LIMITED WARRANTY for Seascooters with camera mount:
• ALWAYS inspect to ensure the product works properly every time before use. Warranty of this product does not cover any damages due to misuse.
• Failure to follow the user(s) instructions on packaging and/or user(s) manual may result in damages or loss of your cameras including but not limited to any user’s personal items,
all of which are not covered under warranty of this product.
• Use at your own risk. Manufacturer(s) and/or suppliers/agents are not responsible for any damages/repairs, loss to cameras/electronic items including but not limited to any
user’s personal items directly and/or indirectly resulted in the use of this product. Damage(s) resulting from any use, misuse, accident, and normal wear and tear are
understandably not covered under this product warranty nor be responsible by manufacturer(s) and/or suppliers/agents.
EXCLUSIONS
BATTERY. This warranty does not include the battery.
Never replace the original SEASCOOTER BATTERY with an AFTERMARKET BATTERY. Seascooter with aftermarket battery will not be covered by this warranty.
CUSTOMER ENQUIRIES
If your unit is not operating, please refer to your User Manual before contacting our Customer Service Center. For any damage or repair work required, please do not return your
product to the store where it was purchased.
RETURN / REPAIR POLICY
Customers must contact their Local Distributor Service Center to ask for an official Claim Form. The Claim Form must be returned with the customer’s contact details and a photo
of the Seascooter, defective parts, the serial number and the Original Purchase Receipt. The Distributor Customer Service Center will review the case and issue a Return / Repair
Authorization Number before sending the product to the Distributor Service Center. Returned products must be shipped with original packaging including the polystyrene packing
material and all defective parts. Please contact your Local Distributor Service Center for assistance in handling your case.
Please visit our website www.Nauticaseascooters.com for a listing of most update distributor contacts
and service center contacts.
RETURN / REPAIR PROCEDURE
1. Call the Customer Service Center for your Return / Repair Authorization Number.
2. Make a copy of your Proof of Purchase (receipt).
3. Pack the defective unit in its original packaging including the polystyrene foam and include the unit and all defective parts.
4. Attach the copy of your Proof of Purchase (receipt) to the outside of the box (clearly visible), together with the Return / Repair Authorization Number.
5. Ship the package to the Service Center on your cost.
PLEASE NOTE:
Deliveries that do not have the Proof of Purchase (receipt) and Return / Repair Authorization Number attached clearly to the outside of the box, will not be
accepted by the Service Center.
For any questions or queries you may have regarding your SEASCOOTER™,
please follow the below steps for easy and fast resolution:
- STEP 1-
Please read your User Manual. For a copy of the User Manuals, please visit www.Nauticaseascooters.com
- STEP 2-
Go to www.Nauticaseascooters.com and see our FAQ section to find instant answers.
- STEP 3-
Contact one of our Customer Service representatives at the Customer Service Center in your region.
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