 3 Service Level Troubleshooting Diagnostics Overview 37 Startup Level 0 Diagnostics 38 Printer Configuration Level 1 39 Runtime Level 2 D...

Страница 14: ...ipt Synchronization 74 Save Parameters 75 Default Lines per Inch 75 Carriage Return Usage 76 Asian Mode 76 Set Font Type option 77 Set Compress Pitch option 77 Set 48 CHARACTER MODE 78 Set PDF417 MAX...

Страница 15: ...w 95 Interface 95 Sending Commands 95 Using BASIC to Send Commands 95 RS 232C Interface Option 96 Print Speed and Timing 96 RS 232C Technical Specifications 97 Setting Extra RS 232C Options 97 Etherne...

Страница 16: ...on Network Overview 117 Display Format of Configuration Setting Page 118 Top Page 118 Ethernet Configuration Setting Page 119 Save Configuration Message Page 121 Error Message Page 121 TCP IP Setting...

Страница 17: ...ones 136 Receipt Station 136 Appendix E Thai Code Page Function Outline 139 Validate Thai Code Page Function 140 Appendix F Arabic Font Support Outline 145 Contextual Forms 145 Word Ligatures 145 Reve...

Страница 18: ...ed the contact information in the Ordering Thermal Receipt Paper section Updated the table in the Other Supplies section Added cable routing options in the Connecting the Cables section for power supp...

Страница 19: ...liability can help reduce transaction time increasing customer satisfaction and throughput It prints crisp text at a rate of 355mm or 14 inches per second and sharp graphics in 16 levels of grayscale...

Страница 20: ...PS A UPC E JAN8 EAN JAN13 EAN Interleaved 2 of 5 Code bar PDF417 GS1 DataBar QR Drop in paper loading Paper Jam Sensor detecting initial jam of paper at platen roller Paper exhaust indicator Support V...

Страница 21: ...Code Page 936 Simplified Chinese PC Code Page 949 Korean PC Code Page 950 Mainland China Unicode support UTF 16 Auto knife cut Cover open sensors Industry standard USB communication interface Variant...

Страница 22: ...d no regularly scheduled maintenance is required if the recommended paper is used For more information refer to Ordering Thermal Receipt Paper on the facing page If you notice spotty or light print th...

Страница 23: ...ust not be attached at the core If the paper is attached to the paper core the print head may be damaged when the paper is exhausted Paper grades available from Iconex Paper Stock Paper Grade Descript...

Страница 24: ...ower Cord 1416 C325 0030 UK Power Cord 1416 C321 0030 SEV Power Cord 1416 C320 0030 Australian Power Cord 1416 C322 0030 International Power Cord 1416 C323 0030 Argentina Power Cord 1416 C009 0018 Non...

Страница 25: ...1639 K213 0 6 meter Y Cable 1416 C372 0006 1639 K045 Narrow 58mm Width Paper Guide Release 1 0 7199 K058 Ethernet Cable 8 wire 1432 C046 0030 Integrated Terminal Filler Plate 7607 K324 Rear Cable Cove...

Страница 26: ...printer Cash drawer cables These cables may be ordered from other equipment suppliers For more information refer to Ordering Paper and Supplies on page 5 DC Power cable External Power Supply USB plus...

Страница 27: ...l Receipt Station Printer 9 Repacking the Printer To repack the printer follow these steps 1 Place the printer in the plastic bag and in the foam pack 2 Place the packed printer in the box 3 Secure th...

Страница 28: ...int Head Caution Do not spray or try to clean the thermal print head or the inside of the printer with any kind of cleaner as this may damage the thermal print head and electronics If the thermal prin...

Страница 29: ...following illustration shows the actual dimensions of the printer but leave several inches around the printer for connecting and accessing the cables Wall Mounted The 7199 Thermal Receipt Station Prin...

Страница 30: ...12 NCR RealPOS 7199 Thermal Receipt Station Printer Print the following template to use as a guide for the wall screw position...

Страница 31: ...Refer to the images in the next sections for more information 1 Unplug the power supply from its power source 2 Connect the power and the USB communication cables to their respective connectors under...

