
5-2
OLYMPIC STERILE-DRIER
Model 43/44 Instruction Manual
Technical Support
Technical Support
For technical support, contact Natus Medical at:
Toll-free: 1-866-940-7143 (US/Canada)
Phone:
+1-206-767-3500 (international)
Fax:
+1-206-767-0573
Email:
Timer is on or in timed
position, heat is off or
low, and blower runs
Defective or tipped
heater control relay K2
or thermal cut-out
Check and replace as necessary (see
page 6-8).
Malfunctioning heater
Replace the heater (see page 6-3).
Malfunctioning control
PCB
Replace the control PCB (see
page 6-4).
Blocked HEPA filter
Ensure that the HEPA filter isn’t
blocked.
Malfunctioning heater
Replace the heater (see page 6-3).
Loose heater
Check the socket for arcing and, if none
present, tighten the heat in the socket
and ensure that the socket cap is tight.
If arcing is present, contact Natus
Medical to replace the socket (see
page 5-2).
Loose or broken heater
and blower electrical
connections
Make the necessary repairs.
Time display shows
“E-91”
Thermostat probe
assembly disconnected
from main PCB
Check the connection to the PCB and
reconnect if necessary.
Thermostat probe
assembly failed
Replace the thermostat probe
assembly (see page 6-6).
Table 5.1
Troubleshooting chart, continued
Problem
Probable Cause
Solution
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