11
Troubleshooting
PROBLEM
SOLUTION
Device will not turn on
1. Check the battery power.
2. Connect adaptor, check again.
3. Contact service center if laptop does
not turn on after charging.
Device will not operate
1. Access task manager to close out
problem applications.
2. Restart device.
3. Contact service center.
Task Manager
To access the Task Manager, press Ctrl + Alt + Del. From here, you can lock, sign out, or
change the password of your account, as well as select and close out currently running pro-
grams by clicking “End Task”.
Factory Reset
WARNING:
After doing a factory reset to reset your device to the default settings, the system
will delete all Google accounts, data, and settings from your device. Doing a factor reset will
also wipe your device of all downloaded applications and programs. Please use this function
with extreme caution.