Страница 32: ...14 NCR RealPOS 7199 Thermal Receipt Station Printer USB Cable Connection Note If the power supply cable has a ferrite bead follow the routing shown in the following image...

Страница 33: ...ion Printer 15 Different types of Y cable routing method The following cable part numbers can be used for the Y cable 1432 C402 0040 1432 C086 0010 1432 C404 0040 1432 C328 0040 1432 C088 0010 1416 C8...

Страница 34: ...6 NCR RealPOS 7199 Thermal Receipt Station Printer RS 232 Cable Connection Option Note If the RS 232 serial cable has a ferrite bead on one side connect the side without the ferrite bead to the printe...

Страница 35: ...eceipt Station Printer 17 Note If the power supply cable has a ferrite bead route the cable under the communication connector and cash drawer cable and then to the cable restraints Do the same for the...

Страница 36: ...18 NCR RealPOS 7199 Thermal Receipt Station Printer Ethernet Cable Connection Option...

Страница 37: ...ncr com support support_drivers_patches asp Host Configuration Verify that the proper hardware has been installed in the host PC The following steps are applicable to systems running on a Windows POS...

Страница 38: ...Open Latch the Top Cover Printer Door can be opened by lifting the latch Paper Feed button located on the top front side of the printer USB I F Connector mounted on the PCB Board Printer Status LED h...

Страница 39: ...he LED blinks or the host computer indicates that there is a problem refer to Troubleshooting Problems on page 27 for more information 2 To perform a Configuration check optional reset the printer whi...

Страница 40: ...y through a transaction Depending on the application the host computer may alert you when the paper is low Amber LED blinks fast the paper is out Change the paper immediately or data may be lost Cauti...

Страница 41: ...NCR RealPOS 7199 Thermal Receipt Station Printer 23 2 Remove the used roll...

Страница 42: ...steps Note Tear off the end of the new roll so that the edge is loose 1 Place the new roll in the bin with a little extra paper extending over the front Make sure that the paper unrolls from the botto...

Страница 43: ...he tear off blade Advancing the Paper To advance the paper follow these steps 1 Press the Paper Feed button on the operator panel to advance the paper The cover must be closed To ensure print quality...

Страница 44: ...26...

Страница 45: ...nicates the information to the host computer and relies on the application to indicate what the problem is This section describes some problems that you may encounter problems that you can easily fix...

Страница 46: ...Refer to Connecting the Cables on page 13 Power supply may be defective If the power supply is plugged in but does not come on order a new power supply Refer to Ordering Paper and Supplies on page 5 A...

Страница 47: ...Open the receipt cover and check the knife Clear any jammed paper you can see Tear off any excess paper against the tear off blade Contact a service representative if this does not resolve the problem...

Страница 48: ...er location If the print head is overheating because of printing high density graphics continuously reduce the graphics print density If the printer continues to overheat contact a service representat...

Страница 49: ...s not resolve the problem Refer to Cleaning the Printer on page 10 Refer to Contacting a Service Representative on page 35 Note The thermal print head does not normally require cleaning if the recomme...

Страница 50: ...is stuck in a fully extended position do the following steps to fix it 1 Open the front cover To open the front cover do the following a Unlatch the front cover by pulling on the holes located on bot...

Страница 51: ...Troubleshooting Problems 33 2 Flip to open the top cover the cutter blade is in the extended position 3 Remove the jammed paper...

Страница 52: ...ea 4 Close the top cover A and then the front cover B When the printer detects that both covers are closed the moving blade automatically retracts the exposed blade back to the cutter module Note The...

Страница 53: ...ting a Service Representative For serious problems such as the printer not printing not communicating with the host computer or not turning on contact your NCR authorized service organization to arran...

Страница 54: ...36...

Страница 55: ...sts during the startup cycle For more information refer to Startup Level 0 Diagnostics on the next page Printer Configuration Level 1 allows configuration of the printer using a Configuration Menu tha...

Страница 56: ...ailure causes a fault condition 7 Check if printer Top Cover Printer Door is closed Note Failure causes turning on the Printer Status Amber LED until the Top Cover Printer Door is closed When the last...

Страница 57: ...ttings are changed and stored in the non volatile memory the diagnostic setup is exited which saves the settings Caution If you are changing the printer settings make sure to add the correct settings...

