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Appendix C
Troubleshooting
©
National Instruments Corporation
C-3
•
Verify that National Instruments Time Service was installed on the
computer you have specified as the Time Server. If Time Service is
installed but is not running, restart it either using the service manager
or using the following commands.
–
Under Windows 2000/NT/XP—Open a Command Prompt and
enter
c:\winnt\system32\lktsrv -start
or use the Services manager available through the Control Panel.
–
Under Windows Me/98/95—Open an MS-DOS prompt and enter
c:\windows\system\lktsrv -start
or right-click the lighthouse icon in the PC’s system task tray.
If Time Service is not installed, refer to Chapter 2,
, for instructions on installing the FieldPoint
software, which includes Time Services.
No Modules Found Error in FieldPoint Explorer
Possible causes and solutions:
•
Make sure that the FieldPoint hardware is powered on. Make sure
terminal bases are firmly mated, I/O modules are firmly seated on the
terminal bases, and the cable connections are secure. The I/O module
READY
LEDs should be lit if all these connections are good.
•
You may have assigned an IP address to your FP-20
xx
that is already
used by another device on the network. Either remove or reconfigure
the other device, or reconfigure the FP-20
xx
IP address. Refer to
Appendix A,
, for information on choosing
IP settings.
•
The timeout value might be too small. Increase it and try again.
Status of FP-20
xx
in Remote System Explorer is No Software Installed
You need to install LabVIEW RT and the FieldPoint software on the
FP-20
xx
as described in Appendix D,
Installing LabVIEW RT Software
.