11. Warranty period
Your GNSS receiver will be repaired free of charge within the legal warranty period, unless it was
damaged due to external cases, humidity dropping or other damages due to improper usage. Your
dealer is always ready to help you. Please send your unit for repairs directly to:
Navilock Repair Center
Beeskowdamm 13/15
D-14167 Berlin-Zehlendorf
Postage must always be paid by the client.
Please add a proof of purchase and a detailed error description. Time based error, meaning how often an
error occurs, must be expressly mentioned.
For logistic reasons, we cannot accept returned packages without the postage being paid by the
client.
12. Support
For additional support questions, please contact our support center:
or by telephone: +49 30 84716503*.
You can also call the Service Hotline at the following hours: Mo – Fr.: 9:00 – 16:30.
* You will be charged a connection fee for a telephone call to Germany/Berlin, in accordance with the
connection fee overview of your telephone service provider. Callers from Germany, who subscribed to a
national telephone flat-rate service and can call nation-wide fixed-telephone numbers free of charge, can
call us without incurring additional charges.
You can also find current product information on our homepage.
13. Final provision
The information and data contained in this manual may be changed without prior notice. Errors and
misprints reserved.
14. Copyright
No part of this instruction manual may be duplicated or transmitted for any purpose and by any means, be
they electronic or mechanical, without the express written authorization from Navilock.
The brand Navilock is a registered trademark and may not be used without the written authorization of the
trademark owner. In no case may it be altered or completed by additions.
15. Brands of third parties
Brands, trade names, product names and logos of third parties mentioned in this documentation may be
trademarks or registered trademarks of the respective owners.