Страница 58: ...s off the appropriate motors and disables printing to prevent damage Paper out Cover open Knife unable to home Print head too hot Power supply voltage out of range The Printer Status Green LED signals...

Страница 59: ...ons interactively as the user goes through the configuration process Caution Be extremely careful in changing any of the printer settings to avoid changing settings that might affect the performance o...

Страница 60: ...t 4 Press or click the Paper Feed button based on the number of clicks associated to your desired option as stated on the Main Menu then hold the button down for at least one second to validate The fo...

Страница 61: ...Service Level Troubleshooting 3 43 Printer Configuration form indicates the printer individual information and configurations...

Страница 62: ...Driver for printer on a Windows POS Ready 7 system follow these steps 1 The printer beeps when it is plugged in to show the USB device is recognized The Driver Software Installation window is display...

Страница 63: ...Service Level Troubleshooting 3 45 2 Select Yes The following window is displayed 3 Open Device Manager and then select Receipt EPiC Interface 4 Select the Update Driver Software button...

Страница 64: ...3 46 Service Level Troubleshooting 5 Select Browse my computer for driver software 6 Select Browse and then select the Edgeport Driver folder...

Страница 65: ...Service Level Troubleshooting 3 47 7 Select Next The system starts installing the printer driver...

Страница 66: ...for printers on a Windows 8 system follow these steps 1 The printer beeps when it is plugged in to show the USB device is recognized Device Setup window displays that the Installing Receipt EPiC Inter...

Страница 67: ...Service Level Troubleshooting 3 49 3 Select the Update Driver Software button...

Страница 68: ...3 50 Service Level Troubleshooting 4 Select Browse my computer for driver software 5 Select Browse and then select the Edgeport Driver folder...

Страница 69: ...Service Level Troubleshooting 3 51 6 Select Next...

Страница 70: ...3 52 Service Level Troubleshooting The system starts installing the USB Virtual COM port driver for printers...

Страница 71: ...Service Level Troubleshooting 3 53 When the installation is complete the following window is displayed...

Страница 72: ...s 8 system follow these steps 1 The printer beeps when it is plugged in to show the USB device is recognized The Device Setup window displays that the Installing Receipt EPiC Interface process is ongo...

Страница 73: ...Service Level Troubleshooting 3 55 4 Select Browse my computer for driver software 5 Select Browse and then select the Edgeport Driver folder 6 Select Next...

Страница 74: ...3 56 Service Level Troubleshooting The system starts installing the printer driver When the installation is complete the following window is displayed...

Страница 75: ...ws POS Ready 7 system follow these steps 1 Open the Device Manager window 2 Make sure that the NCR 7197 Receipt Printer and the EPIC Port are installed Note The NCR 7197 Receipt Printer is the defined...

Страница 76: ...3 58 Service Level Troubleshooting 3 Open the Edgeport utility and make sure the Port is assigned...

Страница 77: ...Manager window 2 Make sure that the NCR 7197 Receipt Printer and the EPIC Port are installed Note The NCR 7197 Receipt Printer is the defined USB VID PID Vendor ID Product ID of the NCR Single Statio...

Страница 78: ...3 60 Service Level Troubleshooting 3 Open the Edgeport utility and make sure the Port is assigned...

Страница 79: ...e Manager window 2 Make sure that the NCR 7197 Receipt Printer and the EPIC Port are installed Note The NCR 7197 Receipt Printer is the defined USB VID PID Vendor ID Product ID of the NCR Single Stati...

Страница 80: ...3 62 Service Level Troubleshooting 3 Open the Edgeport utility and make sure the Port is assigned...

Страница 81: ...ndows POS Ready 7 To uninstall the printer driver on a Windows POS Ready 7 system follow these steps 1 Open the Edgeport utility 2 Select the Advanced tab 3 Select the Uninstall button and then follow...

Страница 82: ...3 64 Service Level Troubleshooting 4 Select Yes The system uninstalls the driver and then displays the following window 5 Select Yes to completely uninstall the driver and to restart the PC...

