
Appendix E
Troubleshooting and Common Questions
©
National Instruments Corporation
E-3
PCI Serial for Windows 95
3.
Check the hardware installation to make sure the correct number
of boards/ports are installed.
•
If the
I/O address test failed, Interrupt test cannot
be performed.
error message appears, verify the hardware resources
as described in Chapter 2,
. If the test still
fails, you probably have an I/O address conflict with legacy boards.
Refer to the next section,
Resolving Resource Conflicts with Legacy
•
If the
Interrupt test failed
error message appears, verify the
hardware resources as described in Chapter 2,
. If the test still fails, you probably have an interrupt level
conflict with legacy boards. Refer to the next section,
Resource Conflicts with Legacy Boards
.
Resolving Resource Conflicts with Legacy Boards
Resource conflicts typically occur when your system contains legacy
boards that use resources that have not been reserved properly with the
Device Manager. If a resource conflict exists, write down the resource that
caused the conflict and refer to the Microsoft Windows 95 User’s Guide for
instructions on how to use the Device Manager to reserve I/O, IRQ, and
DMA resources for legacy boards.
Common Questions
How can I determine which type of serial hardware I have installed?
1.
Select Start»Settings»Control Panel.
2.
Double-click on the System icon.
3.
Select the Device Manager tab, and click on the View devices by type
button at the top of the page.
4.
Double-click on the Ports (COM & LPT) icon. A list of installed
ports appears.
What do I do if the diagnostic test fails with an error?
Refer to the troubleshooting sections of this manual for specific
information about what might cause the test to fail.