GV20/GV15 INSTALLATION MANUAL
PRE-INSTALLATION / INSTALLATION ASSISTANCE
VERSION 5.0 2021-03-01
PAGE 2.11.7
Extended Warranties
Nautel's standard four-year warranty provides excellent coverage and satisfies most customers’ needs.
However, if you want extended coverage, Nautel offers one and two-year Extended Warranty Plans to
cover electrical and mechanical repairs or replacements for all Nautel equipment.
Coverage
The Extended Warranty Plan includes:
A module exchange program for many common modules and circuit boards (North America only)
Toll-free hotline (North America only)
Necessary labor performed by Nautel authorized personnel to repair the product back to factory
specifications
Necessary components
Modifications to correct performance problems
Return shipping
Details
Extended Warranty Plans must be purchased prior to the expiration of original four-year warranty.
One-year Extended Warranty Plans add an additional year (12 months) of coverage after the end of the
customer’s standard four-year warranty. The two-year plan adds an additional two years (24 months).
Only repairs done at Nautel's facilities or by Nautel authorized personnel will be covered by the
Extended Warranty Plans.
You must ship faulty products back to Nautel, prepaid, and in the original package or in a package that
provides equivalent protection.
Nautel can choose to repair or replace equipment.
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