Страница 83: ...ows 8 To uninstall the printer driver on a Windows 8 system follow these steps 1 Open the Edgeport utility 2 Select the Advanced tab 3 Select the Uninstall button and then follow the on screen instruc...

Страница 84: ...3 66 Service Level Troubleshooting 4 Select Yes The system uninstalls the driver and then displays the following window 5 Select Yes to completely uninstall the driver and to restart the PC...

Страница 85: ...To uninstall the printer driver on a Windows 8 system follow these steps 1 Open the Edgeport utility 2 Select the Advanced tab 3 Select the Uninstall button and then follow the on screen instructions...

Страница 86: ...3 68 Service Level Troubleshooting The system uninstalls the driver and then displays the following window 5 Select Yes to completely uninstall the driver and to restart the PC...

Страница 87: ...ort Configuration Methods Automatic Default When the printer is plugged into the USB port of the host and the drivers are loaded the printer will default to the next available serial port number In ma...

Страница 88: ...d to set the following RS 232C specific settings Set a baud rate 115200 57600 38400 19200 9600 baud Set the number of data bits to seven or eight Set the number of stop bits to one or two Enable or di...

Страница 89: ...erface Settings Standard Model USB Interface setting can be changed by selecting USB Type in the Hardware menu USB Type ION EpiC 1 Click NonION NHPI 2 Clicks NonION PRTR 3 Clicks Enter code then hold...

Страница 90: ...3 72 Service Level Troubleshooting Ethernet Interface Settings Option Press the Paper Feed button for the communications settings you want...

Страница 91: ...Service Level Troubleshooting 3 73...

Страница 92: ...ransmit Peripheral Device Status 1B 76 Transmit Printer Status 1D 49 n Transmit Printer ID 1D 72 n Transmit Status Regarding Mode1 and Mode2 the command status sequence is completely the same The only...

Страница 93: ...the selected communication settings or to return to the communication settings to select additional options Press the Paper Feed button for the option you want Default Lines per Inch This function all...

Страница 94: ...epending on the application Some applications expect the command to be ignored while others use the command as a print command Press the Paper Feed button for the carriage return usage you want Asian...

Страница 95: ...ntly changing other settings that might affect the performance of the printer Press the Paper Feed button for the option you want to choose Set Compress Pitch option Set Compress Pitch command using t...

Страница 96: ...the user to select the print columns for the PDF417 bar code printing The selections are 9 or 14 columns The end result is the height of the bar code printing The default setting is 9 columns RS485 do...

Страница 97: ...e performance of the printer Press the Paper Feed button for the platen waiting time you want Set Compatibility Top Margin option Set Compatibility Top Margin using the configuration menu Answer No to...

Страница 98: ...anging other settings that might affect the performance of the printer Press the Paper Feed button for the USB type you want Set USB Speed Set the USB speed using the configuration menu Select Hardwar...

Страница 99: ...ton for the receipt print mode you want Print Density This function makes it possible to adjust the energy level of the print head to darken the printout An adjustment should only be made when necessa...

Страница 100: ...leshooting If 1 click was selected it is printed as follows Power Supply This function allows the user to set the maximum power for the printer to the below modes available Press the Paper Feed button...

Страница 101: ...t affect the standby mode After power on it will go to standby mode if it does not receive any transaction data in 60 seconds After one transaction it will go to standby mode if it does not receive an...

Страница 102: ...hanging any of the printer settings to avoid inadvertently changing other settings that might affect the performance of the printer Press the Paper Feed button for the Shift Time to Power Off you want...

Страница 103: ...for the receipt thermal printer to 58mm or 80mm wide Press the Paper Feed button for the paper width option you want Set Paper Low Detection Paper Low Sensor makes it possible to enable or disable the...

Страница 104: ...the user to set the color paper option to Monochrome or Color Paper Press the Paper Feed button for the option you want Set Buzzer Tone This function allows the user to set the Buzzer Tone to Low Midd...

Страница 105: ...o the questions printed on the receipt until you come to the instructions for power LED control Caution Be extremely careful in changing any of the printer settings to avoid inadvertently changing oth...

Страница 106: ...symbol Code page 860 Portuguese Code page 862 Hebrew Code page 863 French Canadian Code page 864 Arabic Code page 865 Nordic Code page 866 Cyrillic Code page 874 Thai Code page 1252 Windows Latin 1 C...

