Page 18
NATCOMM
GENERAL TROUBLESHOOTING
ENSURE YOUR SOUND CARD AND SPEAKERS ARE WORKING CORRECTLY BY
TESTING WITH ANOTHER SOUND APPLICATION
The vast majority of PC based Recording installations take place without problem. On rare
occasions, due to the wide range of sound cards available, problems can be experienced due
to incompatible software settings within the sound card control software.
If you experience problems with your sound card, call ph (800) 530 8645 for assistance.
CRS SOFTWARE FAILS TO START RECORDING
*
Ensure that the supplied PC cable is correctly connected to your PC’s SOUND CARD and that
the other end of this cable is correctly connected to the PC port of your CRU3 device.
*
Ensure that your CRS software has detected the correct COM port and that it is displayed on
your CRS menu (see page 8).
FILES ARE RECORDED BUT ARE SILENT
Ensure that you have correctly selected LINE IN or MIC as your input source (see page 9).
Move the REC slide bar on the CRS menu towards MAX until the required record level is
obtained (see page 10).
USING the MIC input instead of the LINE IN input.
The MIC input provides a much higher input level to your sound card than the LINE input.
As a result, the recorded volumes will be much higher.
You will need to REDUCE the input volume setting
on the slide bar of your software (or the MIC
setting in
Windows Sound Mixer).
