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NCR Ordermang 9900, Руководство пользователя по оборудованию

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NCR Ordermang 9900 Скачать руководство пользователя страница 12

1-4

Product Overview

Top of the Unit

Feature

Description

Power
Button

Provides the following functions:
•

Triggers “power on,” “go to suspend mode,” and “resume from
suspend mode” by briefly pressing the button.

•

Provides software controlled power off menu by pressing the
button for two seconds.

•

Perform a hardware reset by pressing the button for nine seconds.

Indicator
Area

Circular groove, suited to apply different color stickers and easily
differentiate handhelds from each other.

Содержание Ordermang 9900

Страница 1: ...Hardware User Guide NCR Orderman9 Handheld Terminal 9900 Release 1 0 BCC5 0000 5522 Issue A...

Страница 2: ...lable NCR therefore reserves the right to change specifications without prior notice All features functions and operations described herein may not be marketed by NCR in all parts of the world In some...

Страница 3: ...unit to install features or service this terminal Lithium Battery Warning Warning Danger of explosion if battery is incorrectly replaced Replace only with the same or equivalent type as recommended by...

Страница 4: ...ed in the warranty In general damages due to the following are not covered by the warranty Improper or insufficient maintenance Improper use or unauthorized modifications of the product Inadequate loc...

Страница 5: ...t Printer 7 Servicing the Handheld and Devices 9 Chapter 2 Setting Up the Devices Turning the Handheld On Off 11 Turning the Handheld On 11 Turning the Handheld Off 11 Activating Deactivating Suspend...

Страница 6: ...31 Charging the Battery Pack in the Battery Charger 32 Battery Charger Status Indicator 32 USB Adapter Cable 33 Charging the Handheld Using the USB Adapter Cable 34 Belt Printer 36 Pairing with the Or...

Страница 7: ...v Revision Record Issue Date Remarks A Sep 2021 First Issue...

Страница 8: ...vi...

Страница 9: ...5 5 Android handheld terminal designed for restaurant mobile order It offers two variants Orderman9 and Orderman9 Pro which have similar features and specifications Aside from the Wi Fi connection tha...

Страница 10: ...r select functions It uses projected capacitive technology that allows accurate touch detection Capacitive Buttons Functions as Android navigation keys Ambient Light Sensor Detects the amount of ambie...

Страница 11: ...are located on the left and right sides of the handheld Speaker Provides audio feedback Camera Used for taking photos reading bar codes and reading QR codes LED Flash Torch Provides an LED light a cam...

Страница 12: ...mode and resume from suspend mode by briefly pressing the button Provides software controlled power off menu by pressing the button for two seconds Perform a hardware reset by pressing the button for...

Страница 13: ...ng of the handheld Lanyard Guide Allows installation of a security cord to protect the handheld from being accidentally dropped USB Adapter Cable Guides Allows installation of the USB Adapter Cable by...

Страница 14: ...ac 802 11 r k v VE Fast Roaming 802 11 d e h i 2x2 MIMO Antenna Bluetooth Bluetooth 5 0 BLE LTE Support for LTE Category 6 data only Camera 8 Megapixels Near Field Communication NFC Card Reader ISO 1...

Страница 15: ...reen Display Wipe the touchscreen display with a damp soft cloth Do not use abrasive agents or cloths with a rough surface Power and Network Sockets Never clean the power and network sockets with comp...

Страница 16: ...mpened with an alcohol solution clean the printer head and remove the paper dust from the black mark sensor 4 Wait for one to two minutes until the alcohol solution has completely evaporated and dried...

Страница 17: ...ndheld and Devices The Orderman9 handheld and devices are serviced at the feature whole unit level Should the handheld or devices require service contact NCR support and or Field Services using the co...

Страница 18: ...accessories Lanyard for securing the handheld using a safety cord Single Service Station for charging and Ethernet connection of a single handheld Multi Service Station for charging and Ethernet conne...

Страница 19: ...the Status LED turns off and the system displays the installed applications Note If the handheld does not turn on the battery level may be too low and requires charging For more information refer to...

Страница 20: ...Automatic Suspend Wake up Feature Note This feature if activated does not require the users to press the Power button For more information refer to Leather Pouch on page 22 To activate Sleep Suspend...

Страница 21: ...ith the Single Service Station Approximately 10 hours connected to a computer Multi Service Station Requires the battery to be inserted into the handheld The Multi Service Station can simultaneously c...

Страница 22: ...Service Station or USB Adapter Cable LED Behavior Description Off The battery status is OK The handheld is not connected to a charger Solid Orange The battery power level is low less than 15 Flashing...

Страница 23: ...holding the battery cover latches in upward position lift the bottom part of the battery cover and then slide the battery cover away from the handheld 2 Push the battery latch away from the battery an...

Страница 24: ...t the bottom part of the battery and then slide the battery out of the handheld Installing the Battery To install the battery into the handheld follow these steps 1 Insert the battery at an angle into...

Страница 25: ...ttom part of the battery to secure it in place Note A click is heard to indicate that the battery is secured by the release tab 3 Install the battery cover a Slide the battery cover at an angle to ins...

Страница 26: ...Setting Up the Devices 2 18 b Simultaneously push down both sides of the of the battery cover until both latches have properly engaged...

Страница 27: ...nding on usage battery packs may need to be replaced after two years recommended or at the latest after three years in order to ensure proper operation of the handheld Keep battery packs at room tempe...