Страница 107: ...Paper Feed button twice as short click and hold the button until a beep sound is generated The following submenu will be displayed 2 To set code page press feed key 5 times as short click and hold the...

Страница 108: ...3 90 Service Level Troubleshooting...

Страница 109: ...ese conditions occur and indicates the state or mode of the printer The Printer Status LED has 3 colors green amber and red LED indication for Printer Status LED is shown as below Printer Status LED E...

Страница 110: ...OR Bezel LED Memory Error RED 1 Blink Pause 5 seconds Thermal Head Disconnected RED 2 Blink Pause 5 seconds Thermal Head Abnormal Temperature RED 2 Blink Pause 5 seconds Cover Open AMBER 3 Blink Pause...

Страница 111: ...Service Level Troubleshooting 3 93 PC Board Connector Locations and Designations Driver Board...

Страница 112: ...roubleshooting Fuse Location and Information Refer to the following table for more information Location Part Description Specifications F1 25H3000G skygate or equivalent 125V 3A F2 25H5000G skygate or...

Страница 113: ...odel supports the Ethernet communication interface Sending Commands Once the communication link is established commands can be sent to the printer This section describes how to send commands to the pr...

Страница 114: ...ire receipt without pausing between characters or lines transmitted If the application sends data at 9600 baud and pauses between lines for as little as 50 milliseconds the printer will never be able...

Страница 115: ...0 4 seconds 0 4 seconds 44 20 0 88 seconds 0 44 seconds 0 2 seconds 44 40 1 76 seconds 0 88 seconds 0 4 seconds RS 232C Technical Specifications This section describes the pin settings for the connec...

Страница 116: ...Socket UDP Socket SNMP DHCP HTTP Transport Layer TCP UDP Network Layer IP ICMP ARP Data Link Layer CSMA CD Physical Layer 10BASE t 100BASE TX IEEE802 3 Conforming Auto negotiation 10 100Mbps Full Hal...

Страница 117: ...nsport protocol UDP IP MIB support Part of MIB II RFC1213 Part of HOST Resource MIB Part of Printer MIB PDU support Get Request Get Next Request Get Response Trap Port number of Server 161 Port number...

Страница 118: ...to configure IP address Subnet mask Default Gateway DHCP DHCP address TCP max connection Ethernet Physical LAN Speed LAN Real Time Command Protocol Link Down Timeout TCP idle Timeout TCP Port number...

Страница 119: ...and receive the batch status commands and its statuses When Ethernet RTC Protocol setting is TCP it is used by sending and receiving of Real Time command 1 Client PC connects to the TCP socket via the...

Страница 120: ...hen Ethernet RTC Protocol setting is UDP 1 Client PC connects to the UDP socket via the defined port number of the printer 2 Client PC sends the status command and receives the status from the printer...

Страница 121: ...able Connector RS 232C Connector Ethernet Connector Cash Drawer Connector Power Cable Connector The control cards received 24VDC 10 power via a 3 pin Mini DIN plug which mates with an integral shielde...

Страница 122: ...ST function with Type A connector and the second port is for the Device function with Type B connector It does not support USB host port and device port at the same time USB Version Version 2 0 High s...

Страница 123: ...Communication 4 105 RS 232C Communication Connector Pin Assignments The serial I F connector is 9pin D SUB Male type connector with the following pin assignments...

Страница 124: ...ndard Fully integrated IEEE 802 3 802 3u 100 Base TX 10 BASE T Physical Layer Speed Auto Negotiation 10Mbps 100Mbps Full Half Duplex Connector Pin Assignment The Ethernet I F connector is an 8P8C modu...

Страница 125: ...ion 4 107 Cash Drawer Connector and Pin Assignments The Cash drawer connector is located at the rear of the printer The Cash drawer connector is a 6 pin modular type connector with the following pin a...

Страница 126: ...4 108...

Страница 127: ...ng the printer to customize Unless otherwise noted any of the commands may be used in any combination to communicate with the printer from a program in a host computer To allow the graceful handling o...

Страница 128: ...5 110...

