LIMITED WARRANTY
NAXA LIMITED WARRANTY (“Warranty”) — For Product Categories Listed in Chart Below (as applicable, “Product”).
Before returning your Product for service under this Warranty, please read the instruction manual carefully and visit our website at
www.naxa.com for product updates and extended support documentation (e.g., Frequently Asked Questions, Common
Troubleshooting Guides, etc …). If you are still having trouble with your Product, please contact Naxa Customer Support.
Warning:
Some Products may contain components that are small enough to be swallowed. Please keep out of reach of children.
Subject to the terms and conditions herein, Naxa Electronics, Inc. (herein after called “Naxa”) warrants to the original purchaser of the
Product (“Customer”) that the Product will be free from defects in material or workmanship under normal, non-commercial use
(“Defects”) for the applicable Warranty Period listed below.
Warranty Period encompasses separate “Coverage Periods” for Parts and Labor as listed in the table below. Each Coverage Period
begins from the original date of Customer purchase. If Customer returns a defective Product (or any component thereof) during the
applicable Coverage Period, Naxa will, at its option: (1) repair the Product (or any component thereof) or; (2) replace the Product (or
any component thereof) with a new or refurbished Product (or any component thereof), in either case free of charge to Customer for
Parts and/or Labor during the specified Coverage Period only, and excluding the applicable shipping charges noted below for which the
Customer is responsible. The foregoing states the Customer’s exclusive remedy and Naxa’s sole liability for breach of the limited
warranty contained herein.
This warranty specifically excludes any product that has been subject to or has defects resulting from:(a)any neglect or misuse by a
Customer; (b) an accident, improper application, violation of operating instructions for the Product, or any other Customer-induced
damage; (c) the alteration or removal of any Product serial number; (d) any modification or repair to Product (or any component
thereof) by any party other than Naxa or a party authorized in writing by Naxa; (e) any damage to Product due to power surges,
incorrect electrical voltage, misconnection to any device, or malfunction of any device used with the Product (or, as applicable, any
component thereof); (f) cosmetic damage to the Product caused by normal wear and tear; (g) shipping damage that occurs while the
Product is in transit; (h) damage caused by heat sources, sunlight, electromagnetic conditions, or other climatic conditions; or (i) any
acts of God. Refurbished products are not covered by this Warranty.
Product is sold to Customer for personal, non-commercial use only. Product is not warranted for commercial or rental use. In addition,
Product is not warranted against failure, and should not be used by Customer for any application where there is a risk that any data
stored on Product will be breached or otherwise compromised, or the data stored on Product is relied upon for medical or lifesaving
applications. Naxa disclaims any Warranty for any of the foregoing uses to the fullest extent permitted by law. Customer assumes any
and all risks associated with such uses of Product, and agrees to indemnify Naxa for any damages claimed for such uses.
EXCEPT FOR THE EXPRESS WARRANTIES STATED ABOVE AND TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALL PRODUCTS ARE
PROVIDED “AS IS”, AND NAXA DISCLAIMS ALL OTHER WARRANTIES, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF (I)
MERCHANTABILITY; (II) FITNESS FOR A PARTICULAR PURPOSE, OR; (III) NON-INFRINGEMENT OF THIRD PARTY RIGHTS. TO THE
MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL NAXA BE LIABLE TO CUSTOMER OR ANY THIRD PARTY FOR
ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY
LOST PROFITS OR REVENUES, LOSS OR INACCURACY OF ANY DATA, OR COST OF SUBSTITUTE GOODS, REGARDLESS OF THE THEORY OF
LIABILITY (INCLUDING NEGLIGENCE) AND EVEN IF NAXA HAS BEEN ADVISED OF THE POSSBILITY OF SUCH DAMAGES, NAXA’S
AGGREGATE LIABILITY TO CUSTOMER FOR ACTUAL DIRECT DAMAGES FOR ANY CAUSE WHATSOEVER SHALL BE LIMITED TO THE
CUMULATIVE PRODUCT FEES PAID BY THAT CUSTOMER FOR THE PRODUCTS CAUSING THE DAMAGES, IF ANY.
This Warranty gives Customer specific rights, and Customer may also have other rights that vary from jurisdiction to jurisdiction.
All warranty returns must have an RMA number provided by Naxa Customer Support. An RMA number can be obtained by contacting
Naxa Customer Support by phone, email, or online by using the RMA ticketing system at
www.naxa.com
.
Naxa Electronics, Inc.
RMA Processing / Customer Support
2320 E. 49th St., Vernon, CA 90058
Email:
Phone:
(866) 411-6292
Web:
www.naxa.com
Hours of Operation:
Monday – Friday
10:00 AM to 5:00 PM PST
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