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Chapter6. Receipt Printer Operator Manual
6-4
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How to clear jamming in receipt printer
► How to clear receipt jam from the Printer
1. Open the upper front panel.
2. Retract printer assembly from the rail assembly. This can be accomplished by
pressing the green button and then pull out the printer towards you.
3. Open the print head assembly by pushing down green lever of print head assembly.
4. To take out a jammed paper in front of transport path, lift up the transparent window
guide and remove the jamming receipt carefully.
5. After finishing clearing the receipt, load the receipt paper properly. Make sure that the
Thermal Print Head (TPH) is closed. When finished loading paper, close the Front
Panel and remove the key.
<Note!>
After all paper jams have been cleared, reinstall the paper and test the printer using
Diagnostics.