Страница 129: ...r Boot Firmware Boot Firmware for Ethernet Main Firmware Single Byte Font Two Byte Receipt Font Two Byte Slip Font The Single Byte Font file has a file extension of sfn It is the font used for OEM Cod...

Страница 130: ...be noted The noted font files are included on LPIN A370 0050 0000 or are available from the NCR web site under Retail Solution Specific Printer Firmware The asterisk denotes that the printer is prelo...

Страница 131: ...he download type f Download IMF program for 7168 23X3 22X3 1223 7167 6321 9001 m Download firmware main program i Download firmware IPL program l Download firmware IPL LAN program for 7197 5XX1 6XX1 7...

Страница 132: ...____ default Print printer configuration form noprint___ _____ Bypass printing printer configuration form status opt Optional for Return Status Optional Parameter noretstat default Utility will not re...

Страница 133: ...Boot Firmware for LAN 7198RoL_V5464 mfw 7198 RoL Printer Main Firmware Note These are examples only The firmware version varies based on the printer and as updates are provided To re flash a firmware...

Страница 134: ...6 116...

Страница 135: ...be accessed by connecting the Host PC to the printer via the network and inputting the printer s IP address in the Web browser address bar Example http 192 168 1 1 main html in the Web browser The Ho...

Страница 136: ...ng Page This section discusses the display format of the Ethernet Network Configuration page Top Page On the Top page the Show Configuration button is displayed when it is selected the Ethernet Config...

Страница 137: ...Select an option from the drop down list 2 Select SAVE CONFIGURATION to save the new Ethernet configuration in the printer ROM Note If all values are valid and the saving process is successful the Sav...

Страница 138: ...7 120 Configuration Network...

Страница 139: ...at the new Ethernet configuration is successfully saved To apply the new configuration to the printer select RESET PRINTER Error Message Page On the Error Message page users are informed that the new...

Страница 140: ...effective when Get IP Address is Manual Get IP Address Manual Select method of acquiring IP Address Selectable method is Manual or DHCP base on the Printer Dip Switch Setting If Printer Dip Switch 1...

Страница 141: ...maximum number hosts that can be connected 1 6 Time of Time out for Link Down 120 min Set time of time out for link down 0 120 min When this value is 0 Time out disables Time of Time out for Idle 2 mi...

Страница 142: ...lt value Detail MAC Address ____ Show MAC Address of the printer Ethernet interface This is the unique value for each Ethernet interface and show only Physical Layer Auto Select connection Speed and D...

Страница 143: ...lic Show SNMP community read only name Maximum length is 16 characters Read Write Set SNMP community read write name Maximum length is 16 characters SNMP IP Trap1 Setting Items Default value Detail TR...

Страница 144: ...Trap2 Setting Items Default value Detail TRAP Disable Select whether SNMP TRAP is Enable or Disable Address 0 0 0 0 Set address of host that receives SNMP TRAP Community Name Set SNMP TRAP community n...

Страница 145: ...zontal Character Pitch 15 6 characters per inch Standard 20 3 characters per inch Compressed Columns maximum For 80 mm paper 44 Columns Standard 56 Columns Compressed For 58 mm paper 32 Columns Standa...

Страница 146: ...cing 7 52 lines per inch default 8 47 8 13 7 81 7 25 7 00 5 98 lines per inch and variable lines per inch Print Zone 2 83 inches maximum Noise 57 dBA Sound Pressure ISO 7779 ECO Paper reduction Power...

Страница 147: ...r consumption is 55W NCR 60W Power Supply Mode NCR 60W Ext Pwr Maximum allowable printing cycle power consumption is 60W NCR 75W Power Supply Mode NCR 75 Ext Pwr Maximum allowable printing cycle power...

Страница 148: ...ing out and stabilizing at room temperature Reliability The numbers in the table refer to the Mean Cycle Between Failure MCBF for the items indicated Note Reliability statistics are based on averages...

Страница 149: ...o flash the firmware and font files to the printer Note For the detailed procedure refer to the NCR Printer Flash Utility Owners Guide from the NCR web site http www5 ncr com support support_drivers_...

Страница 150: ......

