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© Navien Ameri c a I n c . 20 1 0 CH series servi c e Manua l
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Version 1 .0
Navien Warranty
GENERAL
APPLICABLE WARRANTY PERIODS
Period of Coverage
Heat Exchanger
10 years 5 years
All other Parts and Components
Navien America, Inc. (Navien) warrants this Navien gas condensing combination water
heater / boiler and its component parts to be free from defects in materials and workmanship,
under normal use and service, for the Applicable Warranty Period. At its option, Navien
will replace the defective component part(s), in accordance with the terms of this Limited
Warranty, if it fails in normal use and service during the Applicable Warranty Period. The
replacement component part(s) must be Navien Original factory component part(s). The
replacement component part(s) will be warranted only for the remaining portion of the
original component part’s Applicable Warranty Period.
EFFECTIVE DATE
The Effective Date of warranty coverage (the beginning of the Applicable Warranty Periods)
is the date of purchase of this combination water heater / boiler, if properly registered.
HEAT EXCHANGER WARRANTY
The Applicable Warranty Period for a CH series Heat Exchanger failure installed in a
Residential application is Ten (10) years from the Effective Date.
PARTS WARRANTY (excluding heat exchanger)
The Applicable Warranty Period for a CH series Part(s) failure installed in a Residential
application is Five (5) years from the Effective Date.
Proof of purchase is required to obtain warranty service. You can show proof
of purchase with dated sales receipt, by completing and mailing the enclosed
warranty registration card within 30 days of purchasing the product or by registering
online at www.navienamerica.com