Страница 28: ...store them at a 70 charge level and recharge them every three months Storing fully charged packs may reduce battery capacity and service life The same is true for battery packs that are not used for a...

Страница 29: ...accidentally dropped Note Use the Orderman5 lanyard for Orderman9 handhelds The Orderman9 lanyard guide matches the Orderman5 lanyard To install the lanyard slide its head into the handheld lanyard g...

Страница 30: ...n with its back facing outward If the handheld is placed head down in the pouch the handheld automatically switches to Sleep Suspend mode If the handheld is removed from the pouch and placed in head u...

Страница 31: ...tall or update the firmware Single Service Station Feature Description Power LED Indicates whether the Single Service Station is powered on RJ45 Ethernet Port Allows connection to an Ethernet based ne...

Страница 32: ...d route the cable through the channel 2 Connect the Single Service Station to a power source The Power LED turns green To use an AC power source connect the USB Type A connector of the USB Cable to th...

Страница 33: ...of the Single Service Station 4 Connect the other end of the RJ45 Ethernet Cable to a network hub The Network Status LEDs turn on when the handheld is inserted into the Service Station Note For more...

Страница 34: ...Multi Service Station is powered on RJ45 Ethernet Port Allows connection to an Ethernet based network Network Status LEDs Indicates network activity and data rate Charging Contacts Allows charging of...

Страница 35: ...hannel 2 Connect one end of the AC Power Cable to the power supply and connect the other end to an AC power source The Power LED turns green 3 Connect the RJ45 Ethernet Cable to the RJ45 Ethernet Port...

Страница 36: ...Orange LED indicates a 10Mbit or 100Mbit Ethernet connection The following table provides network status indications when a service station is connected to a network hub LED Behavior Description Green...

Страница 37: ...tation on page 27 2 Slide the handheld into the service station making sure that the charging contacts at the bottom of the handheld properly connects with the charging contacts on the service station...

Страница 38: ...er the Battery Charger is powered on Charging Contacts Allows charging of the battery pack Charging Status LED Indicates whether the battery pack is charging DC In Port Allows connection to a power so...

Страница 39: ...Charger follow these steps 1 Connect the Power Supply DC In Cable to the DC In Port of the Battery Charger and route the cable through the channel 2 Connect one end of the AC Power Cable to the power...

Страница 40: ...the Charging Status LED designated for each charging slot For more information on the handheld charging status refer to Handheld Charging Status Indicator on page 14 Important Battery packs should no...

Страница 41: ...y using the USB Power Adapter to connect the handheld to an AC power source or by directly connecting the USB Type A connector to a computer Feature Description Charging Contacts Allows charging of th...

Страница 42: ...charge the Orderman9 handheld using the USB Adapter Cable follow these steps 1 Connect the USB Adapter Cable to a power source To use an AC power source connect the USB Type A connector of the USB Cab...

Страница 43: ...tatus is indicated through the Status LED of the handheld For more information on the handheld charging status refer to Handheld Charging Status Indicator on page 14 Note If a charged handheld remains...

Страница 44: ...he Devices 2 36 Belt Printer The belt printer used with Orderman9 handheld is the NCR Orderman SPP R200IIIBK Belt Printer It can be paired with the handheld and can print bills and receipts directly a...

Страница 45: ...seconds Displays the current battery status for ten seconds by briefly pressing the button when the printer is on Paper Feed Button Starts the manual paper feed and runs the self test Battery Status L...

Страница 46: ...follow these steps 1 Turn on the Belt Printer and the Orderman9 handheld 2 Bring the handheld into position as shown in the following image When the NFC printer is found and paired a test printout is...

Страница 47: ...er Settings screen of your Orderman9 handheld To access and configure Waiter Settings set up the Orderman9 handheld first For more information on setting up your handheld refer to the Setting Up Your...

Страница 48: ...the Printer Pairing screen perform any of the following Function Description State Shows the status of the pairing between the Orderman9 handheld and the belt printer Test print Prints a test page fr...

Страница 49: ...Configuring Device Waiter Settings 3 41 3 To return to the Waiter Settings screen tap Return...

Страница 50: ...ooth Pairing The Bluetooth Pairing screen is displayed 4 From the Bluetooth Pairing screen view the following Function Description Visible as Shows the Bluetooth name of your Orderman9 handheld Paired...

Страница 51: ...Configuring Device Waiter Settings 3 43 Note The Orderman9 handheld only pairs with selected Bluetooth devices For more information contact support orderman com...

Страница 52: ...n The Screen screen is displayed 2 From the Screen screen configure the following Function Description Brightness Adjusts the screen brightness Adaptive Brightness Enables the device to adjust the scr...

Страница 53: ...t Application screen tap the gear icon Sound The Sound screen is displayed 2 From the Sound screen configure the following Function Description Media Volume Adjusts the volume of the audio or video pl...

Страница 54: ...ice at any given time This marker can be easily identified by Orderman service technicians when analyzing logs or troubleshooting the system To set a debug mark on your Orderman9 handheld from the Sel...

Страница 55: ...f your Orderman9 handheld follow these steps 1 From the Select Application screen tap the gear icon Diagnostics The Diagnostics screen is displayed 2 Tap the different options onscreen to view technic...

Страница 56: ...pplication screen tap the gear icon About The Diagnostics screen is displayed 2 From the About screen view the following device related information Device Variant Serial Number OS Version Ethernet IP...

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