Страница 151: ...ed to set the printer ECO setting from the utility For detailed procedure refer to the Lean Receipt utility user manual from the NCR web site http www5 ncr com support support_drivers_ patches asp Cla...

Страница 152: ......

Страница 153: ...racters printed on the receipt station Receipt Station The following two illustrations show the dot patterns of sample characters for standard pitch 15 6 CPI and compressed pitch 20 3 CPI Note Compres...

Страница 154: ...columns per line Graphics 576 addressable bits The minimum print line height is 24 dots for characters and 24 dots for graphics The standard print line height is 27 dots or 3 38 mm 0 133 inches for c...

Страница 155: ...e minimum print line height is 24 dots for characters and 24 dots for graphics The standard print line height is 27 dots or 3 38 mm 0 133 inches for characters with three extra dot rows Refer to the i...

Страница 156: ......

Страница 157: ...supports Thai character but some characters of them define only a part of one character Actual Thai character is made up of a combination of some characters maximum 4 characters in CP 874 for one Tha...

Страница 158: ...of a maximum 4 parts Top level Above level Base line and Below level Top Level places the Top level characters only Top level character is placed on the Above characters Above Level places the Above...

Страница 159: ...ave a top and below level Top level Above level characters Characters encircled in blue are Top level Above level characters Characters encircled in red and purple and the character can be both top an...

Страница 160: ...aracter or Top character 7199 RealPOS Thermal Receipt Station checks whether these Thai characters are valid for the current Base character If valid 7199 RealPOS Thermal Receipt Station merges the cha...

Страница 161: ...C t Select character code table Note Same as ESC R ESC Set cancel the user defined character set ESC L Set page mode ESC S Select standard mode FF Form Feed in page mode Limitation The unicode command...

Страница 162: ......

Страница 163: ...bove mentioned features are not available and Codepage 1256 isolated characters are printed in fixed pitch Contextual Forms Arabic letters have contextual forms depending on surrounding letters in the...

Страница 164: ...rtional Font The printer has the following resident proportional characters for Arabic functions Unicode base Lower characters 0020 007F Arabic Basic 0600 06FF 225 characters Arabic Supplement 0750 07...

Страница 165: ...Please see the command description of Print Characteristic Commands in detail Invalid command list The following table contains a list of commands that are not available if a new Arabic character is...

Страница 166: ...Select or Cancel Upside Down Printing Mode US ENQ Selects Superscript or Subscript Modes The following table contains a list of commands which are ignored if the command is sent in the middle of a lin...

Страница 167: ...Arabic Font Support F 149 Horizontal Positioning Commands Ex HT Horizontal Tab 6 12 18...

Страница 168: ...F 150 Arabic Font Support Invalid command sample Ex ESC DC2 Select 90 Degree Counter Clockwise Rotated Print...

Страница 169: ...Arabic Font Support F 151 Invalid command in middle of the line example It is invalid for the middle of the line Ex DC2 Select Double Wide Characters...

Страница 170: ...F 152 Arabic Font Support Printing Layout Over the Area If the Arabic character line exceeds printable area it will be printed as bellows...

Страница 171: ...60 Portuguese PC Code Page 862 Hebrew PC Code Page 863 French Canadian PC Code Page 864 Arabic PC Code Page 865 Nordic PC Code Page 866 Cyrillic PC Code Page 1252 Windows Latin 1 PC Code Page 1256 Ara...

Страница 172: ...F 154 Arabic Font Support Code Page 950 Code Page 437 850 852 and 858...

Страница 173: ...Arabic Font Support F 155 Code Page 860 862 863 and 864...

Страница 174: ...F 156 Arabic Font Support Code Page 865 866 874 and 1252...

Страница 175: ...Arabic Font Support F 157 Code Page 1256 and Katakana...

Страница 176: ...F 158 Arabic Font Support Code Page 932...

Страница 177: ...Arabic Font Support F 159 Code Page 932 continuation...

Страница 178: ...F 160 Arabic Font Support Code Page 932 continuation...

Страница 179: ...Arabic Font Support F 161 Code Page 932 continuation...

Страница 180: ...F 162 Arabic Font Support Code Page 932 continuation...

Страница 181: ...Arabic Font Support F 163 Code Page 932 continuation...

Страница 182: ...F 164 Arabic Font Support Code Page 932 continuation...

Страница 183: ...Arabic Font Support F 165 Code Page 932 continuation...

Страница 184: ...F 166 Arabic Font Support Code Page 932 continuation...

Страница 185: ...Arabic Font Support F 167 Code Page 936 Simple Chinese...

Страница 186: ...F 168 Arabic Font Support Code Page 936 Simple Chinese Continuation...

Страница 187: ...Arabic Font Support F 169 Code Page 936 Simple Chinese Continuation...

Страница 188: ...F 170 Arabic Font Support Code Page 936 Simple Chinese Continuation...

Страница 189: ...Arabic Font Support F 171 Code Page 936 Simple Chinese Continuation...

Страница 190: ...F 172 Arabic Font Support Code Page 936 Simple Chinese Continuation...

Страница 191: ...Arabic Font Support F 173 Code Page 936 Simple Chinese Continuation...

Страница 192: ...F 174 Arabic Font Support Code Page 936 Simple Chinese Continuation...

Страница 193: ...Arabic Font Support F 175 Code Page 936 Simple Chinese Continuation...

Страница 194: ...F 176 Arabic Font Support Code Page 936 Simple Chinese Continuation...

Страница 195: ...Arabic Font Support F 177 Code Page 936 Simple Chinese Continuation...

Страница 196: ...F 178 Arabic Font Support Code Page 936 Simple Chinese Continuation...

Страница 197: ...Arabic Font Support F 179 Code Page 949 Korean...

Страница 198: ...F 180 Arabic Font Support Code Page 949 Korean Continuation...

Страница 199: ...Arabic Font Support F 181 Code Page 949 Korean Continuation...

Страница 200: ...F 182 Arabic Font Support Code Page 949 Korean Continuation...

Страница 201: ...Arabic Font Support F 183 Code Page 949 Korean Continuation...

Страница 202: ...F 184 Arabic Font Support Code Page 949 Korean Continuation...

Страница 203: ...Arabic Font Support F 185 Code Page 949 Korean Continuation...

Страница 204: ...F 186 Arabic Font Support Code Page 949 Korean Continuation...

Страница 205: ...Arabic Font Support F 187 Code Page 949 Korean Continuation...

Страница 206: ...F 188 Arabic Font Support Code Page 949 Korean Continuation...

Страница 207: ...Arabic Font Support F 189 Code Page 949 Korean Continuation...

Страница 208: ...F 190 Arabic Font Support Code Page 949 Korean Continuation...

Страница 209: ...Arabic Font Support F 191 Code Page 949 Korean Continuation...

Страница 210: ...F 192 Arabic Font Support Code Page 949 Korean Continuation...

Страница 211: ...Arabic Font Support F 193 Code Page 949 Korean Continuation...

Страница 212: ...F 194 Arabic Font Support Code Page 949 Korean Continuation...

Страница 213: ...Arabic Font Support F 195 Code Page 950 Traditional Chinese...

Страница 214: ...F 196 Arabic Font Support Code Page 950 Traditional Chinese Continuation...

Страница 215: ...Arabic Font Support F 197 Code Page 950 Traditional Chinese Continuation...

Страница 216: ...F 198 Arabic Font Support Code Page 950 Traditional Chinese Continuation...

Страница 217: ...Arabic Font Support F 199 Code Page 950 Traditional Chinese Continuation...

Страница 218: ...F 200 Arabic Font Support Code Page 950 Traditional Chinese Continuation...

Страница 219: ...Arabic Font Support F 201 Code Page 950 Traditional Chinese Continuation...

Страница 220: ...F 202 Arabic Font Support Code Page 950 Traditional Chinese Continuation...

Страница 221: ...Arabic Font Support F 203 Code Page 950 Traditional Chinese Continuation...

Страница 222: ...F 204 Arabic Font Support Code Page 950 Traditional Chinese Continuation...

Страница 223: ...Arabic Font Support F 205 Code Page 950 Traditional Chinese Continuation...

Страница 224: ......

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NCR RealPOS 7199, Руководство пользователя

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Содержание RealPOS 7199

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